LumenIZE User Reviews

Customer Experience

Positive experience9.6% of reviews
Neutral4.1% of reviews
Negative experience86.3% of reviews

~ Based on 73 written reviews from the US App Store.

Is LumenIZE Safe?

LumenIZE does not appear safe based on available data. AppsHunter Safety Score for LumenIZE is 48/100.

This assessment is based on 40 user ratings, with an App Store average of 1.9/5.

Safety Analysis

15.0% of ratings point to a safe experience
7.5% of ratings suggest some concerns
77.5% of ratings point to a risky experience

~ Based on 40 App Store ratings for LumenIZE.

Is LumenIZE Legit?

LumenIZE appears legitimate, with a few gaps. AppsHunter Legitimacy Score for LumenIZE is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Timer doesn’t work anymore

I use to love this app and the light, the item would work like clock work, now it’s completely broken. The app not only deleted the entire schedule I created it also does not follow the new one I set. This needs to be fixed ASAP especially because this is the main reason for getting this product.

Terrible app

Purchased this because of the features listed on the box. Having dimmable and timed options on app sounded great. App pretty much lets you manually dim as needed which works just fine but timer seems to be an issue. There is a way to adjust custom schedule but theres no time listed anywhere on the app. Very confusing if it’s using your phones time or something else so I tested having it shut off at different intervals and it never did. I set a schedule for the next morning to turn on and it never did. I opened the app and my programmed schedule was off. What is the point of this app other than manual dimming?
Show more

Nothing but problems

When purchasing the UVB and LED lights the fact that I can make the percentages of light go up and down was why I bought it in the first place. The app is useless. I have tried multiple times to reprogram and it ends up leaving my bearded dragon with lights that go on and off consistently. The custom modes delete on their own and I’ve had to restart from scratch. I ended up putting both lights on a timer because the app is very spotty and whether it’s going to work or not. I believe it has potential but they really need to work on fixing the bugs in this app.
Show more

Absolute garbage

Cord switch is 6” from wall outlet to try and force you to use this garbage app. App does not work, impossible to program, and when nothing works…you get to crawl around on floor to try and turn off and on. Just freaking wonderful for someone with back issues. All just to force this junk on you whether you want it or not. My advice buy a replacement cord with switch for humans OR cut cord and install decent usable switch. (Cheap and simple to do) BEST OPTION BUY A LIGHT FIXTURE FROM SOMEONE ELSE AND USE ARCADIA BULBS.

Spoke with 3 women at reptile show. They all hate this app as they live where they do not have internet or cell service. So much for rural service. On behalf of those ladies…Thanks Arcadia for nothing except more expensive useless junk
Show more

Very disappointed

This app is extremely basic and lacking in every aspect. I’m using the iPhone 15 pro max and the app doesn’t even compensate for the front camera on the screen like it should. When I try and hit the back button at the top left it just doesn’t work so I have to close the app every time. I haven’t even seen yet if it will actually work after I took quite a bit of time to go through and set the time and brightness level. It’s also in military time and I don’t see a way to change that so that’s pretty annoying as well. I don’t have much hope for it at this point. Might end up returning all the LumenIZE fixtures and just get the normal lamps. After about two weeks of testing and adding my custom day/night cycle my custom mode is completely gone. I’m actually in disbelief Arcadia has an app this poorly ran/put together
Show more

App suddenly broken

It worked fine for the most part but one day it suddenly changed to turning on at 4am? And suddenly I can’t manually change anything not even the brightness levels or when it turns on and off?? I deleted and it got it back and everything it honestly isn’t just bad for my pet but for my own sleep I may have to look for something else of this isn’t fixed
Show more

Pointless

Absolutely pointless its meant to give you piece of mind but makes your worry more decides its own brightness even tho have times set awful app if yoi can even call one screen slide an app deleted ot used the light with out so payed extra for a dimmer for nothing cheers arcadia shows how much they give an f
Show more

Very disappointed

This app is extremely basic and lacking in every aspect. I’m using the iPhone 15 pro max and the app doesn’t even compensate for the front camera on the screen like it should. When I try and hit the back button at the top left it just doesn’t work so I have to close the app every time. I haven’t even seen yet if it will actually work after I took quite a bit of time to go through and set the time and brightness level. It’s also in military time and I don’t see a way to change that so that’s pretty annoying as well. I don’t have much hope for it at this point. Might end up returning all the LumenIZE fixtures and just get the normal lamps.
Show more

