LuLaRoe - BLESS

Blank white screen on login

Auth token not valid

Touch ID not working

New registrations not showing up

App redirects to browser

New version available but not found

Login never works

App takes me to login on Safari

Blank screen after entering credentials

Bless doesn't work well in Chrome

Page size won't scale down

Never recognizes login info

Kicks user out after login

Have to go through login process again

Cannot log in

Cannot do refund on desktop site

Cannot log into app

Have to sign in every time

No option to save email

Login takes you to web app

Doesn't keep user logged in

Website not optimized for mobile

No way to search for customers

Scrolling for 10 minutes to find customer

Adding individual items is cumbersome

No way to discount an item

Cannot upload pictures again

Functionality to upload pictures gone

Total has been different each time

Not accepting payment

Cannot tally total amount of unpaid invoices

Cannot discount WS transfers

New customer info not showing up right away

Mistake of asking to register multiple times

Multiples show up later

Delete app and reinstall for new info

New customer sign up not seen on app

Have to use email and manually add

Customer list not refreshing

Reverting back to Android device

Editing order doesn't allow discount

Editing order doesn't allow shipping change

Closes out the app when editing order

New customers not syncing

New customers not showing up in app

Pulling up on computer but not app

Customer info is missing

Cannot find customers to invoice

Customer is there on website but not app

App not working correctly

Will not show new customers

Manually delete and re download app

Won't show them as registered

Crashing about every third time

New shipping toggle feature is buggy

Crashed when copying order

Cannot open updated version

Takes me to a page to go to App Store

Cannot open app from App Store

Cannot do a proper exchange

Refund then wait for refund

Customer not waiting

Fields for name on bank card absent

Federal law requires chip readers

Scammers filing chargebacks

Inventory not updating from Build to Bless

Request error when saving invoice

Loading icon when backing out of invoice

Won't let me send an invoice

Invoice is just 'loading'

Cannot do a refund on desktop site

Cannot log into the app

Cannot refund customer at all

Not accepting her payment

App is not optimized for mobile

No way to search for customers

Be ready to scroll for 10 minutes

Adding individual items is cumbersome

No way to discount an item

iPad and iPhone won't work

Submitted a case and nothing still

Just disappointed

New update is awful

Never recognizes my info

Kicks me out

Have to go through the process all over again

Super time consuming and irritating

They keep updating the app and every single time, they break it

It’s beyond annoying having to log in every time

Login now taking you to a web app is difficult and time consuming

It doesn't keep me logged in anymore

Have to type a long email user and password everytime

Please put the old login back!!

Website is not optimized for mobile

No way to search for customers

Be ready to scroll for 10 minutes

Adding individual items to their invoices is just as cumbersome

I also noticed there is no way to discount an item

iPad does not auto update apps

No way am I updating it until this HOT MESS is fixed!

Please make the notes section on the items work

Ability for us to add a pic

So customers can see their inventory pics

Keep my photos on the box app to save space

Love the app for my business

I would love to be able to browse folders or apps like box for uploading images

I can do this on the website desktop version for loading photos to the site

Would love this option for the app so customers can see their inventory pics

I now keep my photos on the box app to save space on my phone

Thanks for all the great updates!

Once the switch from Audrey to Bless App was materialized, it’s truly been a fantastic experience all around with the App!

As indicated earlier by several of the retailers, the App really needs to enable “editing” of Saved/Sent invoices

Cancelling and redoing seems to be unnecessary and unproductive

If it has to do with any backend complications, making this feature available for “Saved” but “Unsent” Invoices would be greatly appreciated

Something seems to be not working with Touch ID once I log out

New registrations don’t show up unless I log out and relogin or sometimes requiring uninstalling the app

Also, a PUSH NOTIFICATION IN-APP for NEW registrations would be awesome as lack thereof means- I need to constantly keep checking if the user has registered or not by using the process indicated in (3) above

It would also be great to have the following options against customer records:

(i) Style/Size(s) that the customer wears and with a “Favorites” option like a *

(ii) The customer’s FB name

Thank you for listening

Keep up the great work you already do!

Xoxo

Every time a new customer signs up, I have to reinstall the app

This app used to be ok, but now I can't use it at all

On my iPhone it redirects me to a browser, but that login never works, even though I am confident that I am using the correct password (it is saved in my phone and works in the typical web browser)

On my iPad I am told that a new app version is available and directed to the App Store, but there is not a new version available

Very frustrating all around!

Why have some of us had this problem for nearly two months?!

