LOBSTR Vault User Reviews

Customer Experience

Positive experience42.3% of reviews
Neutral2.6% of reviews
Negative experience55.1% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is LOBSTR Vault Safe?

LOBSTR Vault appears safe based on user ratings. AppsHunter Safety Score for LOBSTR Vault is 94/100.

This assessment is based on 1,235 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 1,235 App Store ratings for LOBSTR Vault.

Is LOBSTR Vault Legit?

LOBSTR Vault appears to be a legitimate app. AppsHunter Legitimacy Score for LOBSTR Vault is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The future

The wallet is amazing.

Customer

Have not had any problems at this point.
Thank you for the good service.

STAY AWAY!!

I have not had access to my crypto funds for over 3 years since adding this scam device to my wallet. Although I have my keys everything else, no one can assist me which is pathetic.

Confused

I don’t know how to use this. How do I buy xrp

SCAM ALERT

Scam warning. I’ve sent hundreds of emails asking how to withdraw my funds. Support either responds incorrectly or ignores emails entirely. I’ve now reported this to the Canadian fraud department. Use extreme caution.

Great security!

Always nice to have an extra layer of confirmation when transactions are occurring.

Does not connect to lobstr wallet

No response from helpdesk on disconnection of Wallet to vault

Dysfunctional

When I set up my Lobster vault, I was not given a Recovery Phrase. I am trying to delete it altogether off my phone and start over, but deleting it did not make it go away

Terrible

All this does is slow down transactions and half the time it doesn’t even work. I’ve been trying to make a transaction all afternoon and it won’t allow me to sign it so the transaction can go through. It doesn’t even recognize a new transaction so I can’t sign it to continue. So basically it’s locked up all my funds and won’t allow any new transactions because it doesn’t even recognize any. This app is garbage!
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Usage

Very complicated and hard to figure out

LOBSTR wallet App has disappeared from the Apple Store App completely (UK only)

What’s the point of having LOBSTR Vault to protect your LOBSTR wallet if the Apple Store has stopped displaying the download for LOBSTR wallet? No one can download the LOBSTR wallet or update the latest version to the iPhones or iPads in the UK. This was reported over 2 weeks ago— the matter still hasn’t been resolved.
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multi sign keys

should be able to add your own custom key

Still NO ACCESS

It has now been 17 consecutive months and still can't access over $36k USD in this wallet since adding Vault. Despite endless emails there are no detailed instructions on how to fix this. I'm just surprised the people at Stellar are associated with this awful app. This is what is wrong with crypto.

No email response to this yet!

Subject: "Recover Lost Signer for My Lobstr Wallet"

Wallet Address: GDW6RALFXIXIY3BNWCF2BVEAVIKESNAJVZEH3VQAWLV2UA73EGL3SDYC

"I lost access to my wallet because my master key is disabled (Weight = 0), and my remaining signers (GBGT...HTAN and GAMN...CXV4) are not being recognized.

I need Lobstr to help restore a valid signer or re-enable my master key so I can regain access to my funds."
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Customer support does not get back with you.

They owe me my crypto and will not get back with me.

Best protection ever

Awesome !!!

Easy and only one I use

Very Easy for beginners

Question

It's been over a year since I haven't had access to my assets in over a year due adding the LOBSTR Vault and no one can assist me with this issue. Will there be humans we can contact in the future who can assist step-by-step with issues like this? This can't be the future of finance.

Response from developer

Hi! We’re sorry that you’ve been having trouble using LOBSTR. The LOBSTR support team has provided you with options to resolve your issue. Could you please check your Inbox and Spam folder for email from Ultra Stellar (LOBSTR) and follow the steps that we sent you? Should you have any further questions or concerns, please reply to our email.

Secure

Effortless premier security!

No access for 12 months

Every since I've added this Vault 12 months ago, I I have not been able to make any transactions. I can't can't exchange or withdraw any assets. It's i not user friendly with the LOBSTR wallet. Sad part is no can assist me step for step.

Response from developer

Hi! We’re sorry that you’ve been having trouble using LOBSTR. The LOBSTR support team has provided you with options to resolve your issue. Could you please check your Inbox and Spam folder for email from Ultra Stellar (LOBSTR) and follow the steps that we sent you? Should you have any further questions or concerns, please reply to our email.