Never works
Terrible app. It never works
Update a step back
Since the latest update, you have to literally sign in using your details every time. Before it (appeared) to use face recognition because it opened to my accounts
immediately. Hopefully this will be reinstated soon, as it definitely is not an improvement.
immediately. Hopefully this will be reinstated soon, as it definitely is not an improvement.
Ужасный сервис!
Второй день не получается активировать сим карту, написал более пяти писем в поддержку и так не получил ответа, звонил в поддержку где мне сказали позвонить через два часа после чего туда стало не дозвонится . Приложение вообще не работает, линк для регистрации при моем запросе не приходит на почту, что у вас происходит???
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No issues
I found they had good customer support and helpful. No loss of connection and no issues in over a year
Charge twice and then blamed by operator
If you never have an issue fine but if you have any minor dispute they do not help at all. My sim card needed reactivating which i pressed to do, it auto charged me. I then decided after five years of over paying id downgrade. It charged me a whole month again.
I called to get refunded the difference but response was i accepted their tncs and thats my fault. Didn’t matter their ux didn’t show it clearly or i was a great customer of five years. I apparently made a mistake so that was that. Honestly id rather pay more elsewhere to have some decent service
I called to get refunded the difference but response was i accepted their tncs and thats my fault. Didn’t matter their ux didn’t show it clearly or i was a great customer of five years. I apparently made a mistake so that was that. Honestly id rather pay more elsewhere to have some decent service
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Poor
Doesn’t seem to work properly. We have 4 telephone numbers in our family account but only one can be viewed in the app. The swipe left/right function doesn’t work.
App do not work well since some time
Today I got email about new app update. Even after the update the app still freeze and doesn’t let me swipe between the different numbers I have.
Little update! When you swipe through whole width of the screen then is possible to swipe between different plans👍
Still not working perfect but at least is possible to see other things.
Little update! When you swipe through whole width of the screen then is possible to swipe between different plans👍
Still not working perfect but at least is possible to see other things.
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Functional but not worth the bother
App functions in Nov 23 which appears to have been a problem in the past. Not much of an app though, just as easy to log in the web site and get more options. Deleted.
Better to have spent the time and money on sorting eSIMs.
Better to have spent the time and money on sorting eSIMs.
Less than Useless App
Waste of time. Worked for first sign-in then doesn’t recognise you ever again.
Horrible coverage bogs down during prime hours
When I first joined in June 2022 the service was fantastic. Then right before the winter holidays it became unusable, I couldn’t connect between 3pm-11pm.
10-2pm was a slog and I could connect albeit it felt like dial up speeds!
Calls to Lobster didn’t bring any explanations or solutions other than to try connecting by 3g or 2g!
I don’t understand how I could have the best connections in my neighborhood to virtually no connections.
I’m not going to use it going forward, the locals all have Simyo and I’ll be switching over. I’ve had to borrow a SIM card from a neighbor so that I could work remotely.
Simyo/Orange has much better pricing as well.
10-2pm was a slog and I could connect albeit it felt like dial up speeds!
Calls to Lobster didn’t bring any explanations or solutions other than to try connecting by 3g or 2g!
I don’t understand how I could have the best connections in my neighborhood to virtually no connections.
I’m not going to use it going forward, the locals all have Simyo and I’ll be switching over. I’ve had to borrow a SIM card from a neighbor so that I could work remotely.
Simyo/Orange has much better pricing as well.
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Not good
Pretty crappy app. All bunching in centre and can’t get my figures. Being kind with two stars.
One of a kind!
Really great offer Lobster has. I can use it to call anyone in the UK and Holland, regardless of wether I am in Spain or not. Good data amount also for the price. Verification process and getting it up and running took less than 15 minutes. Love it!!!
App still not displaying properly
The overview information is still bunching up in the screen centre.!!
I was waiting to see if it was sorted but now loosing patience, it’s a pity as the app is very non fussy but normally gives everything required. I don’t see any reply either that something is being done.
I was waiting to see if it was sorted but now loosing patience, it’s a pity as the app is very non fussy but normally gives everything required. I don’t see any reply either that something is being done.
App not working.
Just signed up to Lobster on web, installed the app. Tried several times to use the app, it will not open, goes straight back to Home Screen after logging in. Hope the phone works better than the app or will not be with using it for long!
Over a year?
Just joined Lobster. I notice that the problem I’m having with login and then it returning me to the main screen, was the same problem people were having a year ago. This could be a very short relationship 💔
Don’t work at all
Try to log in and the app just closes... useless
Terrible introduction
If your app doesn’t work, TAKE IT DOWN!!!
How better to advertise for your competitors than having an app that doesn’t work :-(
How better to advertise for your competitors than having an app that doesn’t work :-(
Doesn’t work
After login just closes the app. Have to use web instead.
App crashes at start
Needs an update. The app crashes at attempting to log in.
No longer works properly
Used to and does on old iPhone but not on those updated to iOS 14 added updated to 2 stars working ish but figures numbers all bunched up even after deleting and reinstalling
