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Livi – See a GP by video

Livi – See a GP by video

Medical Advice & Prescriptions

150K ratings
194 reviews
With Ads
💪 Health & Fitness
🏥 Medical
Free
With Ads

Details

  • Released
  • Updated
  • September 1, 2018
  • June 8, 2026

Features

Developer

KRY International AB
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Reviews summary↘︎
⭐194
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❓5 answered
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About

Access medical advice and prescriptions through video consultations from the comfort of your home. Connect with qualified doctors for same-day prescriptions, referrals, and ongoing care for various health concerns, seven days a week.

✓Video doctor consultations
✓Same-day prescriptions
✓Specialist referrals
✓Prescription renewals
✓Pediatric consultations
✓7-day availability
✓Booked or drop-in appointments
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What users say

Summarized from real user reviews of Livi. Based on 150K reviews and a 4.9/5 average, it highlights the 8 positives and 6 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick service
  • 👍Wonderful professional helping and caring
  • 👍Friendly and professional GPs
  • 👍Thorough and caring GPs
  • 👍Excellent service
  • 👍Efficient and helpful
  • 👍Convenient and comfortable
  • 👍Saved time compared to GP surgery

Negative things

  • 🐛Constant issues booking appointments
  • 🐛Appointments cancelled or delayed
  • 🐛Technical issues with the app
  • 🐛Difficult to contact support
  • 🐛Lack of accessibility features
  • 💰Paid service after previously being free
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What's New in Livi

3.96.0

June 8, 2026

This update improves the booking experience and fixes a couple of minor bugs.

User reviews

Most RecentHighest RatedLowest Rated

Love it

I absolutely love this app . No waiting for weeks to get an appointment and medication can be picked up at any Pharmacy. This is my third time using the app and each time it’s be quick and simple and the Doctors are great .
Rahou18Rahou18

4 digit code

I missed a important call from my doctor on Livi due to not receiving my cod
After trying several times I still have had no joy
woolie63woolie63

Perfect service

Great doctor, great service solved my problem without having to go to my gp and tie up an appointment there
rambo307rambo307

Skin complaint

My consultation went really well with GP, highly recommend this moving forward on this platform
Right foot skin complaintRight foot skin complaint

No bookings available

I repeatedly tried to book a livi slot but there were no bookings available. I had to contact my gp who then used one of there reserved Livi spaces. This clearly severely limits my opportunities to book via Livi. At my surgery, the request medical help via the nhs app is permanently locked off and not available.
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Elaine-TreesElaine-Trees
See 189 more reviews

Developer apps

Communaute Soignante Livi
Communaute Soignante Livi

by KRY International AB

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User experience

🐞

Reported Bugs

3 issues

App crashes and technical issues

Bug

Difficulty registering and verifying identity

Bug

Prescription issues and delays

Bug
✨

Requested Features

4 requests

Improved booking and appointment management

Feature

Better integration with local pharmacies

Feature

Accessibility features for disabled users

Feature

Ability to access full medical records

Feature

FAQ

What is Livi and what can it do?

Livi is a healthcare app that allows you to see a doctor via video consultation. You can receive medical advice, get same-day prescriptions sent to your local pharmacy, obtain specialist referrals, and renew existing prescriptions. It's designed to provide convenient access to healthcare for various conditions.

How do I use Livi to see a doctor?

To use Livi, you simply download the app, register your details, and you'll be informed of the services you're eligible for. You can then choose to have a drop-in appointment or book a time that suits you. A doctor will call you within the app for your consultation.

Is Livi free to use?

Livi provides high-quality care and offers services whether you connect with your local healthcare provider or use their paid service. The app itself is free to download and register, with costs associated with the consultations and services provided.

Can I use Livi for my children?

Yes, Livi is a lifeline for parents. You can add your child through the app and get medical advice for them when they are ill, without leaving home. Livi can be used for children aged between 1 and 15 years old.

What kind of health issues can Livi help with?

Livi can help with a wide range of health inquiries, including acne, allergies, mild to moderate anxiety and depression, asthma, stomach problems, contraception, eye inflammation, fever, headaches, indigestion, insomnia, nail problems, sinus issues, skin rashes, eczema, and urinary tract infections in women, among others.