Log in each time?
Is it just me but app makes you log in every time like we’re stuck in the dark ages and doesn’t make it easy by asking for your email but a loyalty number. Let me just take my diary out of my pocket and look for that every time I need to sign in.
Worst app ever!
I live on a Scottish Island and Loganair is a lifeline service for us so I have no choice but to book with them. This is singularly one of the worst airline apps ever designed. It constantly crashes and loses booking details or cannot take payment details.
Terrible app
The app is next to useless as nothing works. If you try to book seats, you get to the point of payment then you get an error. Same with trying to check-in and get a boarding pass. You get to the end then it fails. You have to do everything on the main website. Fix your app!!
Very basic
Great airline but the app is horrible. Tried changing seats and an error flashes up saying 0.00 with a large cross.
Reached out to customer support and who said that a customer has already purchased the seat despite this being empty.
Only a few people onboard yet not allowed to book into rows that’s empty.
Looked on the website and can’t change the seat there either.
Please Loganair - catch up to the modern world!
Reached out to customer support and who said that a customer has already purchased the seat despite this being empty.
Only a few people onboard yet not allowed to book into rows that’s empty.
Looked on the website and can’t change the seat there either.
Please Loganair - catch up to the modern world!
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Worst Airline App
Not user friendly at all.
Better than nothing
Well done LoganAir for having an app, integrating Apple wallet boarding passes. That’s the well done’s over with. App is clunky boarding passes don’t archive themselves once the trip is done. Good start, your ticket price isn’t at EasyJet price point, so please take some of that extra dollar and invest it in to your app and user experience.
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Not great
The latest version of this app is not great.
Doesn’t work with VPNs, but doesn’t give any sensible errors to let you know. You just need to try things until it works.
Quite difficult to find things.
Doesn’t save my details, so I need to enter payment details every time.
Why isn’t there any integration with Apple Pay?
New journey that tries to force seat choosing like Ryanair is annoying and ridiculous considering the already extortionate costs of loganair flights.
At least now, it finally saves my air discount login details, hence the one positive star 😂
Doesn’t work with VPNs, but doesn’t give any sensible errors to let you know. You just need to try things until it works.
Quite difficult to find things.
Doesn’t save my details, so I need to enter payment details every time.
Why isn’t there any integration with Apple Pay?
New journey that tries to force seat choosing like Ryanair is annoying and ridiculous considering the already extortionate costs of loganair flights.
At least now, it finally saves my air discount login details, hence the one positive star 😂
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Awful
Having used the Loganair app over several years this version has to be the worst. Clunky, difficult to navigate and very frustrating. The fact that this latest version corrects the spelling mistakes of its predecessor should tell you the level we’re at. I review rarely but what the hell? I’ve already wasted 20 minutes trying to book flights, I might as well spend a few more documenting my experience.
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Error 503
App updated five days ago, now can’t get anything except error 503. 👏👏👏 sigh
Password managers?
Why don’t let password managers fill in the clan id?
Appalling Company
App didn’t work website didn’t work so lost chance of winter discount codes contacted customer care who didn’t care admitting they were updating web and app but refused to honour the price I should have got ! Then when I got it to work…it crashed again this time putting the prices up by a lot when I tried again then they are not available to help you on the phone drive to Scotland they don’t deserve anyone’s business
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Not working again
Every time I go to use this thers something wrong. Today trying top book a flight but can’t put dates in. 🤷♀️
Deleting
What's the point of forcing customers into only using app if they are booked onto a flight? I would have liked to have been able to see current flight status for meeting or taking family to airport!
Especially for the Isles, where flights matter as part of life not just for holidays!!
Especially for the Isles, where flights matter as part of life not just for holidays!!
Unable to actually pay for a booking
Tried to buy flights this evening but there was nowhere to actually put the credit card details in and kept getting error that the e voucher wasn’t found. Hopeless, had to go online with a computer as the phone scree is too small to access the web directly
Utterly useless
V2.2.6 for iOS ipad issued 3 months ago fails to display a calendar when attempting to book flights. It shows a blank screen. No idea what time money & effort has been invested by the developer but this version was written supposedly to fix bugs. Shame it was not properly beta tested before release.
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Loganair app
Trying to book a flight but the payment page freezes. Cannot enter visa or details.
Terrible
Arguably the worst app I’ve ever used, can’t put in an email address that contains hyphens. If you try to scroll up the screen to read credit card security information it just keeps asking of you want to abandon your booking. Must do better
Unable to book flights
Ok till I get to the payment screen then hangs..tried multiple cards! Infuriating!
Very unfriendly interface
The whole Loganair website and app is a disaster. Very problematic UI that jumps / resets when going back page. No Apple Pay, very clunky app. Needs streamlined.
Terrible
Every time I try to access anything the screen just goes grey and freezes unable to put boarding passes into apple wallet
