Lucky Brand User Reviews

Customer Experience

Positive experience61.1% of reviews
Neutral11.1% of reviews
Negative experience27.8% of reviews

~ Based on 18 written reviews from the US App Store.

Is Lucky Brand Safe?

Lucky Brand: Denim & Apparel appears safe based on user ratings. AppsHunter Safety Score for Lucky Brand is 95/100.

This assessment is based on 952 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.2% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 952 App Store ratings for Lucky Brand.

Is Lucky Brand Legit?

Lucky Brand: Denim & Apparel appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Lucky Brand is 63/100.

Based on 63 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Apple Pay

This app needs to accept Apple Pay, and you should also be able to adjust quantities of a product in the shopping cart.

I Love Lucky - the app needs a little work

I am reviewing the App and not the brand. The app would not allow me to check out as a member and instead I had to check out as a guest. The App kept rejecting me stating there was a problem with adjusted taxes. I logged out several times and could not fix the problem.

Simple and easy

Simple and easy navigate. Love their online sales.

Terrible site

Terrible customer support

Lucky

I love everything about LB. The prices are incredibly low!

Cart changes

The app won’t let you adjust the quantity in the cart. Just some minor functionality things.

Address issue

Would not accept any address I put in. Went to the website and works just fine. App deleted.

Star Festival shorts

I ordered a pair of shorts, within a day there was a fed ex label processed. I kept waiting and waiting and fed ex said it still hadn’t shipped. I called Lucky several times about delay and they said the order shipped somewhere else and that it would soon ship. Kept waiting, kept calling and Lucky kept reassuring me I’d get it. Finally I have just reordered the shorts and will request a refund on the pair that never came!!!!!!! Ridiculously disappointed!!!
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Amazing!

Everything fits the way it should. Everything is absolutely amazing. The description is what the product is.

Love the app

The interface is super clean and easy to use. Love the checkout experience and lots of great deals on clothing. Will be using again

Lucky Me

Been wearing Lucky Jeans since the mid 90s and have never been disappointed. The app and the deals on the app make it easier and more affordable than ever!

Quality overload

I have purchased Lucky Brand jeans for years and would not wear another brand…. NEVER DISAPPOINTED IN THEIR QUALITY AND THEIR VARIETY OF DIFFERENT STYLES OF JEANS. ….
To me, they are above all other competitors BY FAR
💯💯💯💯💯💯💯💯💯

Returns

The start return option does not work properly to complete request and keeps asking you to delete you LB account.

New app

So happy to see the app, much easiest way to shop

Quality

I really like their Supima T-shirts. They wash well and are very soft. I own 4 now.

Great store!

Great store, great app!

Don’t bother downloading App, save your storage space!

Lucky offers you 15% off your first in app purchases. They fail to point out it will only work on full price items. Also, I have a Lucky Brand account & I am not able to view my past purchases on the App’s “account history” button..

Easy shopping & great jeans!

So happy Luckys got an app