Live Home 3D Pro User Reviews

Customer Experience

Positive experience57.4% of reviews
Neutral10.2% of reviews
Negative experience32.4% of reviews

~ Based on 108 written reviews from the US App Store.

What users say

Is Live Home 3D Pro Safe?

Live Home 3D Pro: House Design appears safe based on user ratings. AppsHunter Safety Score for Live Home 3D Pro is 90/100.

This assessment is based on 955 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.5% of ratings point to a safe experience
4.5% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 955 App Store ratings for Live Home 3D Pro.

Is Live Home 3D Pro Legit?

Live Home 3D Pro: House Design appears to be a legitimate app. AppsHunter Legitimacy Score for Live Home 3D Pro is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hi

Hello, I purchased Live Home 3D Pro back in 2019 and have been very happy with it for years. One of the main reasons I bought the Pro version was the ability to import unlimited models from the 3D Warehouse.
But after coming back to the app recently, I was very disappointed to discover that downloads are now limited to only 10 models per day. The app says I can either watch a video to unlock 10 more downloads or subscribe to SketchUp for unlimited access.

The problem is that no video ever appears, and even worse, I haven’t been able to download a single model for the past 3 days! The app keeps telling me that I have already reached my daily limit, even though I haven’t successfully downloaded anything at all.

this is a frustrating experience for users who already paid for the Pro version years ago. If this limitation is caused by SketchUp, the app should at least handle it properly and not lock users out because of a bug.

As a long-time Pro customer, I feel that the value of the app has significantly decreased compared to what I originally paid for. I bought the Pro version with certain expectations, and it’s disappointing to see such an important feature become restricted years later.
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Response from developer

Dear Margot! We're about to release an update that, apart from other improvements, includes some bug fixes. However, we would appreciate if you could write us at support@belightsoft.com and describe your situation, so that we can provide a fix for it, too.

Good but should be better than regular Live Home 3D

I had used the regular version for years and was hoping this version would fix numerous glitches and oddities the other version has but the two programs have too numerous glitches to write here. I wanted to create more than two stories, but there program creates a phantom extra story that distorts stairs and is hollow. the cabinets should all be consistent in how the turning features work and the countertops don’t like up correctly. The cabinets should be one set of plane and the additional woodwork should be an add on. The flat rectangle shape is the only one that is editable, so why have the cube? Each shape should be one that can be flipped both horizontally and vertically and lengthened. there should be a a basic mattress that you can change sizes and number of pillows. (I use the flat shape now for this so I can make custom bed frames. The most annoying is the roof feature. Absolutely bizarre things happen with them , and at times the tops disappear and it creates a miniature roof along the wall line. I wish you had a true curved roof options like a gothic arch or other arched building types where the weight falls on the outside structure. This program is far easier to learn than the IPad version of Sketch Up pro, but you are less able to edit the structure.
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Response from developer

Thank you for your review! We are working on the program continuously and will consider your suggestions in the future versions. In the meantime, we invite you to check out our video tutorials - hopefully they can though light on some of with the things you're currently have trouble with while working with the program.

Beste App! 😍

Ich habe lange nach einer 3D App gesucht, mit der ich Häuser und Räume planen kann. Ich verwende die App auf meinem iPad und bin begeistert. Habe mir direkt noch das Zusatz Paket gekauft und muss sagen, die App lässt kaum Wünsche offen und ist mega einfach zu bedienen; man hat es ganz schnell raus. Einrichtung, Außenanlagen, Details, Wandstärken …. ein professionelles Programm, das große Freude bereitet. Danke, auch dafür, dass es bezahlbar ist. Ich kann nicht aufhören, zu planen und kreativ zu sein.
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Response from developer

Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihnen die App gefällt. Bitte stellen Sie sicher, dass Sie sich auch unsere Tutorial-Videos ansehen.

Disappointed

Used the free version which was great so upgraded to the pro version. Very little difference to the free version plus frustratingly, the items that were visible but locked are now still visible and still locked. Surely the pro version would allow access to everything? That’s why we upgraded.

