It doesn’t work anymore
Best in market
Even when it didn’t work, it was still the best app for figuring out the busses in Logan.
Good, simple, easy to use app
Terrible app
Great when it works
App needs some work
Doesn’t work on the weekend
Won’t load
meh
Lots of bugs
Stopped working
Fix everything.
Go back
never works
NOT WORKING!
Blank Screen
This ‘white screen’ glitch has happened before in the early release of this app and then got fixed. Please update/fix soon.
Not helpful
This app works Unreliably
So, when I found out that a new app was being made, I was very pleased. Finally, we'd have an app that didn't look like it was made in 2009. Finally, we'd have an app that was streamlined and modern. So when it finally was released, I downloaded it almost immediately.
After using it for a few months, I have to say, I'm disappointed. Not because it doesn't look nice - it does. Not because it isn't modern - it is. No, but because it fails to do one important thing when designing an app: be reliable.
Don't get me wrong, when you can get it to open (foreshadowing), it does do its job: tell you where the routes are and which buses are on them. It looks good, has a functional interface, and even tells you when there is an adjusted route due to construction.
But it fails on two fronts. One is a minor inconvenience, the other is a serious flaw.
First, the inconvenience. While the app does tell where the buses are with pretty good accuracy - usually a matter of just a few hundred feet - it doesn't tell you *when* they should be there. That is, the schedules are completely missing from the app. This was also a flaw with the other app. So, if you want to ride on a bus, you have to sort of "guess" when it'll arrive at your nearest stop. This is okay for minor rides, because at least the location services are accurate, but for immediate rides, the app just proves unreliable. So in order to actually know when buses are supposed to be where they need to, you have to use the website. Luckily the website was also updated at around the same time as the app, so it is also much more streamlined and modern than before. But, I find that due to the app missing this feature, it only serves half a purpose. It tells you where the buses are, but not when they are supposed to be there.
Next, the major flaw. It crashes. Often. This is a flaw that has plagued the app consistently since its release, and it dumbfounds me that it hasn't been fixed yet. Why? You see, since it crashes so often, it tends to also crash at the most inconvenient times. Specifically when I need to use the bus service soon. I want to rely on the app to tell me relatively when I should be at the bus stop, but because I can't get the app to open in the first place, I have to rely on what I know about the bus's schedule. Now luckily, the bus service is also very good at adhering to the schedule, so I really only need to know when it should be there, with a margin of error of a few minutes. But, if the entire purpose of the app was to make it easier to know when the bus should be at a stop, then it crashing consistently make that purpose null.
In the end, while I appreciate the modernized design, the app has two flaws, one minor, one major, that make the app just plain unreliable. I sincerely hope it will be fixed in the future, but until then I cannot award it more than 2 stars.
App doesn’t work
Does not work at all
Nice if it works. Doesn’t most of the time
Have uninstalled and reinstalled several times.
