Loop User Reviews

Customer Experience

Positive experience21.6% of reviews
Neutral8.1% of reviews
Negative experience70.3% of reviews

~ Based on 37 written reviews from the US App Store.

What users say

Is Loop Safe?

Loop: Custom Charging & Screen appears safe based on user ratings. AppsHunter Safety Score for Loop is 88/100.

This assessment is based on 1,017 user ratings, with an App Store average of 4.4/5.

Safety Analysis

85.1% of ratings point to a safe experience
2.9% of ratings suggest some concerns
12.0% of ratings point to a risky experience

~ Based on 1,017 App Store ratings for Loop.

Is Loop Legit?

Loop: Custom Charging & Screen is no longer available in the App Store. AppsHunter Legitimacy Score for Loop is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Help

I downloaded this app like a year ago and I was not using it cause I find it difficult to use so I deleted after a mont know after a year is saying that I owed you money and because of that I can’t not use my phone to buy anything every time I’m trying to buy something it says failed because you owed money to this app but I deleted a year ago and I pay everything plus I look trying to find out what did I owed you from and how much but my phone said nothing that I owed but if I have something to pay why you didn’t charge me before I just trying to figure it out what I have to do in order to remove this app from my background please help
Thank you for your time and help
Show more

HORRIBLE APP

This app is false advertising, it advertised free charging animations but you have to pay. I rated it 5 stars so everyone could see this pop up.

Response from developer

Dear User! Thank you so much for leaving your feedback. Loop: Custom Charging & Screen is in a free category because it offers an in-app purchase plan and can be installed for free, so users could try it out before making their decision about the purchase. It offers a three-day unlimited trial. According to App Store rules, apps that offer an in-app purchase model are sold in the free category. The information about the free trial is available under the Subscription section in the description of our application at App Store Preview page. Best regards, Loop Support Team

Cool savers

Just added to my iPhone so I don’t know the in and outs just yet but overall quality of the app seems tremendous. I leave another review in a week or two.

Response from developer

Dear Mwill19!!!!! Your review felt so soothing like the morning sun, For all your words we wish to thank you more than a tone. We forever will be grateful to you for all your kindness, Please accept our heart filled with thankfulness. ❤️ 💕 💝 Sincerely yours 🕊, Loop Support Team

No good

I was charged 20$ after hitting the free trial/5.99$ per week button.

Fun app but doesn’t have some advertised features

I love the different backgrounds iPhone but when it comes to Apple Watch I was disappointed that watch faces didn’t animate like when preview them and download. I was under the impression when I click “download animation “ that’s what I was getting.

Instead I get a photo…..

Response from developer

Dear Gamerdad4577! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team

Don’t just don’t buy it

It is so stupid nothing works and it is false advertising like you have to spend 5.99 each month for a stupid screen save like there good screen savers but not 5.99 good FOR EVERY MONTH IT IS TERRIBLE I MEAN COME ON IF YOU SEE ANY OTHER REPORTS SAYING THAT THIS IS A GOOD APP THAT IS A LIE

Response from developer

Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. But as we want to provide you with exclusive content only a lot of animations later do become available only with a paid subscription. Best regards, Loop Support Team

Don't get this app

In order to get any of the animations, you have to pay for a subscription either weekly, monthly, or yearly. It's so stupid how they need for your money in order to have a cool charging animation. The charging animations are all very cool but cost a lot of money. Do not get this app

Response from developer

Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations. All the best, Loop Support Team

Don’t work on Apple Watch

The watch motion screensaver does not work. it’s like putting a photograph on your watch. It does not move.

Response from developer

Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team

Bad app

It’s so bad

Don’t get it

It’s not as represented in the marketing materials. And they want $5 a week! Come on….

Response from developer

Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team

12

It doesn’t show up on my phone 12

Response from developer

Dear User! We're sorry to hear about your experience. Our technical team would like to solve this issue for you. Would you mind reaching us out via the support section support@playcharge.app in the app, with this exact message. Please, specify the IOS version of your iPhone. This way our technical team will be able to investigate what might have gone wrong in your particular case. Best regards, Loop Support Team

APP DOESN’T WORK AT ALL

Watch face advertised - not there when purchased.

Watch face doesn’t animate at all.

Charging animation - animated one time and then happens again and the image is distorted.

I would give 0 stars if I could. DO NOT BUY.

Waste of money!!!!

This is a complete waste of good money.

Poor

For the price your asking you’d think you’d have more to offer. The add showed Apple Watch items also. But nothing on the app. Very disappointed. Cyber8169

Response from developer

Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team

$4.99 a week…. For????

So this app is $20 a month for what? Wall paper on your phone? This is ridiculous.

Response from developer

Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations. All the best, Loop Support Team

False Advertising

DO NOT BUY THIS APP!!! Advertising clearly show these are applicable on Apple Watch, but upon getting the app, and paying the mandatory $5 a week to even access anything. It’s only for iPhone. The animations are not of quirky you would expect from paying nearly $24 of month. A rip off!

Response from developer

Dear User! Thank you for taking the time to let us know about your experience.We would like to know your feedback in detail. Kindly write to us at our email address support@playcharge.app so we could be able to discuss your bad experience and find a solution. Best regards, Loop Support Team

Why money just for an,action charge ing

5.99$ just for charging animation that’s not good deal it should be free

Response from developer

Dear User! Thank you for taking the time to write us feedback and for pointing out the issue that left you unsatisfied with our product. We provide a 3-day free trial period, the purpose of which is to let you enjoy the app's functionality and decide if it works for you. You can always try it without any risk. But as we want to provide you with exclusive content only a lot of animations later do become available only with a paid subscription. Please understand that there are many ongoing charges related to the development and maintenance of the app that prevents us from making it totally free. There are developers, designers and marketers who work on the app to deliver the best features for our users. Best regards, Loop Support Team

Awesome

I love this app!!!

Too Expensive

Would be better if I could just pay a one-time fee for the screen saver I want. $5.99/wk is entirely too much.

Response from developer

Dear User! We are very sorry to hear that you found our app expensive. We need to be able to delight our customers with a quality product. And our prices are a good reflection of the true costs of building our product. Meanwhile, we strive to offer competitive prices in all cases. Please, contact us at support@playcharge.app in case you have any additional feedback. We would love to help and learn more. Best regards, Loop Support Team

Too expensive

Cost per week is a joke.