Lugmety | لقمتي User Reviews

Customer Experience

Positive experience60.1% of reviews
Neutral5.6% of reviews
Negative experience34.3% of reviews

~ Based on 143 written reviews from the US App Store.

What users say

Is Lugmety | لقمتي Safe?

Lugmety | لقمتي appears mostly safe based on user ratings. AppsHunter Safety Score for Lugmety | لقمتي is 84/100.

This assessment is based on 7,481 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.6% of ratings point to a safe experience
2.4% of ratings suggest some concerns
18.0% of ratings point to a risky experience

~ Based on 7,481 App Store ratings for Lugmety | لقمتي.

Is Lugmety | لقمتي Legit?

Lugmety | لقمتي appears to be a legitimate app. AppsHunter Legitimacy Score for Lugmety | لقمتي is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Waw

💐🫶💐💋🤗

Exceptional Service

Never lets me down

Thank god other apps work!

I would probably starve to death if I have to solely depend on your app that keeps bugging out because of your unnecessary tweaking!
While you’re fixing it.. REMOVE the constant and annoying ‘turn on notifications’ pop up!
None of your business what notifications I turn on or off on MY phone!

Review

Amazing customer service and delivery but poor software and the app design overall

Customer Oriented Company

Lugmety is a first class App. and a first class company.. They are alert and aware with what’s going on with your order and they are readily available to take a positive action.. Amazing company and staff.. Great Job.

افضل تطبيق و خدمه و مطاعم

من افضل التطبيقات الي أتعامل معاها خدمه عملاء ممتازه جدا .. مستحيل العميل يتضايق و يزعل و لو حصل تقصير من المطعم حرفيا يراضوا العميل .. احتجت تعديل على الطلب تبغى شي زياده تقدر ما عمري ندمت على تعاملي معاهم عكس تطبيقات تانيه يبردوا القلب .. استمروا 🤍

Error

I have tried to order from this app. The error notifications kept popping up when l log on this app. Please fix the problem.

Best Delivery App

The best delivery app I have came across. Professional, respectful, and the app has great options.

The delivery is always on time, even before the estimate delivery time.

The best food delivery app.

My reason

You promised me to return back the payment of the first delivery but you didn’t do

The BEST service handsdown

What I love and appreciate about Lugmety is the exceptional customer service that can’t be compared to any other delivery app in the world and I’m not even exaggerating.

I’m writing this love letter to Lugmety after I used another app and had a horrible experience that only made me mad that I didn’t use Lugmety.

Worth every penny.

Thanks Lugmety
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too many updates

app is great but requires constant updates it’s annoying.

Not responsive

Not responsive

Honestly,

Great option for an expensive delivery which I don’t mind. Their customer service is on another level. The app has glitches and restaurants ratings are not sincere so don’t fall into that.

Great customer service

Very good and responsive customer service

Best food/delivery app in the Gulf!

I have downloaded and used most of the delivery/food apps in both jeddah, Riyadh and dubai - Lugmaty is by far the best. They have excellent drivers - the most professional and their service is beyond professional. There is someone to talk to and respond to when you have concerns or issues. They are the best app in town. I opt to only use them!
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Ahmad

By far the best delivery app in saudi

Poor updated layout

I used Lugmety when they only had a website, before the app. I love them. The new layout is super confusing, every time I attempt to order I cancel. The classification is all over the place.

The best

Honestly a great app with so many services, and the BEST customer support!

Yaser Alamodi

Best food app ever 🙏🏼..( worldwide )

Late for refund the canceled orders

Take long time to refund the canceled orders , other applications do the refund immediately

Other wise thanks for the call center team they are very supportive and active

Only the refund is the week point .