LOCA User Reviews

Customer Experience

Positive experience38.4% of reviews
Neutral7.1% of reviews
Negative experience54.5% of reviews

~ Based on 112 written reviews from the US App Store.

What users say

Is LOCA Safe?

LOCA: Laos Taxi, QR Payment appears safe based on user ratings. AppsHunter Safety Score for LOCA is 94/100.

This assessment is based on 1,490 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.0% of ratings point to a risky experience

~ Based on 1,490 App Store ratings for LOCA.

Is LOCA Legit?

LOCA: Laos Taxi, QR Payment appears to be a legitimate app. AppsHunter Legitimacy Score for LOCA is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Traveler to Laos - Slow app, lots of fraud

First time traveling to Laos. I was recommended this app. Any convenience it offers is offset by slow connection, constant reloading, and lag.

The app charges fees for transactions which quickly adds up.

The app makes it easy for small merchants to rip you off. Better off holding cash, cash is king.
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Okay

Works well when drivers are available but sometimes you get stuck

Not working

The app all the time is out

faulty, broken, unable to KYC

stuck at 85% multiple times when trying to upload passport details. useless waste of time

No Chinese Numbers

Doesn’t work with Chinese numbers in Laos

Taxi good QR bad

Works fine for ordering taxis however the LOCA pay QR is not good. You choose to pay an amount in Kip it then converts this to USD via a ludicrous exchange rate and charges your account with this figure. This was regularly off by about 10-15%. Would not recommend LOCA qr pay.

坑殺遊客專用

天價車費就算了,還被多刷比車費更貴的錢,搭一趟就刪除此app

Not worth it

They haven’t refunded the active credit card check transaction which they said they would and they charge a sizeable fee for every transaction in USD which then converts to your card’s currency, inflating the price in your local currency further. In the end, you pay a lot more than the bill.

Solution if code doesn’t send…

Like others I wasn’t receiving the text code when setting up an account. If you tap HELP it’ll take you to a chat where they can send your code that way. Fixed. Still, shame it didn’t work as supposed to.

This hacked my phone

Downloaded the app and within a week my email was hacked. The look and feel of the app is sketchy, I thought at the time it didn’t feel right and I was right. If you have no other way of getting around Laos, then ensure you use an email with no access to any other of your accounts. Or better yet make a new email account with no other connection to you than this app.
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Poor customer service

Poor customer service

改善の余地多々あり

grabを使い慣れている方には驚きの使い勝手ですねね。目的地が検索できないし、迎え場所のピンもずれているし、配車の前に概算料金が出ないし、ドライバーとのチャットが繋がらない時の連絡方法も分かりにくいです。出国の前にアカウントとアプリを削除します。またヴィエンチャンへ来る事があるかもしれませんが、その時までに改善されていると嬉しいです。

No option to delete card

Can’t delete linked card

Не работает

СМС коды на российские номера телефонов не приходят.

Too expensive compare to other taxi app and can’t find any advantage.

Too expensive compare to other taxi app and can’t find any advantage. If you give low rate after use their service, they keep sending message to ur private contact for the review which is so scary.

Travel made simple

This is truly a one-stop traveling service! From booking rides to managing trips, everything I need is in one app. The interface is simple, fast, and reliable, making travel so much easier and stress-free. Highly recommended for anyone who wants convenience at their fingertips!

Different fee

Why different prices?

Reviewing

Comfort and clean

素晴らしい

全てがスムーズに進んだ。便利すぎる。

Needs work

Poorly designed compared to other similar apps, constantly pops up annoying ads with no apparent way of stopping them, and heats up excessively and drains the battery fast when in use.