Loon Mountain Resort User Reviews

Customer Experience

Positive experience27.3% of reviews
Neutral9.1% of reviews
Negative experience63.6% of reviews

~ Based on 11 written reviews from the US App Store.

Is Loon Mountain Resort Safe?

Loon Mountain Resort appears safe based on user ratings. AppsHunter Safety Score for Loon Mountain Resort is 96/100.

This assessment is based on 1,365 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
2.6% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 1,365 App Store ratings for Loon Mountain Resort.

Is Loon Mountain Resort Legit?

Loon Mountain Resort appears to be a legitimate app. AppsHunter Legitimacy Score for Loon Mountain Resort is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Keeps going black.

I ski at Loon and have used the app for several years. After the last update, the app has continually malfunctioned with the main screen going black. I have deleted and reinstalled it three times and the same problem occurs. I’ve switched to bookmarking the online mountain report.

Response from developer

Hi byledge, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Awful app

Freezes as soon as you open it, can’t do anything

Response from developer

Hi Yettavr6, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Extremely janky

Somehow they made an app that takes more time to buy a ticket than just standing in the giant guest services line and talking to a human

Response from developer

Hi ciferkey, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Can’t sign in or create an account

Says there’s an error every time I try and do anything

Response from developer

Hi nacho2111, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Blank home screen

The Home Screen keeps going black. If I delete and reinstall it works for maybe a day then goes black again. Super frustrating bc otherwise the app has great features and info at my fingertips.

Response from developer

Hi JustAshlee, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Keeps going black.

I ski at Loon and have used the app for several years. After the last update, the app has continually malfunctioned with the main screen going black. I have deleted and reinstalled it three times and the same problem occurs. I’ve switched to bookmarking the online mountain report.

Response from developer

Hi byledge, we’re sorry to hear that! Please email us at info@loonmtn.com with details on your issue, including your device type and app version. Ensuring the app is updated often resolves problems. We’re happy to assist.

Satisfactory App

The Loon Mtn App is helpful but limited. The information is accurate and timely however it could be improved. Adding some live tracking where friends could share their locations with friends would be very helpful, as well as live tracking your own location. In addition better status reporting for lifts and snow conditions would be great. It seems to lag so the data is not always relevant. To hit the gold standard adding lift line wait times in some easy to see color coding that updates in real time would help you spread out skiers by allowing them to shift their runs to the quieter lifts/ trails.
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Response from developer

Hello, thanks for your feedback. We are definitely taking your comments seriously and are always working to improve the app and make it more useful.

FEELING SEXYYYYYYY

Yes.

Response from developer

Thank you very much! We are glad to hear you like the app. :-)

Lifts not running

Tuesday January 18th, one would expect nice midweek skiing. I arrived at 9am. Kanc8 was not running, Seven brothers not running and gondola line was about 40 minutes + long. This is unacceptable, especially after long awaited snow storm dumped fresh snow. Why management cannot anticipate large crowd on day like this and run lifts with full capacity. Btw last week on friday Kanc8 was shut down as well with no explanation, no time of reopening.
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Response from developer

Hi. Thanks for taking the time to leave us your feedback. We will pass your suggestions on to the appropriate department. Have a great day.

Emergency number is a great idea on the app!

That’s good

Response from developer

Hello! Thanks for your comment and the 5 stars! We are glad to see you like the app :-)

Awesome

The app is descent but I like the mountain even better! ;)

Response from developer

Hi! Thanks for the awesome review 😄 We’re glad you enjoy the app—and we totally agree, the mountain is amazing too!