Pay wall
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. The app is free for testing, but to fully use it, you can upgrade to Pro - you can find this info in the app description, also. You can also send me an email to hello@alexdenk.eu, and I will gladly provide you with more details. Regards.
MATIN BENI MINISTRY
5satry
rip off
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. But can you give me more details? Please send me an email to hello@alexdenk.eu and provide me more details and for sure we can find a solution. Regards.
I am Cancelling
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. But can you give me more details? Please send me an email to hello@alexdenk.eu and provide me more details and for sure we can find a solution. Regards.
easy to use
Scam, Payed For Full Lifetime And Won't Work
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. Can you give me more details about what does not work? Also, the app is free for testing, but to fully use it you can upgrade to Pro - you can find this info in the app description, also. You can also send me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards.
dissapointing
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. The app is free for testing, but to fully use it you can upgrade to Pro - you can find this info in the app description, also. You can also send me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards.
Disconnection
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. Please make sure the internet connection you are using is stable. Also, the service you are broadcasting to is very important - platforms like Facebook or Youtube are more stable than others. You can also send me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
Delay
Response from developer
Dear user, It is normal to have a delay between your video and what you see in the live stream (for example, on Facebook). The delayed video is caused by the internet connection and Facebook services latency - this is normal, especially if you have a slower internet access. The video you are producing is sent to Facebook, processed and then sent back to you and your audience and this requires some time. You can also write me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
Cant get pro??
Response from developer
Dear user, Try to make sure you are logged in into the App Store with your account. Or try to logout the App Store, for sure this is just an Apple temporary glitch. You can also write me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
Works Fine!
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. Can you check the latest version of the app? Maybe on older versions the preview was hidden by Facebook, but with a simple "Reload" button click now it can be accessed. Please write me an email to hello@alexdenk.eu and for sure we can find a solution for this problem. Regards
Does NOT work at all
Response from developer
Dear user, Just update to the latest version of the app, it will fix the problem. You can also write me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
Horrible system
Response from developer
Dear user, The app is free for testing - you can check all the features and options in the app, how it works and so on. But indeed, to make an unlimited live broadcast you must upgrade to the Pro version, it's quite cheap and it's life time access. You can also write me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
Connect iPhone
There are no instructions for this.
Is it a wired connection only? Is it possible to connect my iPhone via WIFI?
Star rating may change based on the answer.
Response from developer
Dear user, To connect Livedesk with your iPhone just connect your phone to your Mac computer with a cable. Livedesk will automatically detect the phone and you will have the option to select it from the list of available cameras. You can also write me an email to hello@alexdenk.eu and I will gladly provide you with more details. Regards
How Does It Work?
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. But can you give me more details about your problem with the app? Any error message? Also, can you tell me what are you using as a recording device (for example your webcam and embedded microphone?) You can also write me an email to hello@alexdenk.eu and for sure we can find a solution for this problem. Regards
NEEDS UPDATING
Response from developer
Dear user, Thank you for your review, I'm taking notes of all of them. But can you give me more details about your problem with the app? Any error message? Also, can you tell me what are you using as a recording device (for example your webcam and embedded microphone?) You can also write me an email to hello@alexdenk.eu and for sure we can find a solution for this problem. Regards
very useful
it would have been nice to tell people about the time limit on the free version
Response from developer
Dear user, Only the Free version has a time limit and it's announced just before the broadcast starts. The Pro version does not have any time limit and it's fully available with an in-app purchase. Regards
right off the bat, at first glance
Response from developer
Dear customer, The objective of this app is to be easy to use and clutter free (as much as possible). You should use it if you want to go live on the web fast and easy without worrying about tons of configurations (although you can do that in the app also). Just plug and play. Regards