You would think that this would be a priority update

I use to love having bless at my fingertips

It was wonderful

Until recently when every time I want to bill or do something I have to log in

It’s a real pain

I wish I could just log in once a day

But now I save everything up for once a day

The photo part doesn’t work on my phone

And it’s way too hard to log into my iPad to see if it works there

So I do all website stuff on my laptop

The application takes me to log in on Safari and after I enter my credentials I get a blank screen

Every single time

Also, Bless doesn’t work well in Chrome (on my updates iPhone) either

I can log in and access the site but the size of the pages won’t scale down to where I can actually navigate it

So I guess it is a perfect fit

Bunch of crooks

Can’t even bother with their consultants current or ex to help them

Everyday I keep checking to see if there’s an update to fix this....and nothing

When I log in it never recognizes my info and then kicks me out and then when I click log in again it just logs me in

Then as soon as I get out of the app and need to get back in I have to go through the process all over again

Super time consuming and irritating

They keep updating the app and every single time, they break it

I can’t even log in now

I can’t do a refund on the desktop site, and I can’t log into the app

So now I can’t refund my customer at all

Please please please fix this ASAP!!!!!

I should not have to sign into the app every single time i open it

Whether it was 2 seconds 2 minutes or 2 hours!!!!

The app was fine before why keep making silly changes?!?!?!

It’s beyond annoying having to log in every time I open the app with the latest update

There isn’t even an option to save my email

I don’t like that at all

All other features that continue to be updated are very helpful

But the login now taking you to a web app is difficult and time consuming

We open the app on multiple devices multiple times throughout the day and this adds a step

Even on only my personal phone, it doesn't keep me logged in anymore so I have to type a long email user and password everytime I want to check something or make a sale

Please put the old login back!!

Thanks

I use Bless on 2 devices—iPhone and iPad

Today my iPhone automatically updated Bless and now it takes me to the website Build to invoice my customers

The website is not optimized for mobile and it’s a JOKE

No way to search for customers.....be ready to scroll for 10 minutes to get to that customer at the back of the alphabet

Adding individual items to their invoices is just as cumbersome

I also noticed there is no way to discount an item

Thankfully my iPad does not auto update apps and no way am I updating it until this HOT MESS is fixed!

Please make the notes section on the items work and ability for us to add a pic

So we and customer can see it

Love the app and the continuous efforts to update!

A few suggestions...

Can you add a button to “edit” an invoice so we don’t have to cancel and create a new one?

For instance, a customer decided to add leggings to their order...I could just “edit” and add the item then save and resend

Could we possibly adjust our inventory from the app?

This would be especially helpful with the new retailer sites coming out soon

If we could adjust our inventory and upload pictures from the app, then invoice directly with the correct picture...lifesaver!

When we first switched over to this app I waited until last second now I don’t think I could live without it

Thanks for always making our lives easier

❤️

I love the Bless app but I would love to see the purchaser’s name on the invoice after it’s been paid if we only registered them with their email address

Their address shows up on the paid invoice but only “guest” populates for the name

Please add an option to mark orders as shipped!!

This is the one big thing we miss since ditching Audrey!

LLR is a scam

LLR is a terrible pyramid scheme

It is super frustrating that we have to log in and out of Bless for a new customers registration to show up

Refreshing does not help

After my app updated this week, I can’t seem to upload pictures again for my inventory

I was loving that I was able to do that in the last week, but now the functionality is gone again

Please restore!!

I have email my customer 4 times for her invoice and each time the total has been different and it’s not accepting her payment

Is there a way to tally the total amount of unpaid “open” invoices?

Each pop up has a total but I would love to see a total balance of “open” invoices also

Thanks for your consideration

If I should send this info somewhere else, please let me know :)

THANKS!

Overall I LOVE this app

It really makes consultant life so much easier

Please consider adding the ability to discount WS transfers to other consultants

😊

Love all the new feature and updates to the app

The only issue I’m still noticing that’s been inconvenient is the new registration info

New customers are not showing up right away in the app

I’ve made the mistake of asking them to register multiple times only for it multiples to show up later on

Now I’ve learned to delete the app and reinstall for the new info to show up instead of waiting

Pain in the butt but it’s a workaround

Every time I have a new customer sign up the only way for me to see it on the app is to delete it and re download it

It’s pretty annoying

This app generally makes my business run smoothly and quickly

It accepts a variety of payments and show some basic reporting

As I use primarily an iPod to run all aspect of my business I would suggest the following (if they are there it is not a user easy way)

A. Allow for split payments from a customer

B. Allow for full control of inventory, adjustment function within this app

C. All reports from computer should be available here, I am phasing out my personal desktop....so everything in one place would be useful!

D. When WS to another consultant, it often shows as a sale to me when trying to ship, add a way to track WS purchases and payments

Both to my account and from my account

E. And create an option to link directly with multiple shipping agencies

I currently use Zensales, and would love it to be connected there

But many consultants use a variety of shipping apps, create a way to link directly

Overall the improvements are great, just keep them coming!

Love the app

URGENT! Cannot receive inventory

Please fix!!

