Yes
Response from developer
Thank you for your fantastic feedback! We're glad to hear you had a great experience with our driver. Your satisfaction means a lot to us. 😊
Good drive
Response from developer
It's wonderful to hear about your positive experience with our driver! Your kind words truly mean a lot to us. We appreciate you taking the time to share your feedback. Have a great day! 😊
P power
Thank you 🙏
Response from developer
We’re delighted to hear you’ve had such a wonderful experience with our driver! Your kind words about their friendliness and helpfulness truly mean a lot. Thank you for sharing your positive feedback! 🙏
A
Response from developer
It's wonderful to hear about your positive experience with Ahmad! His kindness and safe driving truly enhance the journey, making it more comfortable for passengers like you. We appreciate you taking the time to share your thoughts! 😊
Loyal T. Is awesome.
Response from developer
We appreciate your enthusiasm and are delighted to hear you're enjoying the service! Your support truly means a lot to us. 😊
its not good
Response from developer
Hello! It's disappointing to hear that you haven't received a response. We truly appreciate your feedback and want to ensure you that we are taking your experience seriously. To help us assist you more quickly, please try sending your inquiry via our WhatsApp or Instagram. We have additional staff on hand there who will do their best to resolve your issue promptly. Here are the links: Instagram: https://www.instagram.com/loyal_transportation/ WhatsApp: 12895011410 Facebook: https://web.facebook.com/LoyalTransportationspeedy?_rdc=1&_rdr Thank you for sharing your thoughts with us, and we hope for a better experience moving forward!
Best service
Response from developer
It's fantastic to see your loyalty and appreciation shining through! We're delighted that our service and drivers have consistently met your expectations over the years. Your high recommendation truly means a lot to us. Thank you for being a valued part of our community! 😊
Amazing driver
Response from developer
We're glad to hear you had such an outstanding experience with our driver! Your high praise truly makes our day. Thank you for sharing your feedback! 😊
Very polite and on time
Response from developer
Thank you for your kind words about our service! It's wonderful to hear that you enjoyed the ride and found it efficient. We truly appreciate you sharing your experience with us! 😊
Exceptional
Response from developer
Thank you for your kind words! It's wonderful to hear that your experience was so positive and that our driver made a meaningful connection. Your feedback truly brightens our day! 😊
W
Response from developer
We appreciate your feedback on our pricing and the positive vibe! Your insights regarding concerns about fairness are valuable, and we’re dedicated to ensuring a fair experience for everyone. Thank you for sharing your thoughts! 😊
App
Response from developer
Hi there! It's concerning to hear that the app hasn’t been working properly, especially with finding your location and selecting addresses from previous trips. We truly appreciate your loyalty and positive experiences with us. To help resolve this, please check your current position in another mapping app like Google Maps. If it's incorrect there, you may need to adjust your device's GPS settings. If everything looks fine on Google Maps but not in our app, please reach out to our support team at loyal.transportation.niagara@gmail.com. We look forward to helping you get back to enjoying our services!
Update app to show full pricing for trip
Response from developer
Thank you for your feedback regarding the app's pricing transparency. I understand that the additional surcharges at the end of the trip can lead to confusion between users and drivers. While the app's concept of fixed pricing is appealing, I apologize for any discrepancies you experienced. The fare may change due to specific situations, such as an additional stop or destination change. Please reach out to our support team at loyal.transportation.niagara@gmail.com with your trip details, and we will review the final fare for you. We appreciate your input and hope you continue to enjoy the app!
Very misleading
Response from developer
Thank you for your feedback regarding the pricing. We understand how important clear and transparent costs are for our users. The final fare can sometimes vary due to additional factors like extra stops or destination changes, which can lead to confusion. Please reach out to our support team at loyal.transportation.niagara@gmail.com with your trip details so we can review the final fare. Your experience matters to us, and we hope to provide a clearer journey next time!
Review
Response from developer
Hello! I understand your concern about the pricing discrepancies you've encountered, as it can be frustrating when the fare shown doesn't match the final amount. The fare is calculated automatically and may vary based on factors like demand, distance, and vehicle availability. If your final fare was higher than expected, it could be due to specific situations like an additional stop or a destination change. Please reach out to our support team at loyal.transportation.niagara@gmail.com with your trip details so we can review the fare. We appreciate your understanding and hope to improve your experience!
Cheaters
Boo
Response from developer
Thank you for your feedback. We noticed your rating is low, but your comment does not mention what went wrong. If something did not go as expected, please let us know so we can look into it. If the rating was accidental, you’re welcome to update it.
best driving app i’ve ever used
Response from developer
Hello! We appreciate your enthusiastic support and are delighted that our service stands out to you! Your recognition of our flat-rate pricing, quick response times, and accommodating drivers truly means a lot to us. Thank you for recommending this app and for highlighting the girls drive girls option—it’s wonderful to know it resonates with you! 🌟
Nice price does not work in the morning for work
Response from developer
Hey there! It's concerning to hear that the app isn't functioning well during the morning hours when you need it most. We understand how frustrating it can be for those with early shifts to not have reliable transportation options. Could you please provide additional details about the issue? For further assistance, please reach out to our support team at loyal.transportation.niagara@gmail.com. Your feedback is invaluable, and we hope to help you find a solution for your morning commutes!
Nice ride by a gentleman driver.
Response from developer
Thank you for your wonderful feedback about the gentleman driver and their coordination! We're delighted to hear that you had a pleasant ride experience. Your input means a lot to us! 😊
