LiveKey User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral11.1% of reviews
Negative experience66.7% of reviews

~ Based on 63 written reviews from the US App Store.

What users say

Is LiveKey Safe?

LiveKey does not appear safe based on available data. AppsHunter Safety Score for LiveKey is 43/100.

This assessment is based on 175 user ratings, with an App Store average of 2/5.

Safety Analysis

19.4% of ratings point to a safe experience
5.1% of ratings suggest some concerns
75.4% of ratings point to a risky experience

~ Based on 175 App Store ratings for LiveKey.

Is LiveKey Legit?

LiveKey is no longer available in the App Store. AppsHunter Legitimacy Score for LiveKey is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

App works great when it works

When it works it works great. But when the system is down there is no way to monitor the status of the systems and connections.
Keep getting “invalid credentials” and/or no connection to the service API.
Willing to give it 5 stars when there is a way to monitor the systems status.

Can’t even set up an account

You can try, but once I get the verification email, clicking on the link goes to a 500 server error. Over and over. Completely useless as far as I can tell. Does nothing…does not work…save your frustration and don’t even try. I’ve given it several tries over three days with two different emails. Still, I get the "500 server error " message. Might be grabbing your contact list or passwords, who knows? Zero stars.
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Won’t sign-in to MyQ account.

UPDATE: I was finally able to get it to integrate with MyQ, but only after I left Wi-Fi and did it over cellular.

Made several attempts to sign in with email and password and app says credentials are incorrect. However when I logout of the myQ app and log back in using the same credentials, I have no problem.
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Zero support for this app

I’ve used this app for the past 2 years to control my MyQ garage door through their integration. Several time the integration has broke due to MyQ changing things on their end but the makers of this app are non responsible to users questions and issues. If you need to use this app, beware that you will be receive any support if you have any issues at all.
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Invalid Credentials

I have been using Simple Commands for years. Now that LiveKey is the new APP l I have not been able to control MyQ garage door openers. I downloaded the LiveKey today and attempted to integrate MyQ and keep receiving “Invalid Credentials”. I have removed everything, logged out, deleted the APP, reinstalled the APP, and still keeps giving me a Invalid Credentials. What do I have to do to get this to work?
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Great until it stopped working

**Edit** Changing my rating after speaking with MyQ support. The issue is that MyQ decided they don’t want to let LiveKey connect to their API anymore. This is a MyQ issue, not a LiveKey issue. LiveKey was awesome, but now I have no need for it.

Like so many others, I used this app to work with my MyQ garage door opener. It’s been over a week now and LiveKey app refuses to connect with MyQ. Showed as offline, so I disconnected MyQ and tried to reconnect, but LiveKey keeps displaying Invalid Credentials error, even though my credentials are working on the MyQ app.
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Needs an update

Worked with MyQ for 6 months straight until last week. Says my login credentials are invalid when I try to reconnect. Support said they pushed an update to fix, but I don’t think it’s happened yet. Last update in the App Store says 6 months ago. I hope they get it fixed soon.

Unreliable

As stated in other reviews, works and then it doesn’t. Used it for MyQ garage door opener for a few weeks and it stopped working. Tried to remove the integration and add it back in and it says “invalid credentials”. Since those are the credentials I use to log into the MyQ app and they work, it’s clearly a LiveKey issue. Got tired of trying so I ultimately deleted the LiveKey app.
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Nice while it lasted

I was initially able to link this to my LiftMaster garage door openers via MyQ and then create Siri Shortcuts to enable voice control of my openers. Worked well for about 3 weeks.
Now it no longer functions, the LiveKey App shows my doors as “offline”. Tried to re-install everything and discovered the issue is the link between LiveKey and MyQ is broken. LiveKey says my MyQ login credentials are invalid, but I’ve confirmed they are correct. Even changed them again to try and reset, but no luck. Darn.
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Disappearing Actions

I set a “Home” action item to open my garage door. It may work the first time if I go out and come back immediately after creating the action.
But next time I check I get the “No Actions” msg.
Also “looses” quick actions.

If this app worked it would absolutely perfect. But it doesn’t work 99.9% of the time.
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Hopeless interface and unstable

Simply unusable. Started off promising. Integrated with myQ for garage door control. Went south from there. Crashes endlessly after multiple phone restarts and reinstalls. Won’t log back into myQ after reinstall, says credentials are wrong. Unable to remove integration Alexa commands once added so at one point I had 15 different voice commands to open and close my garage door. Simple Key. Simply Useless.
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Outstanding!! Siri Shortcuts and Ring Alarm FTW!

Bravo developers! Amazing app. Loving the ability to arm and disarm my ring alarm with Siri Shortcuts. Plus all the other awesome features you have.

Can’t link with Alexa

Got this app so I could open and close my garage door with Alexa. Unfortunately, the only way to link accounts is thru the skill within the Alexa App. The problem is the hyperlink to do it is no good. Apparently it’s been broken since April and I guess they’re not in a hurry to fix it.

Livekey confused by MyQ guest account

The app has been working OK for TP Link devices, but in the case of myQ garage door access, it becomes confused. The app only provides access to the door for which I am a guest account, and no access to or visibility of the garage door under the myQ account proper. A bit embarrassing when I figure out I was opening my sister’s garage door several states away. Hope this can be fixed.
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Not connecting to MyQ Garage Opener

Tried to enter email and password for MyQ account, keeps saying it’s invalid credentials. I tried copy and paste of info, same message.

Changing my rating to five star after I found the problem. Apparently I had to sign into MyQ with an email and password NOT the Google account because with Google the password is not stored on MyQ website. Everything works fine now, I am able to use Siri with Shortcuts to Open and Close Garage door. Awesome.
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Connects but won’t save routine

It works with myQ but after setting a routine for myQ such as open at 8 am and shut at 820; the app won’t save or store the routine. After closing the app and reopening it it says “no routines”/ now the garage door still may move according to the previously set “unsaved” routines but if you wanted to edit them there is no record of them inside the app, so if I want to cancel the routines I simply have to delete the app to keep my garage door from opening or closing?
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myq garage door

It works perfectly to enable opening & closing of myq garage doors with SIRI without the need of buying a bridge accessory. So far it has been flawless.

Works with My Q garage door

Got the app to create a Siri shortcut for the My Q garage door opener. Works as expected and set it up in just a few min.

Doesn’t work

Updated and no longer works. Just crashed and won’t ever re-open. Does nothing for my garage now.

Horrible

I have tried numerous time to link LiveKey with the MyQ app so I can tell Alexa to open or close my garage door…it will not connect. Pathetic.