- Can you please fix when an item is discounted to $0 it closes the order

It used to and something changed and now it doesn’t

- PLEASE allow us to edit an order and not just cancel and RE-create

It is so annoying when you have those demanding customers who constantly make changes or if I forget to add a discount or perk

- let us delete customers

- let us add partial payments in cash then send an invoice

(Helps when they have a credit)

- thank you so much!!

1.)Could you please add a button on $ page for easy access to WS prices??

One click to access all current ws prices and then maybe a second click for not current items like DDS or mommy &me!!!!

2.) can you add an “invoice sent” or resend option

Having that option without having to exit and check my gmail box would be awesome

3.) LOVE LOVE the ability to ws xfer now!!!

But is there anyway to add a function/option to see WHAT HAS BEEN TRANSFERRED TO US?!?!?

Moving from PayPal to Bless has been awesome, but having a screen where we can see what’s coming in, and from whom, without exiting and wading through emails would be amazing!!!

It gives me a request error once I try to save the invoice

Then it just does the loading icon when I back out and try to get back into the invoice

It won’t let me send an invoice, all it does is ‘load’

This Bless APP is a true BLESSING

Love how they are always working hard to make it better and better!

Thank you! Thank you!

Great job initially

Additionally we would really love the following features:

Thank you for adding ws invoicing between consultants

Please add the ability for us to edit the ws cost, as often we need to move items and discount below standard ws

1.Inventory management editing

As an independent business owner we should have full control and reconciliation ability

2. We need to be able to edit the invoice before we hit the send invoice

Customers do change their minds.(it may already have this function, but I couldn't figure it out)

Let us create an invoice, leave it, and come back to it, then send

3.To use the add a picture function, it would be helpful to be able to bulk upload by size and style

4. Exchanges need to be added in addition to refunds please

Thank you for all your hard work!

For the last week or two now if someone registers with me I can’t find them in Bless to invoice them

I have to use their email and manually add them

Is this an issue happening to everyone or just me lol?

App is not refreshing customer list for me when new customers register

I have to keep reverting back to my android device

When editing an order, it does not allow you to give a discount (i.e. LulaCash) or change the shipping... it closes out the app

Have to create a whole new invoice

Every since I updated this morning new customers that fill out my customer registration link are not showing up in the app to invoice, yet are pulling up on Bless on the computer

Customers are registering and when I go to invoice them from the app, I can’t find them

When I log-in via the website to invoice, the customer is there

The app is not working correctly again

It will not show new customers that have registered

I have to manually delete the app and re download it every single time to send a new invoice for a new custome

it won’t show them as registered when they in fact have

Is there another way to get around having to do this every time?

This new update is crashing about every third time I use it

That new shipping toggle feature is not a good idea

It makes an extra step and is buggy

This afternoon every time it was toggled (or untoggled) it crashed the app (when copying the order)

Please get rid of this feature ASAP

It’s not at all helpful

What would be helpful is when creating a pop-up, we can manually set the shipping and comments to apply to all orders

I want to start off saying I love the app I just wish there was a way to delete duplicate customer registrations

I have loved all the improvement that keep being made

-I would love an edit button vs cancel, I know it’s listen below from others as well

- Once invoice has been sent, resend as an option

I also saw this listed below

- Thank you for adding edit customer information

🙌🏼

When trying to open the app I’m told there is a new version, even after downloading the next version

Every time I try to open the app it takes me to a page that tells me to click the button to go to the App Store

I do that and I can’t open the app there either because it takes me back to the there’s a new version to get page

Beyond frustrated

Suggestion: I would love to be able to refund more than two items per day

Also edit an order without canceling and redoing entire order

Have a total on open orders would be great also

Y’all are killing it with amazing updates

Thanks for all your hard work!

1. CANNOT DO A PROPER EXCHANGE!

Your only option is to refund

Then wait a few days for the refund to go back on the card THEN have your customer buy something else

Customer isn’t waiting

2. NO SPLIT PAY ABILITY

“Cash” transactions for split pay SHOULD be emailed so customer can use card....but it won’t

3. FIELDS FOR NAME ON BANK CARD are absent and MUST be included for chargeback purposes

4. WE WANT APPLE PAY AS AN OPTION for a payment method

5. As required by federal law we need chip readers and don’t have them....scammers know this & are filing chargebacks left & right

FIX THIS APP

I also want images of our inventory to appear on the invoice

I will start by saying this app truly is wonderful

I have hardly any complaints, but the few things I have noticed have all been very eloquently addressed already

I fully support those who have already mentioned the following suggestions:

1) Changing the "send" button to "resend" after the invoice has been sent the first time

2) Invoice editing after it has been saved/sent!!

