App crashing
Response from developer
Hi there, thank you for downloading our app and sorry to hear this. happy to look into it right away. please email us at admin@blankcanvasdesign.co or reach out from support section in the app.
Thanks for this beautiful application
Feature Request: I would like the ability to see which photos and videos are in landscape or portrait mode when selecting them. (Very Essential Tool)
With Kindest Regards-BR
Does exactly what you want
App freeze
I don’t want to give negative marking as you guys must have worked hard to develop this. Hence, I request the team to please address this, thank you.
Response from developer
Thank you for your detailed feedback and for giving us the opportunity to improve. We’re sorry to hear about this issue on your iPhone 14 Pro Max. Please reach out to us through the Support section in the app. We’d love to look into this right away and ensure it’s fixed in our next update.
This just FANTASTIC!
Would I recommend this? Damn right I would.
In fact, I would even go as far as ‘insisting’ that you give this a go.
This app is one to keep in your ‘toolbox’ for sure.
Junk App
Response from developer
Sorry to hear you didn’t find the app useful. We’re always working to improve, if you have any specific feedback, we’d love to hear it. Feel free to reach out.
Smooth
Reels are literally just magic !
Response from developer
thank you so much! glad you like it :)
No funciona
Response from developer
Sorry to hear that your results didn’t match your expectations. The ‘Text to Filter’ feature applies color grading based on the description you enter, so results may vary depending on the prompt. If the filters looked too dark or dull, try using prompts like ‘vibrant and bright’ or ‘high contrast with warm tones’ for a stronger effect. We appreciate your feedback and are always working to improve.
Doesn’t work
Response from developer
Thank you for your feedback. We’ve made improvements in the latest update, and this issue has been fixed. Please update the app and let us know if you have any questions. We appreciate your support.
Aesthetic
Amazing app
Response from developer
Thank you so much for your kind words! We’re glad you’re enjoying the reels and templates. Making content creation easier is our goal, and we appreciate your support. Happy creating :)
Worst!
Response from developer
Sorry to hear you had a bad experience! We’re always working to improve, and we’d love to know what didn’t work for you. Your feedback helps us make the app better
UPDATE; SCAMMMMMM
The app isn’t working. I asked for a refund. They asked me to tell them what the issue was and i did. I sent them a screen recording and they asked me again what was the issue. They’ve also asked me to jump on a call??? Like what? No I shouldn’t have to waste my time. So DO NOT BOTHER with this app.
Response from developer
Sorry for the frustration. We're only trying to provide support to resolve the issue. Refunds are handled directly by Apple, and we don’t have control over them. You can request one at reportaproblem.apple.com. Let us know if you need any help
APP IS NOT WORKING - They will not refund
Response from developer
Hey, Thank you for sharing your feedback. After requesting the images to help us investigate, you replied, “Here are some photos. They’re from a digital camera. I'm not sure if they're attaching correctly to this email since I am sending them from my phone.” Without fully attached images or clear details about the issue, we’re limited in how effectively we can assist. If images aren't getting added to your email and our app - possibly an issue with the image? Still, to avoid miscommunication and ensure we had all the necessary information, we suggested a quick call (or even an option to share it over drive). This would have allowed us to troubleshoot directly and address any issues faster. Thank you for your understanding, and please let us know if there’s anything more we can do to support you
Doesn’t work
Didn’t create any video
Response from developer
Hey there, We are working to continuously improve the app. The issue you mentioned may have existed in the previous version, there is a new version available which is 99% bug free and crash free. Give us another chance? Regards, Team Lono
Doesn’t work
Response from developer
Hey Lakshith, We are working to continuously improve the app. The issue you mentioned may have existed in the previous version, there is a new version available which is 99% bug free and crash free. Give us another chance? Regards, Team Lono
Fake app
Response from developer
Hey there, We are working to continuously improve the app. The issue you mentioned may have existed in the previous version, there is a new version available which is 99% bug free and crash free. Give us another chance? Regards, Team Lono
👎
And the price is high, haha
There are better free apps
Like a cap cat
Response from developer
Hey there, We are working to continuously improve the app. We've taken your feedback and made the changes, would love it if you gave it another go. Best, Team Lono
Love the experience!
Response from developer
thank you so much for the feedback and support. happy creating :)
