Lowkey User Reviews

Customer Experience

Positive experience76.7% of reviews
Neutral0.0% of reviews
Negative experience23.3% of reviews

~ Based on 43 written reviews from the US App Store.

Is Lowkey Safe?

Lowkey - Smart Buzzer appears mostly safe based on user ratings. AppsHunter Safety Score for Lowkey is 80/100.

This assessment is based on 37 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.6% of ratings point to a safe experience
0.0% of ratings suggest some concerns
18.4% of ratings point to a risky experience

~ Based on 38 App Store ratings for Lowkey.

Is Lowkey Legit?

Lowkey - Smart Buzzer appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lowkey is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t use apple payments

Can’t easily get a refund since they don’t use apples built in payment system.

Poor customer service

When you get debited $200 CAD, they will never respond to you anymore, no matter how hard you try.

Doesn’t work. Wasted more than $100

Stupid app can’t debounce numbers correctly. It thinks “1” is “11” and “9237” is “9922” so none of the codes work and I miss my deliveries. So frustrating!

SCAM

Don’t us this app. They force you to sign up using a credit card, just to try their service (which I didn’t even get to), and then they will charge you for one year subscription ($200), without any notification. I’m trying to get my money back, but they don’t even respond. Please save yourself and use another competitor who don’t hate their customers.
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garbage

won't let me cancel my subscription. keep charging on my credit card

Low Key has been a game-changer for my condo living!

I’ve used it for over a year to buzz in guests and receive packages without any hassle. It’s also perfect for get-togethers, making entry management simple and efficient. I highly recommend it for anyone looking to streamline their condo or apartment living

This app bypasses Apple’s in-app subscription requirement

This application uses Stripe as an external billing subscription, and is not integrated with iOS.

This means that you can’t manage the subscription through your phone and have to visit external billing sites to update or cancel your subscription.

TOTAL SCAMMERS!

These lo-sers attempt to charge me $150 for an annual membership the day BEFORE my trial expires, and were unsuccessful thankfully. So I go into the app to cancel the trial, which I did. Two days later they charge me AGAIN! I will be contacting Chase and disputing these charges. Can’t stand companies like this. Let people decide if they want your useless membership or not, rather than forcing people into one and charging them without permission!!!!
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Using for my Business

I’ve used this app for probably about a year or so now for my business, and it’s been so incredibly handy to let in clients + also guest artists to the space, without having to worry about fobs, or security letting people in ‘out of hours’.

I’d recommend this in a heartbeat to others! Thank you so much LowKey :) :)
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Amazing App

I would like to express my gratitude to the creators of the "Lowkey" app, Ty and Alex, for their exceptional work in developing such a remarkable application. The convenience and peace of mind that this app offers are truly outstanding, and the level of customer service provided is simply unparalleled.
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Great App

I’ve been using Lowkey to control access to my parents condo. We have caregivers, friends and deliveries to their building. This app is amazing and has greatly assisted in being able to manage visitors and taken alot of load off my shoulders. We use some of the apps functions like daily access schedule and expecting a guest which I find very helpful. The support is very responsive and helpful too. I highly recommend this app.
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App Has Changed My Life!

The ability to open the door or provide codes for secure delivery when I won’t be in a place to answer the phone is amazing! An added plus is the great customer service, when I had to change a phone number they got back to me same day! If your thinking about it give it a try.

Stupid concept

Let’s pay a monthly fee to let someone in the gate when they can call me from the buzzer and I let them in for free with my current buzzer system.

Totally worth the money!

I always get a teensy bit anxious when I order food delivery, since I have to buzz in the driver with my phone and sometimes don’t have it within reach. It’s so nice being able to open Lowkey and tap a button when I order, then not have to worry about picking up the phone fast enough. 10/10, would recommend :)
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Best smart buzzer!

Love this app. Simple and intuitive!

Truly Exceptional

I'm reaching out to share my exceptional experience with the LOWKEY app. Since I started using it, the convenience it has brought into my life is noteworthy. The interface is user-friendly and navigating through the features is a breeze. What truly sets LOWKEY apart, though, is the excellent support from the founders.

Their responsiveness and eagerness to assist with any queries have been impressive. I've found that they are not only quick to resolve any issues but also proactive in ensuring a seamless user experience. This level of dedication to customer service is rare and deserves recognition.

I am thoroughly impressed with how LOWKEY has managed to combine a great product with outstanding customer support. It's clear that the team is committed to excellence and continuous improvement, and that's something I greatly appreciate.

I am confident that others looking for an app that delivers on its promises will find LOWKEY to be a top choice. I look forward to seeing how the app evolves and grows in the future, and I am excited to continue being a part of the LOWKEY user community.

Thank you for creating such a valuable tool and for your unwavering commitment to your users.

Regards,
Noah
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Exceptional product!

Really enjoy using Lowkey! Highly recommend to those that are looking to let people in remotely. Also really good for Airbnb hosts.

Best Product designed to solve a major issue

One of the best solutions I have came across. We run over 80 units in different buildings and this was a life savior! Amazing product

Good App Missing Apple Shortcut Support

Please add support to shortcut app ASAP

Great app

Love that this app exists! I moved into a new apartment and it’s been a huge upgrade for quality of life dealing with the outdated buzzer

Been super helpful for getting packages while at work which is a huge pain. Being able to share the buzzer calls with roommates and just basics like getting food delivery has been really nice to have

Super simple to set up and customer support is amazing, founders have been very responsive whenever I’ve had questions!
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