Does not work
Response from developer
Dear user, We’re sorry to hear about the inconvenience and appreciate you bringing this to our attention. Please try refreshing the app by pulling the screen down, or fully closing and restarting the app. Subscriptions are managed entirely by Apple and should activate automatically. We also recommend checking whether Apple has successfully charged your account. If the premium plan is still not available, you may dispute the transaction directly through the App Store, in which case the payment will be reimbursed by Apple. Should the issue persist, please don’t hesitate to contact our support at support@longevitybiomarkers.com, and we will be happy to assist you further. We wish you happy holidays and good health in the year ahead. Kind regards, The Longevity Biomarkers Team
Good idea, horribly pricey
Response from developer
Hello, and thank you so much for sharing your feedback with us. We understand your concerns, and we'd like to clarify that the app is priced at $49, not $70, and is actually among the more affordable options in the healthcare category, as per Apple’s data. Our app is designed to integrate seamlessly with the Apple Health environment and can process data from a wide range of devices. While it works best with the Apple Watch, it also supports data from devices like Garmin and other wearables, smart scales, smart blood pressure monitors, etc. The key is that the data must meet Apple Health standards and match the biomarkers we support, such as VO2Max, HRV, RHR, weight, blood pressure, body fat, etc. Our app is designed to help users optimize their most important biomarkers to achieve longer healthspan and improve their longevity, and it does not include less relevant data. However, we plan to add more biomarkers in the future. We truly value your input, and we're here to help! If you have any further concerns, please don't hesitate to reach out to us at support@longevitybiomarkers.com. Thank you again for your feedback, and we hope this helps! Kind regards, The Longevity Biomarkers Team
Great app, but
Response from developer
Thank you for your updated review. In the meantime, we have released a permanent fix for the dashboard freezing issue. The load is now stable and fast. However, the Apple Health syncing issue that you reported remains elusive. Can you please check some settings on your device: Settings > Health > Data Access & Devices > Longevity. Health indicators that you wish to sync automatically should be switched on (green). I hope this will resolve the problem. If not, please get in touch with us directly at support@longevitybiomarkers.com. Again, thanks a lot for the feedback. We are aware of the considerable effort and understanding needed to get into these intricate details.
