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Lonely Planet User Reviews

Lonely Planet: Plan + Travel
Lonely Planet: Plan + Travel
Lonely Planet Global, Inc.
✈️ Travel

Customer Experience

Positive experience58.1% of reviews
Neutral9.7% of reviews
Negative experience32.3% of reviews

~ Based on 31 written reviews from the US App Store.

Is Lonely Planet Safe?

Lonely Planet: Plan + Travel appears safe based on user ratings. AppsHunter Safety Score for Lonely Planet is 91/100.

This assessment is based on 122 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.8% of ratings point to a safe experience
3.3% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 122 App Store ratings for Lonely Planet.

Is Lonely Planet Legit?

Lonely Planet: Plan + Travel appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lonely Planet is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Global travel authority

I’m so happy to have a dedicated place to keep all my travel plans. It’s perfect for pre-trip prep and to use on the ground to make adjustments. I also use it as a record of where I went!!
bkcookerbkcooker

No longer lonely planet

Previously these guide books were well thought out they sent people to restaurants hotels and did actual investigate research now this is all AI I live in a town with 120 restaurants and they list four and two of them are closed. This is no longer the Lonely Planet that we used to tow around even though it weighed 4 pounds and it would’ve been so simple to make that electronic, but now now it is simply worthless
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reehmireehmi

Response from developer

Thanks for sharing this feedback. Lonely Planet’s recommendations are created and curated by our editors and contributors, not generated by AI. We’re continuing to add more of our expert content to the app, including restaurant and other place recommendations. We’re also sorry to hear that some of the listings you found were out of date. If you’re willing to share the town and restaurant names with us at appsupport@lonelyplanet.com, our team would appreciate the opportunity to investigate and correct them.

A lot more work to do

The app needs a lot of work. It’s not intuitive to use. I’ve tried to create an itinerary for a two month trip I’m planning through Europe next year. I created the trip. It’s limited to 30 days. I added one city. There is no obvious way to add another city. Unless there are reports of significant updates, I won’t be using this app again. It looks pretty, but if I’m stuck with one city it’s useless.
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oshanda01oshanda01

Response from developer

Thanks for sharing your honest thoughts with us. This early feedback helps us shape the future of this app and improve your experience. Stay tuned as we expand functionality, make improvements and roll out updates.

Horrible Access

Tried to register but app page to enter code expired before I could retrieve it from junk. Every login required the gad awful captcha - who thinks of this. Any phone with biometrics should not require 2FA /captcha!
TheAlpineTheAlpine

Response from developer

Sorry you’re having trouble creating an account. We’re continuously improving the login experience and appreciate your patience as we refine the app. Please reach out to appsupport@lonelyplanet.com and we’ll get back to you quickly with a way to resolve.

Excited to see this app develop

Been a big fan of the paper guides for years, this app is a little rough around the edges but excited to see it get better over time.
j4rcher_j4rcher_

Response from developer

Thanks for the thoughtful feedback. It is essential to hear from travelers like you as we continue to shape this early version of the app. Our team is dedicated to improving your experience, so stay tuned as we roll out new updates to address your concerns.

Lonely Planet on your phone!

I’ve traveled with Lonely Planet guidebooks for over 20 years and see tons of potential in the new app. It proved indispensable recently in Taos — got to the Pueblo early for the day’s first tour! I like how it’s the same on-the-ground, expert advice as the books but with a dose of tech like AI chat and geolocation. Plus, I look forward to all the hours of armchair traveling, learning about the world instead of doomscrolling.
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RoryamRoryam

Response from developer

Thank you for the 5 stars! We’re thrilled our new app is improving your travels. Our local writers work hard to make sure recommendations feel authentic and worth your time. We’re continuing to add new features and destinations regularly and are grateful you've joined us on this journey.

Average at best

Articles on an app…… groundbreaking.
Cdub82-606Cdub82-606

Response from developer

Thanks for sharing your honest thoughts with us. This early feedback helps us shape the future of this app and improve your experience. Stay tuned as we expand functionality, make improvements and roll out updates.

Trusted recommendations, beautiful presentation

I’ve traveled with Lonely Planet for a long time and very much enjoying the app to make recommendations and share new insights about places. Enjoying the great photography too
MVTR21MVTR21

Response from developer

Thank you for the 5 stars! We’re thrilled our new app is improving your travels. Our local writers work hard to make sure recommendations feel authentic and worth your time. We’re continuing to add new features and destinations regularly and are grateful you've joined us on this journey.