Recommendation/Feedback

I have been using Live Home 3D for many years, and I recently decided to purchase the Pro version. I truly love this app, and the creator of this app is very talented. However, I have a small suggestion. I hope the app can add more objects or packages related to food, such as food cans, cereal boxes, spam, drinks, and water bottles. In general, more small everyday objects would be very helpful.
Thank you for creating such a great app.
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Response from developer

Thank you very much for your feedback and suggestions. We are producing additional content packs on a regular basis and are always open to ideas for upcoming packs. We will add your suggestion to the list and hopefully it will be released one day!

New Bathroom

Great app easy to use.

Interior decor / asset sizes really random

The sizes of assets like beds, sofas etc are all over the place. 3m wide beds. 1m high glass table vases.

It would be fine except you can't resize them. Really limiting and annoying.

Great concept...but needs work

I really like the concept behind this app and I enjoy creating my own designs, but the app crashes so frequently that it makes it impossible to be productive. I purchased the pro version thinking that it would run more smooth than the basic app, but that hasn’t been the case.

Not sure what has happened to the integration with Trimble 3D warehouse, but as of late you are no longer able to import and u group items for use. That was huge selling point and without it this app has become useless and the items within the app are subpar and limited.
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Response from developer

Import from Trimble works alright, you will need to accept cookies and login to Trimble before being able to download. As for Live Home 3D crashes, please contact our technical support team - support@belightsoft.com It will be helpful if you send them the Crash Report with some comments as to what you did in the program before the crash occurred. Kind Regards, BeLight Software Support

Superb app.

All over app is really good. but plz add rendering option for realistic image quality.
plz ad ai render option if possible plz ad otherwise ap is really good realistic rendering option ad if you guys do.

Response from developer

Hello! We are already working on realistic rendering for mobile devices, this feature will be added in one of the future versions.

So easy to use, really helps with renovations

I started with the Mac app as we were struggling to visualise some renovations and I tried a few free apps but loved all of the predefined objects in this one that let me decorate a room to properly visualise it.
Over the years I’ve added to my plan so now I have the full house (and I bought more object libraries to make it look more realistic). I also bought the phone and iPad apps as they are great on the move, and an easier way to share details.
I can’t fault this app/program - I’m grateful to the team that produced it. It’s saved my marriage getting things in the right place, and thousands of £’s avoiding silly building mistakes.
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Super App

Kann so ziemlich alles, was man sich von einem Wohndesign Programm erhofft. Ich hatte zuvor noch ein paar verbesserungswünsche, an welchem aber wohl zurzeit gearbeitet wird.

Response from developer

Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Ihnen die App gefällt. Zu Ihren Fragen: 1). Sie können das Sichtfeld in den Kameraeinstellungen im Inspektor steuern. 2). Wir arbeiten bereits an der Implementierung der Cycles-Render-Engine auf iPhone und iPad, es ist derzeit in Arbeit. 3). Beim Echtzeit-Rendering ist es unmöglich, die Umgebung absolut schwarz zu machen, aber sie wird schwarz sein, wenn Sie eine Raytracing-Rendering-Engine wie Cycles verwenden. 4). Nicht klar, was Sie gemeint haben. 5). In Version 5 haben wir Pläne, den Export von Tiefenkarten zu unterstützen, wenn Sie sich darauf beziehen. Bitte kontaktieren Sie uns unter support@belightsoft.com, und wir besprechen diese und alle anderen Fragen gerne ausführlicher.

Help please

Ok so I have a question so I got even on the live home 3d so how do I get all of my stuff moved over to the live home 3d pro because when I go to my live home 3d pro it is saying I have to buy everything over again

No customer support contacts! Default charges?

Really sorry to write a review here; my intention is for some one to get back to me as I haven’t been able to find any contacts on the app I downloaded on my iPhone. Being a novice designer I’ve downloaded the app to see what it was. Until this morning when I checked my bank account and found that it deducted an enormous 108 dollars from my account. Being from a third world country where this is my wage for 2 weeks I’m beyond surprised and am trying every possible means to get a refund for some
Thing I haven’t even used. I honestly feel the mistake or deception lies with the developer part behaves u would be very careful to or have to think through to make an app purchase. And to be real honest I don’t even know what this apps usages are. Maybe it’s a glitch! Please please please it’s my earnest request to look into the matter as urgently as possible as this amount means a lot lot to me.
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Response from developer

Live Home 3D Pro is a paid app! Didn't you notice the price? We also have a free version here in the App Store. The free Live Home 3D has a red roof icon. All support contacts are on the App Store page, and you can also contact our support team directly via the "Send Feedback" option in the main menu -> Help. If you purchased an app by mistake, you can request a refund from the App Store. All payments/refunds are processed by the App Store.

