Lisa User Reviews

Customer Experience

Positive experience17.7% of reviews
Neutral2.9% of reviews
Negative experience79.4% of reviews

~ Based on 1,201 written reviews from the US App Store.

What users say

Is Lisa Safe?

Lisa: AI Photo & Video Editor appears mostly safe based on user ratings. AppsHunter Safety Score for Lisa is 80/100.

This assessment is based on 3,586 user ratings, with an App Store average of 4/5.

Safety Analysis

74.3% of ratings point to a safe experience
1.6% of ratings suggest some concerns
24.1% of ratings point to a risky experience

~ Based on 3,586 App Store ratings for Lisa.

Is Lisa Legit?

Lisa: AI Photo & Video Editor appears to be a legitimate app. AppsHunter Legitimacy Score for Lisa is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Look at terms

To expensive

A.C

Scam. They take your money, you can’t unsubscribe. The photos are terrible.

Can’t cancel subscription

I am trying to cancel the trail period and not being successful

Escrocs

Ma carte bancaire a été retirée à chaque fois 20 euros alors que je ne me suis pas inscrite, les photos sont terribles !!! Ils ne veux pas retourner de l'argent , les monstres 😡Je ne vous mettrais même pas une étoile si je pouvais !!!

Des voleurs

Il ne faut jamais mettre vos coordonnées bancaires même apple pay . Se sont des vrais voleurs

Waste of money

As I said waste of money because you can only edit after subscription four or five photos and then you need to buy coins to edit more photos and even the edit is not worth it the iPhone itself do the edit better than this useless app

RIP off

Will take your money after you pay 99p to see a picture. Now try and get out of it. Website linked to app doesn’t work. Avoid

Horrível

I have requested the cancellation of my subscription several times, but I am still being charged. I no longer use the app, and even after requesting cancellation, money continues to be deducted from my account.

I hope this issue is resolved as soon as possible and that the amounts incorrectly charged are fully refunded. Unfortunately, I am very disappointed with how difficult it has been to cancel this service.
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Totally is a scam app, don't use and don't download it anymore.

I already report a serious issue with their service. After uploading my photos, I was asked to pay £0.99 to view them. The app showed the photos as ‘completed’ but kept them hidden. After I paid, no photos were visible at all. This is misleading and feels like a scam. I request a full refund. But they only notice me it normal.

After that I email them again and I reaction is still problematic. I asked them don’t renew the subscription and I’ll delete my account. Today, after I got home from work, I received an email notification that it had been renewed.

It totally is scam app and company, I’ll report to the Apple Store as well.
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Annulation impossible !’n

Grosse arnaque je vais devoir faire opposition pour ne pas avoir de prélèvement
C’est lamentable Qu’Apple accepte ce genre de téléchargement d’application !! Une honte à eux

Noonoo

I paid 99p for 3 days trial. It doesn’t let me to use it unless I pay £7.99 more. It’s really a very confusing app and it doesn’t let me to either log in or sign up unless I pay £7.99 . It’s more like a scam

Mrs

Scam!!

Keeps charging me

App keeps charging me $20 a month and there is no way to cancel subscription through your Apple settings, even though the developer is saying you can. There is also no way of canceling subscription through the app. Developer also says to contact their support email and they have not contacted me back. I’ve probably spent over $400 unwilling from not knowing how to unsubscribe. Do not download this app
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Don’t click! Scam and can’t cancel!

Followed a link for 99p on Facebook that I got no photo result from and ended up with a monthly subscript that I can’t cancel. I’ve messaged repeatedly but no response we other than a general ‘we’ve got your query’ response repeatedly!!!
Got a response from this saying to contact support. Already done that 4 times and still not cancelled!!
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Response from developer

Hello, We're sorry to hear about your experience. We understand how frustrating it is to pay for a photo that you didn't receive and then have difficulty canceling a subscription. Please contact support@lisaai.app again and include a screenshot of your review, your purchase receipt, and any screenshots showing the subscription and your previous support requests. Our team will carefully investigate the missing photo, subscription, and charges and assist you as quickly as possible. Best, Support Team

Thank you, please heed the advice of others and don’t part with your money in the name of trial.

I hardly review apps but based on the reviews I read, I promptly deleted the app after it downloaded. I thought it was too good to be true when it hid my pic and asked me to pay to reveal. That is mostly a red flag to me. So thank you for the warning.

Scammers

It’s a scam

SCAM APP **DO NOT USE**

Charged me £0.99 and I’m still waiting for the picture. Then withdraw £34.90 for a subscription I didn’t ask for or know about.

ABSOLUTE ABZOCKE – Kündigung offenbar unmöglich!

Ich versuche seit Februar, mein Abo bei LISA AI zu kündigen. Ich habe die App mehrfach kontaktiert, E-Mails geschrieben und Screenshots als Beweis, dass ich nirgendwo eine funktionierende Kündigungsmöglichkeit finde.

Nachdem ich mich schließlich an meine Bank gewandt und mein Geld zurückgefordert habe, behauptet LISA AI nun, sie hätten Beweise dafür, dass ich nie gekündigt hätte und ihnen das Geld deshalb zustehen würde. Das ist schlicht falsch. Ich habe alles versucht und sämtliche Nachweise eingereicht.

Statt mein Problem zu lösen, bekomme ich immer wieder dieselben automatisierten Antworten, ich solle selbst kündigen – obwohl genau das nachweislich nicht möglich ist.

Seit Februar werde ich damit allein gelassen. Für mich ist das eine absolute Abzocke und eine bodenlose Frechheit. Und falls hier wieder eine freundliche Standardantwort kommt: Meine Erfahrung zeigt leider, dass dahinter keine echte Hilfe steckt.
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Fraud takes your money without consent

I have been trying to cancel this app for 5 months I’m being charged 49.99 and I have cancelled over and over again no one responds or gets back to you via email
Or the chat on the app

Ignore the Gloss, it’s a rip off

This app lures you in with a purchase for 99pence but then once you have paid it tells you that it’s a 3 day trial and then it’s £34.90 per month.

You can contact customer support but you get an auto reply saying 48 hour response time.

How many people find out too late that they have subscribed?

And then using the app, 3 day trial may as well make the most of it. Good luck because a lot of the content is only available if you upgrade your subscription.

Lack of transparency so if you do decide to sign up, just beware of what you are getting into!
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