LOBSTR Vault User Reviews

Name: LOBSTR Vault
Rating: 4.7 (1237 reviews)

LOBSTR Vault

ULTRA STELLAR, LLC

💼 Business

💰 Finance

Customer Experience

Positive experience41.8% of reviews

Neutral2.5% of reviews

Negative experience55.7% of reviews

~ Based on 79 written reviews from the US App Store.

What users say

Summarized from real user reviews of LOBSTR Vault. Based on 1.2K reviews and a 4.7/5 average, it highlights the 5 positives and 7 negatives reviewers mention most about this Finance app.

Positive things

🔒Secure
🚀Great security
👍Easy to use
👍User friendly
🔒Premier security

Negative things

🐛Complicated and hard to figure out
🐛Doesn't work properly
🐛Locked out of account
🐛Transactions not working
🐛Poor customer support
🐛Disappearance from app stores
🐛Funds inaccessible

Is LOBSTR Vault Safe?

LOBSTR Vault appears safe based on user ratings. AppsHunter Safety Score for LOBSTR Vault is 94/100.

This assessment is based on 1,237 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience

1.8% of ratings suggest some concerns

4.1% of ratings point to a risky experience

~ Based on 1,237 App Store ratings for LOBSTR Vault.

Is LOBSTR Vault Legit?

LOBSTR Vault appears to be a legitimate app. AppsHunter Legitimacy Score for LOBSTR Vault is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Locked out and can’t access my wallets recover option does not work

Locked out and can’t access my wallets recover option does not work. All my years of time and thousands of dollars spent investing has been blown to the wind because I can access my wallets due to a malfunction in this app. Be wise and don’t use this or may be sorry. All I get is AI responses from the help desk. Never has a real person responded to my issue

qanonzerb

a month ago

Response from developer

Hi! We're sorry to hear about your experience. Please share your support ticket number here so we can review your case and follow up with our support team. We'll do our best to help.

The future

The wallet is amazing.

mocrypto

3 months ago

Customer

Have not had any problems at this point.
Thank you for the good service.

$Dal-Tex$ Dal-Tex

5 months ago

STAY AWAY!!

I have not had access to my crypto funds for over 3 years since adding this scam device to my wallet. Although I have my keys everything else, no one can assist me which is pathetic.

Krypto King!

7 months ago

Confused

I don’t know how to use this. How do I buy xrp

Going to cancel my account

8 months ago

SCAM ALERT

Scam warning. I’ve sent hundreds of emails asking how to withdraw my funds. Support either responds incorrectly or ignores emails entirely. I’ve now reported this to the Canadian fraud department. Use extreme caution.

tonz78

8 months ago

Response from developer

Hi! We’re sorry to hear about the difficulties you’re experiencing. Please note that for security reasons, the LOBSTR team does not store users’ secret keys or recovery phrases, nor do we have access to them. You are the sole custodian of your private keys and the only party able to access your LOBSTR wallet and LOBSTR Vault accounts. No third party, including LOBSTR, can administer your account or funds on your behalf. In cases where the recovery phrase for a required signer was not retained and access to that signer has been lost, outgoing transactions cannot be authorized. We would like to emphasize that the situation has already been explained clearly and accurately by our support team.

Great security!

Always nice to have an extra layer of confirmation when transactions are occurring.

codycordova

a year ago

Does not connect to lobstr wallet

No response from helpdesk on disconnection of Wallet to vault

Abuseprovider

a year ago

Dysfunctional

When I set up my Lobster vault, I was not given a Recovery Phrase. I am trying to delete it altogether off my phone and start over, but deleting it did not make it go away

West Coast Bob

a year ago

Terrible

All this does is slow down transactions and half the time it doesn’t even work. I’ve been trying to make a transaction all afternoon and it won’t allow me to sign it so the transaction can go through. It doesn’t even recognize a new transaction so I can’t sign it to continue. So basically it’s locked up all my funds and won’t allow any new transactions because it doesn’t even recognize any. This app is garbage!

Sguy7

a year ago

Response from developer

Hi! We're sorry for the inconvenience you experienced. There was a temporary issue, which is resolved by now. If the issue persists or if there is anything else how we can help — please contact us at support@lobstr.co

Usage

Very complicated and hard to figure out

nastynz21

a year ago

LOBSTR wallet App has disappeared from the Apple Store App completely (UK only)

What’s the point of having LOBSTR Vault to protect your LOBSTR wallet if the Apple Store has stopped displaying the download for LOBSTR wallet? No one can download the LOBSTR wallet or update the latest version to the iPhones or iPads in the UK. This was reported over 2 weeks ago— the matter still hasn’t been resolved.

Truth-bomb

a year ago

multi sign keys

should be able to add your own custom key

123willywonka

a year ago

Still NO ACCESS

It has now been 17 consecutive months and still can't access over $36k USD in this wallet since adding Vault. Despite endless emails there are no detailed instructions on how to fix this. I'm just surprised the people at Stellar are associated with this awful app. This is what is wrong with crypto.

Krypto King!

a year ago

No email response to this yet!

Subject: "Recover Lost Signer for My Lobstr Wallet"

Wallet Address: GDW6RALFXIXIY3BNWCF2BVEAVIKESNAJVZEH3VQAWLV2UA73EGL3SDYC

"I lost access to my wallet because my master key is disabled (Weight = 0), and my remaining signers (GBGT...HTAN and GAMN...CXV4) are not being recognized.

I need Lobstr to help restore a valid signer or re-enable my master key so I can regain access to my funds."

Krypto King!

2 years ago

Customer support does not get back with you.

They owe me my crypto and will not get back with me.

Kde1964

2 years ago

Best protection ever

Awesome !!!

jaycon995

2 years ago

Easy and only one I use

Very Easy for beginners

Jaske34

2 years ago

Question

It's been over a year since I haven't had access to my assets in over a year due adding the LOBSTR Vault and no one can assist me with this issue. Will there be humans we can contact in the future who can assist step-by-step with issues like this? This can't be the future of finance.

Krypto King!

2 years ago

Response from developer

Hi! We’re sorry that you’ve been having trouble using LOBSTR. The LOBSTR support team has provided you with options to resolve your issue. Could you please check your Inbox and Spam folder for email from Ultra Stellar (LOBSTR) and follow the steps that we sent you? Should you have any further questions or concerns, please reply to our email.

Secure

Effortless premier security!

Abs071

no / noIn-App Purchase

free / freePrice

See similar apps

LOBSTR Vault User Reviews

Customer Experience

What users say

Positive things

Negative things

Is LOBSTR Vault Safe? 🙏

Safety Analysis

Is LOBSTR Vault Legit? ✅

Top reviews

Locked out and can’t access my wallets recover option does not work

Response from developer

The future

Customer

STAY AWAY!!

Confused

SCAM ALERT

Response from developer

Great security!

Does not connect to lobstr wallet

Dysfunctional

Terrible

Response from developer

Usage

LOBSTR wallet App has disappeared from the Apple Store App completely (UK only)

multi sign keys

Still NO ACCESS

No email response to this yet!

Customer support does not get back with you.

Best protection ever

Easy and only one I use

Question

Response from developer

Secure

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