DAVE WAS SO RUDE TO ME.
This is the email I got from Dave.
I'm here to help. However I need to point out that in 4 emails, you said "hello", "please" and "thank you" exactly 0 times.
You didn't even care to state your intentions clearly and provide the account email, I had to ask twice!
And now you're demanding a refund after 3 weeks? Does this seem like normal respectful behaviour to you?
Because I have better things to do, I'll go ahead and refund you.
Best,
--
David
It charged me on 8/27 I asked for the refund on 9/8 through Amazon.
This is the Amazon automated email that clearly gives the order number.
Clearly states the the intentions of a RETURN AND REFUND
Clearly is NOT three weeks it’s 11 days.
Clearly says THANK YOU
I have removed my email and order number so that Apple will take the review.
Amazon Pay is sending this email on behalf of our mutual customer.
Hello Lucid Education Inc.,
I want to cancel or return items and request a refund for the corresponding Amazon Pay order:
*************
Please, send details about how I can proceed with this request to **********
Thank you
DAVE cant read thank you
Dave can’t link an order number to an order
Dave can’t do simple math 11 days is not 21
DAVE can’t understand the word return and refund.
DONT BE LIKE DAVE.
I'm here to help. However I need to point out that in 4 emails, you said "hello", "please" and "thank you" exactly 0 times.
You didn't even care to state your intentions clearly and provide the account email, I had to ask twice!
And now you're demanding a refund after 3 weeks? Does this seem like normal respectful behaviour to you?
Because I have better things to do, I'll go ahead and refund you.
Best,
--
David
It charged me on 8/27 I asked for the refund on 9/8 through Amazon.
This is the Amazon automated email that clearly gives the order number.
Clearly states the the intentions of a RETURN AND REFUND
Clearly is NOT three weeks it’s 11 days.
Clearly says THANK YOU
I have removed my email and order number so that Apple will take the review.
Amazon Pay is sending this email on behalf of our mutual customer.
Hello Lucid Education Inc.,
I want to cancel or return items and request a refund for the corresponding Amazon Pay order:
*************
Please, send details about how I can proceed with this request to **********
Thank you
DAVE cant read thank you
Dave can’t link an order number to an order
Dave can’t do simple math 11 days is not 21
DAVE can’t understand the word return and refund.
DONT BE LIKE DAVE.
Show more
Updated cardle not as good
I really like the daily cardle and have done it for a little while now. However, the new update has removed the ability to review the hand/ranges on the simulation. This was what I found most helpful as I could review the ranges of the hands at each set and see how other hands would play in the same position. Overall it helped me understand each scenario much better but unfortunately it is now unavailable during the cardle.
Show more
Cardle every day
I love playing the daily quiz for free. Sometimes the explanations are a bit over my head, but it gives me something to aim for
Best poker trainer I’ve ever used
The most intuitive interface of any poker trainer out there. The specific ranges for clubwpt gold are a nice touch as well. Highly recommend
Excellent
Very useful, love the features, use it everyday!
Good content but the app freezes a lot
The app keeps freezing up, especially during custom drills
Favorite poker training app
Hands down my favorite poker training app. Has helped me plug my leaks and get way better in a lot of different spots where I used to lose and not understand what was going on. The daily Cardle, a quick poker quiz that takes 2-3 minutes is my favorite part of this app. My poker game has improved immensely thanks to Lucid
Show more
Perfection
Best GTO app around! Excited to see the progress in my game for 2026
Great App
very user friendly. Interface is great and it’s easy to navigate. I love the daily cardles!
No Support with basic plan
Developers won’t take questions in basic plan
Response from developer
Hi there, we are happy to take questions and requests from all members, even those on our free plan! Please reach out to us directly at support@lucidpoker.com or join our Discord for free at discord.gg/lucid-poker. The Discord group is great for talking strategy and improving your game as well. Take care!
Meh
Feels clunky, uses AI “art”, most features locked behind premium subscription - which is an insane rip off, and the responses on Cardle didn’t seem very helpful. I had two responses in a row that were exactly the same too.
App won’t open
Had the app for about a week now and since the day I bought it all it’s doing is crashing on my phone. Sits there on the L screen for a min then crashes. I paid for the app n it doesn’t even work I feel scammed. Deleted and reinstalled multiple times and it still doesn’t work.
Incredible trainer
Lucid poker trainer is the best I’ve used. The graphics are amazing and the experience is fun while helping you learn efficiently. Highly recommend
Best Poker training App
This App is the best poker training app I’ve come across. It’s intuitive, very fast and loaded with great features. Much more fun than studying with a solver. Highly recommend!
Took my money and crashes - now fixed
I subscribed this morning, but the app won’t recognize my email or provide a way to reset my password. Just crashes instead. Help!
Update: developer contacted me and was able to provide me with a way to log on.
Update: developer contacted me and was able to provide me with a way to log on.
Response from developer
Hey Benjamin, I'm sorry to hear you're having issues with the app. If you purchased through the Apple App Store you should be able to click "Restore Purchases" on Lucid to log in. If you didn't purchase through the App Store or you're still having issues please contact us at support@lucidpoker.com and we will get this resolved for you ASAP.
Took my money and crashes
I subscribed this morning, but the app won’t recognize my email or provide a way to reset my password. Just crashes instead. Help!
Response from developer
Hey Benjamin, I'm sorry to hear you're having issues with the app. If you purchased through the Apple App Store you should be able to click "Restore Purchases" on Lucid to log in. If you didn't purchase through the App Store or you're still having issues please contact us at support@upswingpoker.com and we will get this resolved for you ASAP.
Best GTO Poker Mobile App
Functions really well on iPhone, and has access to the entire solver
More fun than other trainers
I love how fast Lucid is. Feels like it kicks my poker training into hyperdrive. When I have used other tools, it’s always been such a slog. This one makes it a lot more fun overall.
The daily Cardle quizzes from “Doug” are amazing too.
The daily Cardle quizzes from “Doug” are amazing too.
