Prefer Sotheby's and better processes
I really wanted to enjoy Lion & Unicorn, but today was the last straw. I was examining pieces in one auction and the EXACT same piece is in multiple other auctions.
Further, they take too long for delivery and each time it is with J Burnier (I guess it is a franchise of FedEx, don't care) where drivers can't scan an id and DO NOT SPEAK ANY ENGLISH but are very willing to play loud music and have personal conversations on their cell phones while they can't do their job.
I do not have issues like these with other more established auction houses.
Sorry L & U ... you're not worth my time & money.
Further, they take too long for delivery and each time it is with J Burnier (I guess it is a franchise of FedEx, don't care) where drivers can't scan an id and DO NOT SPEAK ANY ENGLISH but are very willing to play loud music and have personal conversations on their cell phones while they can't do their job.
I do not have issues like these with other more established auction houses.
Sorry L & U ... you're not worth my time & money.
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Confusing product
Interface doesn't tell you timeframes of when an auction will end.
Not a fan.
Not a fan.
Review
The go to auction house in America!too bad Seaway China website in not available though! It is our search engine for Royal doulton.
Thank you Dan & Charlotte
Thank you Dan & Charlotte
All costs are not currently programmed on current app version
Additional costs like shipping calculations are not included, although your address is required and an estimate could be programmed and included with every bid. L&U forces a 25% fee, so if one bids $100, your true cost is $125. This could all be programmed to calculate an estimate so no bidder is caught unaware when an invoice is received.
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Whitleys Auctioneers
This Auction house is by far the friendliest, most responsive and absolutely customer service oriented that I have ever dealt with. I appreciate everything they do and it is all top notch first class. If you have any questions, they are right there with an answer and that is amazing in itself. Never hesitate, in fact, I encourage you to try Lion and unicorn, Whitleys Auctioneers, as you will, then have the best experience ever in dealing with an auction house. They care about you and how happy you will be with items that they handle. You will never go wrong with this company. I’m glad I have the opportunity to tell you how excellent they are. In addition, the staff is very helpful and friendly and will help in resolving any issues you may encounter. Truly,
Lynn Price.
Lynn Price.
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