Just bad - use Wanderlog

Functionality far too slow, pictures don’t load, not linked with Google Maps, basic AI requests don’t pull through e.g. give me things to do in Seoul

I would use Wanderlog instead
HeadChef25HeadChef25

Response from developer

Thanks for sharing your honest thoughts with us. This early feedback helps us shape the future of this app and improve your experience. Stay tuned as we expand functionality, make improvements and roll out updates.

Limited to what they want to show you.

After about five minutes of planning a trip you will realize that you can only add suggestions that the app provides. You can’t add your own stops for a visit to say Ireland. What they do provide is healthy descriptions of what they want to offer. But plain and simple there is no way to add anything but the provided content.
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BicklitBicklit

Response from developer

Thanks for the thoughtful feedback. It is essential to hear from travelers like you as we continue to shape this early version of the app. Our team is dedicated to improving your experience, so stay tuned as we roll out new updates to address your concerns.

Good, but needs more functionality

I had high hopes and like the look and feel, but there is no search option for adding sights, etc. I’m planning a few days in London and can add the ‘recommended’ sights, but it won’t let me search for things I know I want to see. I spent 10 minutes trying to find a way to add St Paul’s Cathedral to my itinerary, but gave up. Hopefully this will come in time.
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Catilt62Catilt62

Response from developer

Thanks for the thoughtful feedback. It is essential to hear from travelers like you as we continue to shape this early version of the app. Our team is dedicated to improving your experience, so stay tuned as we roll out new updates to address your concerns.

Loving the new update

I’ve been really enjoying the new Lonely Planet app. It makes finding reliable recommendations super easy. I love that I don’t have to wait through endless search results. The guides are really well curated practical and genuinely useful when planning for a trip or exploring some more new.
Regretful ReviewerRegretful Reviewer

Response from developer

Thank you for the 5 stars! We’re thrilled our new app is improving your travels. Our local writers work hard to make sure recommendations feel authentic and worth your time. We’re continuing to add new features and destinations regularly and are grateful you've joined us on this journey.

THANK YOU

THANK YOU LONELY PLANET FOR CREATING THIS APP!! I’ve loved Lonely Planet guide books for years, and can always trust that I will get amazing recommendations. However, it would be a huge investment to get physical copies of all books related to your destination (i.e. Japan). This app is the perfect solution, and I am so excited that I’ll get to have all guides with me during my travels. I would 100% pay a monthly membership fee to have access to all of Lonely Planet’s content.

As a side note, the app design is beautiful. Colors, typography, photography, all perfect!
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Laurbor1Laurbor1

Too hard to add an itinerary

Just not worth the effort, poorly designed and not intuitive.
raptasraptas

Response from developer

Thanks for sharing your honest thoughts with us. This early feedback helps us shape the future of this app and improve your experience. Stay tuned as we expand functionality, make improvements and roll out updates.

Disappointing

Nothing here that you can’t find online for free. Bring back the original format guides with strategic and logistic info about transport options and costs.
16732Martyn16732Martyn

Response from developer

Thanks for sharing your honest thoughts with us. It is essential to hear from travelers like you as we continue to shape this early version of the app. Our team is dedicated to improving your experience, so stay tuned as we roll out new updates to address your concerns.

Great travel advice!!

This was a great app for my trip.
jshiel21jshiel21

Looks beautiful

So much bad looking travel advice out there, I love the articles and the design and photography on this app
AnonあんおんAnonあんおん

Turns daydreaming into an actual plan

Been using LP's books for years and figured the app would just be a glorified PDF. Nope. The guides actually have a point of view, so I'm not stuck scrolling through 40 things to do, restaurants, and accommodations that all look the same. And the advice is actionable too: I go from "oh that looks cool" to a day-by-day itinerary.

The AI guide thing won me over too. Asked it for a half-day near my hotel with good coffee and not much walking, and it gave me a real plan, not generic junk. You can tell it's pulling from the actual guides, and the recommendations come from real people. Pretty much the only travel app I use for planning and while I'm on the trip, not just dreaming about one.
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nerdthatliftsnerdthatlifts

Finally a Travel Super App

I’ve long been a fan of Lonely Planet since my first international trip post college. Really pleased to see handy versions of the guides and travel intel in a digital, portable format. Really strong for inspiration and planning with solid recs for itineraries… looking forward to see how they build on this!
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Phil JankoskiPhil Jankoski

Loved using this during trips!

I always trust recs from lonely planet, especially because I know they come from real travelers. I used the app for a quick check on places to see & where to eat during my trip to New Zealand and loved having everything in one place. The itinerary builder is great too, excited to keep coming back to plan future trips & get travel inspo.
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Bfitzy23Bfitzy23