Great UI
Response from developer
Dear LOOP customer, thank you for your wonderful feedback! We are thrilled to hear that you love the new LOOP app and find it both attractive and user-friendly. Your support truly means a lot to us. We also appreciate your suggestions regarding the LOOP logo and the NCBA Mobile Banking app. Customer insights like yours are invaluable in helping us enhance our platforms for a better experience. We will be sure to share your feedback with the relevant team for consideration. If there is anything else we can do to improve your experience, please do not hesitate to let us know. We appreciate your time and look forward to continuously enhancing our services for you. ^LL
I am very dissapointed, I forgot my PIN Number and the application is not allowing me to change it
Cant login
Response from developer
Hi Jesuskakak, thank you for reaching out. Please consider updating your LOOP app on App Store to access your account. In case of any challenges, please contact us on 0709 714 444 for further assistance. ^BM
Payment delays
Sign in
Response from developer
Hello user198643, we apologize for any inconvenience you have encountered while attempting to sign into the new version of the app. Kindly switch to mobile data and retry logging in. If the problem persists, kindly reach out to us on +254709714444 or social media platforms, we are on standby to offer additional support.
