Logging out and not logging back in
Response from developer
Thank you for your feedback and for being a premium subscriber. We're sorry to hear you've been experiencing login issues. This isn't typical behaviour, and we'd very much like to help resolve it for you. Could you please contact us at support@logitbox.com with your account email address? We'll investigate immediately and get this sorted. We appreciate your patience and look forward to hearing from you.
Great app for on the go logging
Extremely useful app.
Great app
Limited countries to select from
Is it possible to add Thailand to drop down list for configuration
Response from developer
Hi, we have recently added Thailand
Outstanding
Good with a catch
Only interventional radiology is shown.
Although the workaround , ie. to add CT MRI reporting to the list so that we can log our work, the title seems wrong as my first 3 yrs of training does not involve any interventions at all.
It has been advertised that there is an option for diagnostic radiology in the website. Kindly look into it.
Otherwise really good.
Poor customer service
Very buggy
Several issues I’ve had:
1) The app will load appearing to be logged in, but when you go to upload something it logs you out and you have to sign in again
2) If you wish to change any information after submitting an entry, you can edit, but this does not always appear to update in the list and you have to edit and save several times for the edit to stick.
3) Most frustratingly: the generate report button only works some of the time, requiring you to quit and reboot the app several times to view a report.
Paid £25 for premium prescription but account is still ‘free version’
Seriously annoyed because as a junior doctor I already have to pay £500 for a portfolio, and then I paid for this extra subscription to try to make my life easier and it’s just been the opposite. I was hoping I would be able to log my entries during the working day on my phone, but while I’ve been waiting for my app to upgrade since I paid for the premium version I’ve been capped to 3. It’s making so much extra work for me to log my patients in two different places, and chase up all these complaints about this app.
Please can you sort this out ASAP or refund me!
Response from developer
Dear Doctor, I am terribly sorry for this! We did receive and reply to a contact request I believe was yourself but it was sent via a apple privacy email so I am not sure you ever received the responses we sent? In any case please accept our apologies. Please get in contact with us directly via support@logitbox.com and we will get this sorted out immediately. I look forward to your reply.
Newly downloaded, won’t let me add a procedure
Response from developer
Hi Jenna, we are very sorry for this issue! The good news is that it has now been fixed. So please try it again and let let us know any feedback you might have support@logitbox.com
Very good app
Good application for medical/surgical log
Positives:
prompt customer support
Interface
User friendly
It has a very few negatives, which I believe that the easilog team will resolve and update soon !
I am looking forward for output log pdf with inserted photos in it !
Thank you!
Outstanding
I went for premium, and for £25 per year it is an absolute bargain. Really appreciate the innovation and design - many thanks Easilog team.
Danny
Consultant Physician.
Response from developer
Hi Danny, many thank for the great review, feel free to get in contact if you have any suggestions.
iPad Support
Two things. In my country there’s no way to differentiate between multiple similarly named hospitals e.g. St Mary’s. Secondly, please add iPad full screen support, fantastic app otherwise!
Response from developer
Hi, thanks for your positive review and glad to know it is useful to you. We can certainly sort out the similarly named hospitals for you. Send us an email at support@easilog.com and we can change the the St Mary's hospital you are at to have the town name and do the same for the rest. We are planing on full screen iPad support for sometime next year.
Great easy to use app
Useful easy to use app
Simple to use to log things as you go along during busy working day.
Would recommend for trainees or non trainees keen to document a logbook of events chronologically.
Response from developer
Thanks for letting us know about an important bug, which we got fixed quickly. We originally made the app to help trainees capture ward reviews, which we found easily got missed in our own logbooks. Good to know it works well for this! Let us know what you think of the reporting when your ARCP comes around.
