Very unhelpful support team
Response from developer
Thank you for taking the time to share your feedback. We're sorry to hear your support experience didn't meet your expectations. Our team is committed to providing respectful, helpful support while working within the options available for each situation. We appreciate you taking the time to share your experience.
used to be a pro-creator platform
Content exposure appears heavily weighted towards the same creators who are already established and most likely converting the most sales. It’s no secret that other platforms have higher commission rates, so I suppose this is a way to promote platform loyalty.
On the other hand, many smaller and mid-sized creators have been seeing declining reach despite their time consuming efforts. l
It would be encouraging to see discovery and visibility distributed in a way that benefits ALL creators.
At least show our posts to our actual followers’ home feeds again…
I have personally gone from being within the top 1% of creators just last year, to who knows what…because my content is drowning in a sea of an unfair algorithm built to earn the most money, keep large creators loyal and the big stores happy.
I’ve reached out only to receive the same automated response. I’ve attended the webinars advertised as a means to improve our visibility on the app, only to have the Q&A portion cut short with no one’s questions answered…
Response from developer
Hi there- We are consistently working to improve user experience. Our teams are available to connect with and discuss ways to grow your LTK and areas of opportunity to get you connected with LTK Brands - if you'd like you can reach them at info@liketoknow.it and they'd be more than happy to further assist to ensure you are set up for success! Thank you again for this feedback as it will help us improve LTK for everyone. Warm regards, LTK
Vie
Life Changing
Needs speed
Response from developer
Hello, Thank you for the feedback! We are always looking for ways to improve the LTK Creator app. We'll pass this along to our product teams.
