Zero customer service; breach of agreement
The app's password reset email button is defunct. I am virtually locked out of an app that I pay a monthly service for. I've sent two emails to the "support" email with zero response. Really frustrating.
Buggy
I’ve been using this app for a couple of months now and up until now for the most part it’s been a good experience. However, I just went from the 4.99 plan to the 9.99 plan so I can sync a second Instagram profile and it won’t let me add it. it says that I already synced it, but it doesn’t show up anywhere.
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Pessima!!
Impossibile da installare!! Non si riesce a collegare Instagram ne Facebook! In nessun modo! Veramente pessima!
LOOOVE THIS APP!
Thank you Link My Photos! I have been searching for an alternative to Curalate since I do not want to open a Facebook business page. This is PERFECT.
It took just minutes for me to link all my photos and add to my IG. LOVE LOVE LOVE!
I don’t need the scheduler at this time so I’m not sure how that accept works but WHO CARES!? If you want each photo/post on IG linked to your blog posts or products-this is the way to go!
Yay! I’m so thankful to have found you today!
God bless you.
It took just minutes for me to link all my photos and add to my IG. LOVE LOVE LOVE!
I don’t need the scheduler at this time so I’m not sure how that accept works but WHO CARES!? If you want each photo/post on IG linked to your blog posts or products-this is the way to go!
Yay! I’m so thankful to have found you today!
God bless you.
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SCAMMERS STAY AWAY
You cannot unsubscribe on this app and they will ignore all your emails to unsubscribe and keep taking money from your account
Struggled a lot
This is taking me again and again to the login page.Please fix the bug.not compatible with the iOS I tried on my both mobiles.
Fast response to the issues
Issue was fixed within a few days(see the issue below). It looks like a handy app, we will give it a go. Very please with fast response of the team, great work! So changing ⭐️ to ⭐️⭐️⭐️⭐️⭐️
Previous Issue: Unfortunately app is poorly developed. After you connect Instagram and you ARE actually on your insta page it still asks you to log in and sends you back to the same window.
Previous Issue: Unfortunately app is poorly developed. After you connect Instagram and you ARE actually on your insta page it still asks you to log in and sends you back to the same window.
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Doesn’t work
My Instagram is hooked up to Facebook. I tried 3 different browsers on my computer and this app on my iPhone. All I get are error messages no matter which way I try to login and set up Link My Photos. Too bad.
Response from developer
Instagram recently had a partial outage preventing anyone from connecting an Instagram account to Link My Photos. The issue has been marked as resolved. Please try again, and if you experience any trouble, reach out to hello@linkmy.photos so we can help you get up and running!
Not Linking
App is not letting me paste and save links to photos. The need to release an update to fix this on the mobile version.
Response from developer
Please contact our support team at hello@linkmy.photos so we can find out more about the issue you’re experiencing!
Great customer service
I wanted to give a shoutout for the great customer service I’ve received the few times I’ve had a problem. Like anything technology related, you do have to expect a few glitches. They were always prompt with a reply and worked with me till I had it solved - even if it was my error.
Had high hopes but app fell short
The app isn’t updating in real-time and because I have a posting schedule, I have no time to be waiting on the app to update. It’s been over an hour and my last 3 posts have still not loaded to the app.
Response from developer
It sounds like there may be an Instagram connection issue for your account. New photos should appear instantly on Link My Photos. Please reach out to support at hello@linkmy.photos and we'll help get your account working properly :)
Scheduling through the app isn’t as stable even with the latest update
The app doesn’t seem steady. We’re a paid subscriber and the app will crash when trying to post a scheduled post.
Response from developer
Please reach out to our support team at hello@linkmy.photos so we can get to the bottom of the scheduling issue!
Great to use and ready for it to go beyond
I’m new to marketing and I’m currently using this to help with my internship. Overall, it is crazy convenient to use and easy to set up. There are a few thing that could be better, like the scheduling a post feature. I’ve found that it’ll transfer the picture easily, but the hashtags and text I already set won’t transfer to the Instagram app. This causes me to take an extra step to copy the text and post it back in. Not a big deal but would be great for that to be integrated.
Thus this a more detailed description of how I do things:
Usually when I go to schedule a post I’ll use my computer web browser. I can type faster there and I can copy all the hashtags easier.
After I schedule the reminder to post it I’ll use the app and share it from there.
Since the text doesn’t copy over I’ll “edit” and copy all the text I wrote there and manually put it into the post on Instagram. From there I am ready to post.
Thus, being able to link my photos and only have to use one link in the bio is great and fantastic. That is the main catch for this app. Scheduling posts along may not be as streamline. It would be great if this was a one stop shop in the future. Can’t wait to see how it develops!
Thus this a more detailed description of how I do things:
Usually when I go to schedule a post I’ll use my computer web browser. I can type faster there and I can copy all the hashtags easier.
After I schedule the reminder to post it I’ll use the app and share it from there.
Since the text doesn’t copy over I’ll “edit” and copy all the text I wrote there and manually put it into the post on Instagram. From there I am ready to post.
Thus, being able to link my photos and only have to use one link in the bio is great and fantastic. That is the main catch for this app. Scheduling posts along may not be as streamline. It would be great if this was a one stop shop in the future. Can’t wait to see how it develops!
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Response from developer
We're so excited to hear you're using Link My Photos effectively for your marketing needs! You'll be happy to hear that your caption and hashtags text are actually copied to your clipboard automatically when you tap on a Link My Photos reminder, so all you need to do is paste it in Instagram and you're good to go. Hope that helps!
Customer service is FANTASTIC!
I was having issues gettin my account linked up (I admit, user error) and Craig in customer service was so helpful and patient. He helped me get everything working! It’s been so nice being able to link our customers to the info they need.
