LOGO Mobile User Reviews

LOGO Mobile
LOGO Mobile
Longares Global Operations, Inc.

What users say

Top reviews

Wow

Wow. Nice and easy

Package

Cheaper fee fast delivery

Balikbayan Box

Box Came on time as promised. It was never opened, they received it complete.

Padala

Friendly

Balikbayan box

April 9 pa box ko dumating sa warehouse until now may 1 na hindi pa na delivered pg nasira yung mga items ko hindi din daw sila refund

Easy to book an appointment

Very easy to book an appointment and pick up so early as you want

Bernadette

easy to access

Reliability

Top notch!

Fast booking

Scheduling a pickup on your phone takes less than five minutes

Difficult APP

APP need to redesign, difficult to use!!!! Not user friendly!!! I hate it!

Worst experience

It’s my first time to send my boxes to them 3boxes it said in the app that its already in the warehouse in manila. My family is very excited but the boxes been stuck for over a month i called them and they said the 3 boxes is lost and they will only refund me 1,185 $ Lol. I keep calling the cx service they keep saying will call you back. Well goodluck I’m still hopping they can find my boxes
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Fast and easy

Even at home you can fill up the form to send the box and then drop off in Seafood city

Can not be trusted

I sent a total of 6 boxes, 4 big ones and 2 small ones. Two big boxes were partialy open when it was delivered.
Some contents were missing. Never again will I use this shipping Company.

Very Complicated

App needs proper update. App keeps freezing and very inconvenient

Very complicated

I only have less than $900 in 5 transactions made and asking for BSA , it holds for 2 days before they sent my money to the PH , it’s a hustle for me because the BSA requires $3k -$4k before they ask your information. Why I need to give my information and asking my SSN and tin number . I am not applying for a job and they collect over $8.99 when I sent $350+ this is to much since I already do the transaction I think I will not do it again. I am so frustrated on the service they did and big service charge.
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Balikbayan box

I've been sending Balikbayan boxes all over the world, and I have to say, LOGO is the best company I've used! The staff is incredibly friendly and professional, and you can really see how hard they work. One of my favorite things about them is that if I ever have a concern, they call me back right away, which is so reassuring.

They also have an app that allows you to track your package and get updates, including the name of the delivery person when it arrives. I was really impressed—my boxes always arrive in perfect condition! I've never seen a single one damaged, and that’s something I truly appreciate.

Even during the holidays, they work hard to ensure every Balikbayan box is loaded and unloaded properly. Keep up the amazing work, LOGO! I can't help but hope you'll open a branch in Southeast Asia because this is the trustworthy service that Filipinos really need.

Thank you, LOGO, for making sure our boxes arrive safely and in great shape for our families!

Joy🇺🇸
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Too slow

What is going with this app it keeps saying update but then its taking so long to update it

Logo receptionist very accommodating (Nice)

She’s as nice as her name! She gave us all the information that we need. Just glad we’re able to get the sale. Overall, I rate it 5 stars.

Julie

The app

It’s not user friendly

Good services

I will recommend this place