Hi
Hello, I purchased Live Home 3D Pro back in 2019 and have been very happy with it for years. One of the main reasons I bought the Pro version was the ability to import unlimited models from the 3D Warehouse.
But after coming back to the app recently, I was very disappointed to discover that downloads are now limited to only 10 models per day. The app says I can either watch a video to unlock 10 more downloads or subscribe to SketchUp for unlimited access.
The problem is that no video ever appears, and even worse, I haven’t been able to download a single model for the past 3 days! The app keeps telling me that I have already reached my daily limit, even though I haven’t successfully downloaded anything at all.
this is a frustrating experience for users who already paid for the Pro version years ago. If this limitation is caused by SketchUp, the app should at least handle it properly and not lock users out because of a bug.
As a long-time Pro customer, I feel that the value of the app has significantly decreased compared to what I originally paid for. I bought the Pro version with certain expectations, and it’s disappointing to see such an important feature become restricted years later.
But after coming back to the app recently, I was very disappointed to discover that downloads are now limited to only 10 models per day. The app says I can either watch a video to unlock 10 more downloads or subscribe to SketchUp for unlimited access.
The problem is that no video ever appears, and even worse, I haven’t been able to download a single model for the past 3 days! The app keeps telling me that I have already reached my daily limit, even though I haven’t successfully downloaded anything at all.
this is a frustrating experience for users who already paid for the Pro version years ago. If this limitation is caused by SketchUp, the app should at least handle it properly and not lock users out because of a bug.
As a long-time Pro customer, I feel that the value of the app has significantly decreased compared to what I originally paid for. I bought the Pro version with certain expectations, and it’s disappointing to see such an important feature become restricted years later.
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Response from developer
Dear Margot! We're about to release an update that, apart from other improvements, includes some bug fixes. However, we would appreciate if you could write us at support@belightsoft.com and describe your situation, so that we can provide a fix for it, too.
Good but should be better than regular Live Home 3D
I had used the regular version for years and was hoping this version would fix numerous glitches and oddities the other version has but the two programs have too numerous glitches to write here. I wanted to create more than two stories, but there program creates a phantom extra story that distorts stairs and is hollow. the cabinets should all be consistent in how the turning features work and the countertops don’t like up correctly. The cabinets should be one set of plane and the additional woodwork should be an add on. The flat rectangle shape is the only one that is editable, so why have the cube? Each shape should be one that can be flipped both horizontally and vertically and lengthened. there should be a a basic mattress that you can change sizes and number of pillows. (I use the flat shape now for this so I can make custom bed frames. The most annoying is the roof feature. Absolutely bizarre things happen with them , and at times the tops disappear and it creates a miniature roof along the wall line. I wish you had a true curved roof options like a gothic arch or other arched building types where the weight falls on the outside structure. This program is far easier to learn than the IPad version of Sketch Up pro, but you are less able to edit the structure.
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Response from developer
Thank you for your review! We are working on the program continuously and will consider your suggestions in the future versions. In the meantime, we invite you to check out our video tutorials - hopefully they can though light on some of with the things you're currently have trouble with while working with the program.
Beste App! 😍
Ich habe lange nach einer 3D App gesucht, mit der ich Häuser und Räume planen kann. Ich verwende die App auf meinem iPad und bin begeistert. Habe mir direkt noch das Zusatz Paket gekauft und muss sagen, die App lässt kaum Wünsche offen und ist mega einfach zu bedienen; man hat es ganz schnell raus. Einrichtung, Außenanlagen, Details, Wandstärken …. ein professionelles Programm, das große Freude bereitet. Danke, auch dafür, dass es bezahlbar ist. Ich kann nicht aufhören, zu planen und kreativ zu sein.
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Response from developer
Vielen Dank für Ihr Feedback! Wir freuen uns, dass Ihnen die App gefällt. Bitte stellen Sie sicher, dass Sie sich auch unsere Tutorial-Videos ansehen.
Disappointed
Used the free version which was great so upgraded to the pro version. Very little difference to the free version plus frustratingly, the items that were visible but locked are now still visible and still locked. Surely the pro version would allow access to everything? That’s why we upgraded.
Recommendation/Feedback
I have been using Live Home 3D for many years, and I recently decided to purchase the Pro version. I truly love this app, and the creator of this app is very talented. However, I have a small suggestion. I hope the app can add more objects or packages related to food, such as food cans, cereal boxes, spam, drinks, and water bottles. In general, more small everyday objects would be very helpful.
Thank you for creating such a great app.
Thank you for creating such a great app.
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Response from developer
Thank you very much for your feedback and suggestions. We are producing additional content packs on a regular basis and are always open to ideas for upcoming packs. We will add your suggestion to the list and hopefully it will be released one day!
