Nice
Response from developer
I'm really sorry to hear you're having trouble with generating pictures when adding people, and that your previous attempts to reach support haven't been resolved. That's definitely not the experience we want for you! Please reach out to us directly at lume@catchmobiletech.com, and our team will prioritize getting this looked into and helping you out.
Ai
Horrible app
Response from developer
Hi, we're sorry to hear you had a disappointing experience. Lume includes weekly credits with your subscription — extra purchases are completely optional. As for image quality, Lume works best with clear, well-lit photos, and we’re always working to improve our AI results. You can manage the cancellation & refund process through the App Store. If you need support, please email us at lume@catchmobiletech.com.
Money grabbing pigs
Response from developer
Hello. Thanks for sharing your thoughts! We hear you, and we’d love to offer more free features — but due to the high costs of developing and running advanced AI tools, Lume currently requires a subscription. We truly appreciate you giving the app a try and hope to make it more accessible in the future.
Junk
Response from developer
Hello. You do not need to purchase extra coins unless you run out of your weekly 60 coins and want to unlock more content before they renew. You only need to buy coins if you want more content than what the weekly coins can unlock. We hope this clears up the confusion! We hear you and we'd love to offer more free features, but due to the costs of developing and running advanced AI tools, for now, Lume requires a subscription and coin system. We truly appreciate you checking out the app and hope to make it more accessible over time.
Ai tryout Generator
Response from developer
Hi. We are sorry for your negative experience. If you report the problem by contacting us via lume@catchmobiletech.com so that we can provide a better experience, our technical team will do their best to investigate and resolve the issue immediately.
One time use
Response from developer
Hello, thanks for using Lume! Currently, the app doesn’t allow replacing or deleting an existing AI profile, but you can absolutely create a new one using your new set of photos. Just follow the same steps you did before to upload as much as pictures you can— the app will treat it as a brand new profile creation.
Review
Response from developer
Hello. We understand your concern about the AI-generated styles not looking like you. Our AI Photo Generator feature is still in development, and we’re constantly working to improve its accuracy and results. Please make sure your app is updated to the latest version, as we regularly release improvements based on user feedback like yours. The styles are generated using AI, and sometimes they may not perfectly match your appearance—but we’re actively enhancing this feature to make it better and more personalized.
Too expensive and needs work
Response from developer
Thanks for sharing your thoughts! We hear you and we'd love to offer more features, but due to the costs of developing and running advanced AI tools, for now, Lume requires a subscription and a coin system. We truly appreciate you checking out the app and hope to make it more accessible over time.
Refund needed
Too slow
Ai app review
Response from developer
Hello, with an active Lume subscription, you get 60 coins every week no need to buy more unless you want extra content before they renew. But we agree; your real look is always the best! Thanks for the feedback 💫
Terrible appt
Stay away
Super Rip-Off
Response from developer
Hello. We're really sorry to hear about your experience. Please reach out to us at lume@catchmobiletech.com with more details so we can look into this and assist you better. 😊
Waste of Money
Response from developer
Hi! Thanks so much for your feedback and we're really sorry if the app felt confusing. You can reach our support team anytime via Profile > Settings > Get Support, and we’ll do our best to reply within 24 hours.
Way too expensive
Response from developer
Hello, Thanks for reaching out to us and for using Lume! With your Lume subscription, whether weekly or yearly, you receive 60 coins every week, and they renew automatically as long as your subscription is active. You don’t need to purchase extra coins unless you’ve used up your weekly 60 coins and want to unlock more content before they refresh.
Photos do not look like you at all
Response from developer
We’re really sorry to hear the photos didn’t meet your expectations. Our AI aims to create stylized images based on the input photos provided, but results can sometimes vary depending on lighting, angles, or image quality. We’re constantly improving the system to make the results more accurate and satisfying. In the meantime, if you'd like us to take a closer look or if there were any technical issues with your generation, feel free to share more details via lume@catchmobiletech.com.
Not worth it
Disappointed
Response from developer
Hi! Our AI is still learning and improving! For the best accuracy, try uploading bright, clear photos from different angles with minimal accessories. We truly appreciate your feedback!
