Just use DoorDash
Stick to DoorDash. I decided to not use Lodel after I ordered and my order was canceled with no explanation. I waited over 30 minutes for my food to arrive. I checked the app and nothing. I only found out my order was canceled after I checked my email. I’ve had other issues before as well where I was only reimbursed a few cents. Don’t waste your money or time on this app.
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Disappointing
Lodel is terrible in my area. Stick with grub hub or DoorDash. Every time I order I wait for over an hour then lodel cancels it or it takes hours for it to be delivered
Terrible at the One thing your app is supposed to do!
I ordered food for my family in town and used LoDel. I completed the order at 4:21pm and 40 minutes later they emailed me saying they had no drivers available to deliver the food.
Isn’t that your business model??
Then to top it off they say it will take 5-7 days to refund my money which is was $134.
So now on top of needing figure out new dinner plans I have to be short $134 in my account for a week because this company’s main business function is not available?
I will never use this horrible app or LoDel service again!
Isn’t that your business model??
Then to top it off they say it will take 5-7 days to refund my money which is was $134.
So now on top of needing figure out new dinner plans I have to be short $134 in my account for a week because this company’s main business function is not available?
I will never use this horrible app or LoDel service again!
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Food always late
The food is either late (1-2 hours) or never arrives. Has happened multiple times now. When I contacted the company for a refund this last time they just said “it was delivered” and left me hanging.
Don’t bother
It’s better to just get the food yourself. They were good when they first started but since others have offered delivery service, Lodel has been around 25% reliable. Most of the time we wait more then an hour, JUST to get confirmation that someone is picking our order up. Other times it’s been 2.5 hours and then we are told our order has been canceled. Not a business I’d put faith into for an on time order.
Expect them to go under in curtain cities.
Expect them to go under in curtain cities.
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