Lovi User Reviews

Customer Experience

Positive experience26.4% of reviews
Neutral6.3% of reviews
Negative experience67.4% of reviews

~ Based on 288 written reviews from the US App Store.

What users say

Is Lovi Safe?

Lovi - AI Skin Care Scanner appears safe based on user ratings. AppsHunter Safety Score for Lovi is 92/100.

This assessment is based on 3,624 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
3.5% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 3,624 App Store ratings for Lovi.

Is Lovi Legit?

Lovi - AI Skin Care Scanner appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lovi is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why!!!

You get in and your sold more and more and more. Beware of sellers traps

My Shelf

It would be really nice if the routines would update with the items that get scanned into the My Shelf portion after buying the recommended products or with stuff you already have.

It could be nice to develop a community where people could donate the items that are not a match for them so others could buy at a discount.

How about linking up with a Mary Kay consultant (I am one) too!?
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Great info but glitchy

Love the info and the personalized reviews and scans but you have to restart the app every 1-2 minutes because it freezes.

Good results

I was skeptical at first. I had no real skin regime experience ever. I have had a lot acne growing up and just thought I was stuck with the skin I have. Lóvi changed all that. My pores are getting smaller. My red checks are getting smaller my skin feels smoother. Well worth the investment

Dúvida

Me parece que o app é para venda de produtos e não para organização da rotina com os produtos que já possuo. Ou isso ou não consegui configurar 🤷🏻‍♀️

Unable to cancel subscription recurring charges

I got the app canceled within the first week which was May 12. Noticed in June I got a charge for renewal called the credit card company to dispute because was unable to contact anyone at the app. The phone number on the app goes to a travel agency credit card company was able to dispute the charges. Now again in July, I’m getting reoccurring charges. Whatever you do do not get this app unless you wanna be charged every month despite canceling.
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Recommendation

I just joined and I like the recommendations so far but I noticed there’s nothing for my eyes and also no retinol
I wonder why

Misleading Ads!!

I came across one of their ads on one of my socials. The advertisement clearly shows Korean beauty products being used, and it was like a subscription type of service. Come to find out when I signed up is just an AI app that helps you pick products from Amazon. No wonder I only paid $28 for a year subscription.. Be careful on ads that are capitalizing on Korean beauty or whatever the latest TikTok trend is.
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Needs improvement

App is very glitchy and need a huge update. For starters the recommendations % ratings also take into consideration the price (which wasn't disclosed) I tried all the price setting and each time the items score would change. You're not able to make customization with the items you line into a routine. You can ask lovi but it's not very helpful. Hence app needing improvement on recommendation and customization. No real life support just scan items and figure it out. Haven't seen any change in my skin. Would feel more at ease if there was a dermatologist consulting on these products
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reccomendation

i think i’d be nice if you did a option where we show you the routine we’re currently using right now and maybe you give us input and tell us what’s not working or what is working so we can stick with it

Helpful

Just started using app a few days ago but I am totally impressed. It has given me recommendations based on issues I’ve been having with my skin. On day two of the product recommendations but so far is helping. Less redness from rosacea. So glad I stumbled across the app ad on TikTok!! A must try for anyone overwhelmed by the millions of skincare products on the market.
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Paid online

It’s not matching to the app that I paid. It keeps charging me

Great

Great

Skincare products

I’m 18 and I’ve always struggled with bad skin due to hormone imbalance and this app helps me discover products that are beneficial for my skin and even my dermatologist recommended these products for my skin. Trust me, this app is worth it for your skin

So informative

It’s helped me a lot with my skin care. Even gave me good advise on how to maintain it. Definitely worth the money.

Cyborg fvff do jh

Lovi helped me so much today all of my invisible pores are gone now all because of lovi every body shout out to lovi

Added supcription

Look easy to use saw how it promoted through multiple people on tiktok. Added their own hidden subscription. Definitely a fraud and scam do not trust.

Very good

I like this i feel huge difference in my dkin within few weeks

Money grab

The app said I have acne when I don’t have a single pimple on my face. Then recommended harsh acne products. No thanks. I want a refund.

Acne & hyperpigmentations

Amazing