Nonfunctional
I can’t even log in, not on the app or the website. There are nonfunctioning buttons on every page I’ve managed to navigate to. I cannot do this, my blood pressure cannot handle this.
Atrocious app for Thales
Absolutely terrible app. Crashes, doesn’t log in. Heck- even the reset password button is not an actual button,
Archaic and terrible
This app is extremely archaic. The user interface is something out of 90s. The entire app needs an overhaul so you can actually see rewards and can more easily toggle between multiple students.
The teacher app is wonderful; my child’s teacher has shown me what it looks like when I complain about not being able to see rewards (text doesn’t wrap and you can’t click a reward to see what it say) - not sure why they cannot bring that design to the parent app.
The teacher app is wonderful; my child’s teacher has shown me what it looks like when I complain about not being able to see rewards (text doesn’t wrap and you can’t click a reward to see what it say) - not sure why they cannot bring that design to the parent app.
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Wow I have never encountered something so awful
First review I have ever written on an app, but I am shocked. Our school requires me to track my kids through this system. The idea being that we get “live” feedback on their behavior throughout the day. So much for the “live” part. I have to completely log out and log back in if I want to see any points have been added or refresh the screen. There is no way to save the email and password either, so I’m typing it in manually every time. There is not even a basic refresh button for that purpose.
To make matters worse if you try to hit the “login with clever” or “login with google” buttons (which I thought might streamline the insanity) you will get stuck in those screens with no ability to ever return to the live school login Screen. I was stunned as I found myself stuck for eternity with no way to get back other than to delete the app and reinstall it. Wondering whose rich daddy started this company and handed it over to their kid as the ceo? I have no idea why schools are using this system.
To make matters worse if you try to hit the “login with clever” or “login with google” buttons (which I thought might streamline the insanity) you will get stuck in those screens with no ability to ever return to the live school login Screen. I was stunned as I found myself stuck for eternity with no way to get back other than to delete the app and reinstall it. Wondering whose rich daddy started this company and handed it over to their kid as the ceo? I have no idea why schools are using this system.
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Terrible app
The app does not update, getting email notifications but lacks follow thru. No dashboard . 😡 very frustrating
Response from developer
Hey there! Thanks for taking the time to offer us feedback. We hate to hear you've had a poor experience using our App. Please reach out to support@liveschoolinc.com for help resolving these issues!
Doesn’t work
That’s it
Response from developer
Hey there! Thanks for taking the time to offer us feedback. We hate to hear you've had a poor experience using our App. Please reach out to support@liveschoolinc.com for help resolving these issues!
Needs Notifications
This app is really basic and needs improvement. Please add notifications for when teachers make comments and add points. Also, there should be no need to log in every time.
Response from developer
Hey there! Thanks for taking the time to offer us feedback. We will pass your request along to our Product team. Please reach out to support@liveschoolinc.com for any help you need!
Can’t see titles
Can see my sons points but cannot read the titles of the rewards even when I click on them. Text needs to wrap or font needs to be decreased.
Terrible App
This app constantly glitches. Kicks you out or doesn’t even let you log in. Even when I do get it to work sometimes the points don’t show up or they reload and it shuts down. Please fix this!!
Not useful
This app is probably pretty great if you have only one child but trying to switch from one child to another makes the app not work properly. when I switch to my other child it still shows the previous child’s points so it’s pretty useless. Please
Fix!
Fix!
I hate logging in.
Why do I have to log in every single time? Super inconvenient.
Not as bad as I originally said BUT not the best
So I reviewed the app the day I installed it on my phone. It took a few days to finally load correctly and stop bouncing out of the login phase. So to make it work correctly, I went to the parents website and created a login and put in my parent code. Then came back to the app and after a few days and it was completely loaded. It works now. Phew! But it’s a very basic app. It’s a cute concept as I mentioned before but it’s not interactive at all. But a plus is that I can glance at it during the day to gauge how my child’s day is going. All of the teachers use it and they write notes. At the end of this last week, I used it for an open discussion time with my child so she could see what teachers said about her during the week and we discussed what she did or how it made her feel to see the notes. It really made her smile!
Downsides: 1) Not interactive. 2) Slow loading when first installed after in the app with sign in screen. 3) You have to log in EVERY time. It doesn’t use Face ID or any feature to keep it logged in. It does not even allow password to be saved in the Keychain.
Downsides: 1) Not interactive. 2) Slow loading when first installed after in the app with sign in screen. 3) You have to log in EVERY time. It doesn’t use Face ID or any feature to keep it logged in. It does not even allow password to be saved in the Keychain.
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Log in every time???
With the newest update the app now requires me to log in every time. This is so annoying!!!!!
feedback wanted : parent to parent.
I was told of this app at my sons 6th grade middle school.
What has been your experience as parents .. not seeing updates and reviews are not too good.
What has been your experience as parents .. not seeing updates and reviews are not too good.
Needs improvements
I like being able to see my kids points when it works but a lot of times it won't let me switch between kids. I hate that it doesn't have the option to messages the teachers like class dojo did.
Won’t launch
When I enter my info, it takes me to the home screen then closes back to the login.
Like the idea of this
I like the idea of this app. I would like to be able to receive notifications as they are marked by the teacher or at the end of the day. Also, I would like to be able to see the weekly paycheck, because my kid is not good at bringing it home in paper form.
Rarely works
Rarely works, lately it’s a blank screen. When it does randomly work, when I switch between kids it keeps the others timeline and points so I have to keep clicking to try to get it to display the right info for that child. Hate that our school switched to this. All the parents I know say the same things, everyone is annoyed with it not working or being reliable to see how our kids are doing.
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Does not work
I try to log in and before I can plug in the password it sends me to the dashboard as if I am logged in. If I click the timeline it gives me the spinny and a white screen. Reinstalling does no good.
Not user friendly
I always have to login, there should be a way to make it remember so that I don't have to login in each time I want to look at my child's daily progress. Also, I have multiple children and when viewing one child it will switch to another child all on its own. I am definitely not a satisfied user of this program.
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