LSF Maintenance

LSF Maintenance helps authorized staff and service contractors manage maintenance tickets and work orders for Lakeshore Sport & Fitness and participating organizations. An existing, approved organizational account is required. Installing the app does not create an account or grant access to company records. Your organization controls access, assigned locations, permissions and available sign-in methods. KEEP WORK MOVING Find and filter tickets, see color-coded priorities and assignments, and review requests, updates, photos and recorded work history. Filter work by assignments, shared priority or available club work. Separately allocated checklist tasks show their parent ticket and the selected work. Task progress and approvals follow your organization's permissions. Account-saved ticket filters help you return to the same view across devices; the responsibility view is remembered on this device. Ticket dates and times use Chicago time. UPDATE TICKETS IN THE FIELD Create tickets and add comments, photos or videos in the visible update field below the request. Camera captures go into your draft for review before posting. Use the fixed Updates action to reach the conversation. Change status, update assignments, complete checklists and handle approvals when your role permits. Status notes are optional; ticket activity remains recorded in history. Videos are prepared on the device before upload. Technicians and administrators can email the requester from a ticket, preview the recipients, attach documents and review sending and available delivery/open status in ticket history. Email opens are signals rather than proof that a person read the message. FIND EQUIPMENT AND PARTS Browse equipment records and parts, check location and stock information, and scan supported equipment labels to find the corresponding record. CHOOSE YOUR ALERTS Enable device notifications for ticket assignments and optionally ticket status changes. Device alert settings and account notification preferences are separate, so you can choose the alerts you receive. WORK IN ENGLISH OR SPANISH Switch the interface language in Profile. Ticket content is shown in the translations available from your organization's maintenance service. Sign in with your approved Microsoft Office 365 account, or use organization-enabled email/SMS codes when offered. An internet connection is required for the company workspace. Advanced administration remains in the organization's web workspace. For access or assistance, contact your organization's administrator or apple@unionpadelclub.com.