Was great while it lasted

***UPDATE II***You heard it here first ppl! End of May 2024. This is a problem that started on April 4th 2024. I was told at that time it would be “a couple of weeks”. After going back and forth since then, I have been given excuse after excuse. This is beyond nuts! It has been 8 weeks that this app has been unusable. This is the only app that I have paid for and I am quickly regretting it. I am getting very close to contacting the FTC as this whole situation is becoming very questionable and deceiving. ***UPDATE*** As you can read in the developers response, the issue will be fixed in a week. I guess I should’ve asked which week as it’s been two weeks, 6 weeks in total that this app has been unusable. So many promises and no fix, such a shame. I have had this app for a few years and I never had any issues. I really loved using this app for many many projects. Recently there was an issue with changing the measurements and elevation of objects. When working properly all I had to due was keep my finger on the minus option and the object would continuously move until I lifted my finger. 4 weeks ago I discovered that was not working anymore. I contacted support and was given a generic response of “we are working on an update for the issue and we don’t know when it will be fixed” which is fine. I understand that these things take time but 4 weeks? I purchased the app and several packs and they are 100% unusable. I would have hoped for a quicker fix since ppl have paid to use this app. 4 weeks and counting with no fix just seems really crazy to me and very disappointing
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Response from developer

Sorry for the delay with fixing the issue you refer to. Each release is a complex procedure that, besides fixing bugs, requires a lot of supporting activities. The update v4.9.1 that fixes this problem should appear in the App Store by the end of May 2024.

Was great while it lasted

***UPDATE*** As you can read in the developers response, the issue will be fixed in a week. I guess I should’ve asked which week as it’s been two weeks, 6 weeks in total that this app has been unusable. So many promises and no fix, such a shame.

I have had this app for a few years and I never had any issues. I really loved using this app for many many projects. Recently there was an issue with changing the measurements and elevation of objects. When working properly all I had to due was keep my finger on the minus option and the object would continuously move until I lifted my finger. 4 weeks ago I discovered that was not working anymore. I contacted support and was given a generic response of “we are working on an update for the issue and we don’t know when it will be fixed” which is fine. I understand that these things take time but 4 weeks? I purchased the app and several packs and they are 100% unusable. I would have hoped for a quicker fix since ppl have paid to use this app. 4 weeks and counting with no fix just seems really crazy to me and very disappointing
Show more

Response from developer

Sorry for the delay with fixing the issue you refer to. Each release is a complex procedure that, besides fixing bugs, requires a lot of supporting activities. The update that fixes this problem should appear in the App Store by the end of May 2024.

Was great while it lasted

I have had this app for a few years and I never had any issues. I really loved using this app for many many projects. Recently there was an issue with changing the measurements and elevation of objects. When working properly all I had to due was keep my finger on the minus option and the object would continuously move until I lifted my finger. 4 weeks ago I discovered that was not working anymore. I contacted support and was given a generic response of “we are working on an update for the issue and we don’t know when it will be fixed” which is fine. I understand that these things take time but 4 weeks? I purchased the app and several packs and they are 100% unusable. I would have hoped for a quicker fix since ppl have paid to use this app. 4 weeks and counting with no fix just seems really crazy to me and very disappointing
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Response from developer

We’re sorry for delay, any update with fixes takes time, we have to make sure any fixes don’t introduce any regressions. We’ve already fixed the autorepeat decrement stepper issue, the update will be released in a week and will include some other fixes and improvements as well.

What’s going on!?

Is the app bugging or something the objects look grey and weird it’s been a amazing app for my projects but lately it’s been not so good, is it my phone?

Well done, thoughts on updates.

A very thought out program, but would be better with more detail like studs, trusses, structural beams. The ability to do separate storey elevation would be nice to. Could be better with footings and more detailed foundations. As far as decorating and rearranging a room it’s really good.

So so so much better than the other one

I love this app so much more than the other, because there’s so many more (Advanced/Professional) features and a new mode
And if It’s a great deal #great professional app!

Response from developer

Thank you!

Umbau geplant

Sehr gutes und einfach zu bedienendes Tool. Ich bin begeistert

Response from developer

Danke!