I hate having to cancel and start over when a customer changes her mind

3) Combining duplicate registrations AND purchase histories made by the same customer on duplicate accounts

4) Allow exchanges within one transaction, even if the item was not originally purchased through the new BLESS system

Maintain accurate inventory counts when processing these exchanges

And one more I haven't seen below yet:

Please allow us to sell and track gift certificates and shop credit!

Christmas is coming and the current set up forces us to engage in sloppy workarounds

Thanks for all your hard work!

We notice and appreciate your responsiveness and innovation 😊

Sometimes I get in a hurry and can’t remember if I have sent the invoice

After an invoice is sent, it would be great if the “send invoice” button could change to “resend invoice.”

This way we will Know we have already sent it and won’t accidentally send the invoice multiple times!

It is not updating my inventory from Build to Bless

It used to with in a short amount of time and it is now not updating to what build says

I love the app, but please give us the option to send an invoice after applying a partial cash payment!

If someone uses store credit or a gift certificate I need to be able to apply cash payment and then send an invoice for the remaining total

Currently all we can do is discount the item down and that hurts our sales totals averages!

It would be awesome if the app went ‘back’ automatically, to go on to the next customer to invoice

I can’t tell you how many times I’m not sure if I clicked on send invoice!

Great app so far!

Waiting to be able to delete duplicate customers

Is that one an option in the plans?

Love the new updates coming out!

I would like to see a couple new tweaks:

•when copying a cancelled order, I would like to be able to choose which pop-up the new invoice goes to

Now it just defaults to the one at the top of the list of open pop-ups

•after selecting "save" in a new invoice, I would like to be able to go back and edit that invoice without having to cancel it and copy just to be able to add a note to the invoice that was forgotten the first time

•after selecting send invoice, "ok" pops up

After we select "ok" I would like it to bounce back to that pop-ups list of invoices

Not just stay on that invoice

I find myself hitting send invoice twice to ensure it was sent... maybe it's just me?

🙄

deleting duplicate customer registrations

agree with wanting the sizes being in size order

maybe be able to delete cancelled invoices so that the multiples don't clutter the paid invoice section

Or divide it into three sections: Open, Paid, cancelled

I really enjoy the bless app compared to the old Audrey system

Now I wish there was a way to delete duplicate customer info

Some of my customers still think they need to fill it out every time they purchase or they input something incorrectly and then fill it out again

Can we please get sizes in order??

XXS

XS

S

M

L

XL

2XL

3XL

The order they’re in right now is NOT user friendly and frankly annoying to find

Makes check out take longer

Bring back Dark Mode

Ability to browse folders for photos

Editing of saved/sent invoices

Touch ID not working after logout

New registrations not showing up

Push notification for new registrations

Customer style/size preferences

Customer Facebook name

Ability to edit invoices

Adjust inventory from app

Upload pictures from app

Purchaser's name on paid invoice

Option to mark orders as shipped

Tally total unpaid invoices

Ability to discount WS transfers

Notes section on items

Add a pic to items

Split payments

Full control of inventory

All reports available on app

Track WS purchases/payments

Link directly with shipping agencies

Delete duplicate customer registrations

Delete cancelled invoices

Edit customer information

Refund more than two items per day

Total on open orders

Images of inventory on invoice

Sell and track gift certificates/shop credit

Allow exchanges within one transaction

Invoice resend option

See what has been transferred to us

Ability to edit WS cost

Bulk upload pictures by size and style

Add exchanges in addition to refunds

Manual add customer if not found

Use store credit or gift certificate for partial payment

Option to choose pop-up when copying cancelled order

Edit invoice without cancelling

Bounce back to invoice list after sending

Sizes in order (XXS, XS, S, M, L, XL, 2XL, 3XL)

Apple Pay as payment option

Chip readers

Add a button for WS prices

Invoice sent/resend option

Ability to delete customers

Add partial payments in cash

Fix discount to $0 closing order

Fix shipping toggle feature

Manually set shipping and comments for all orders

Delete duplicate customer registrations

Edit an order without cancelling

Add a way to track WS purchases and payments

Link directly with multiple shipping agencies

Ability to discount WS transfers to other consultants

Ability to discount below standard WS

Inventory management editing

Edit invoice before sending

Create an invoice, leave, come back, then send

Use add a picture function

Bulk upload by size and style

Exchanges need to be added

Sell and track gift certificates and shop credit

Change "send" button to "resend"

Invoice editing after saved/sent

Combine duplicate registrations and purchase histories

Maintain accurate inventory counts

Change "send invoice" button to "resend invoice"

Split payment invoice options

Apply partial cash payment and send invoice

App goes back automatically after sending invoice

Delete duplicate customers

Choose which pop-up new invoice goes to

Divide invoices into Open, Paid, Cancelled sections

Delete cancelled invoices

Sizes in size order

Add a way to delete duplicate customer info