Poor connection

Bought the 46inch lumenize for a big enclosure I recently built. The app only connects if you’re close to it, and when your phone is not connected to the app it will not turn on the lights for you. What a waste of money, stick to zoo med brand at least you can just plug it into a timer outlet and have it set to on and off automatically. Cheap bs.
Show more

Dreadfull App

Looking at the other reviews from a yea ago not much have improved. App does not seem to be compatible with new phones as not all options are visible and available… Also even tho I set a customer schedule light comes up at 100% , also it randomly turns itself on ie6pm or 7pm waking up my lizard. Arcadia lamp / light is ok however app interface poor. Will be deleting the app and managing through smart socket , much more reliable
Show more

Absolute garbage

Cord switch is 6” from wall outlet to try and force you to use this garbage app. App does not work, impossible to program, and when nothing works…you get to crawl around on floor to try and turn off and on. Just freaking wonderful for someone with back issues. All just to force this junk on you whether you want it or not. My advice buy a replacement cord with switch for humans OR cut cord and install decent usable switch. (Cheap and simple to do) BEST OPTION BUY A LIGHT FIXTURE FROM SOMEONE ELSE AND USE ARCADIA BULBS.
Show more

Works

Needs some serious improvement. You should be able to label each light to the reptile or pet that it is being used on. I have multiple lizards and lights and it is a pain in the but to figure out what light is on what enclosure with out messing with the intensity of the light. With that said I’m sure that is not good on the health of the animal. Lights work good and app works but definitely could use improvement.
Show more

Please fix this!

Arcadia has such a good reputation in reptile lighting that you would think this app would be more user friendly and less glitchy. I am trying to adjust one of my three LumenIZE fixtures but it either won’t pick it up on Bluetooth scan or it does but when I click on it the time slots and sliders disappear 2 seconds later. The last app update was a year ago?! Come on Arcadia! Do better!
Show more

Works as needed, could use improvements

I purchased my 48” 80w LumenIZE in Nov 2025, using app version 1.8 for reference. I bought this to light a small reptile room, which has no windows so wanted to be able to simulate a natural day/night cycle - so the main feature that brought me to this product was the dawn/dusk feature. I’ve been using for about a week.

Not sure if things have improved since some of the bad reviews a year ago, but the light and app work fine for me. Make sure you read the instructions. The Bluetooth only works within a few feet of the light, so you need to enter all of your settings while near the light, and once you walk away it disconnects but keeps the settings going. Also need to stay on top of replacing the battery regularly in the lamp so it holds the program.

You do NOT need to enter settings for every hour or half hour time as some complained. You only need 4 time and power entries for the light to work as a sunrise and sunset unit. You can enter more if you want but not necessary. Again, read the instructions and the example they give.

The major improvement I would like to see is to have the twilight dawn/dusk hour or so to be in a more natural red/orange color. The unit keeps the same white light and just dims it down to 0% which just doesn’t give that true sunset (or sunrise) feel.

I also don’t understand the two included programs - they don’t seem particularly natural or useful. Adding in programs that track the natural light cycle in a temperate zone and a tropical zone would be more useful. The programs should also provide power that follows a bell curve to match natural daylight rather than ramping up or down in a linear way. I realize that you could do this by creating a custom program, but given the technology today I would thing that a few more features added to the app for ease of applying natural light cycles and color temperatures wouldn’t be that difficult.

But overall I would recommend this product as-is, with the hope of future improvements. If Arcadia doesn’t do it, I’m sure someone else will.
Show more

App is buggy

Light is good but the app won’t even let me select my light

Great light, Garbage app

The light itself is great. I love it! But the app is worthless. Pure garbage. Tabs that should open will not open when tapped. It’s not user friendly at all.

No connection?

This app can’t detect the LED Arcadia jungle dawn bar. Forget the controls being glitchy, I can’t even find the lights

Fix your broken app

Make an app that actually works well. The lights randomly come on even though my schedule is set correctly.

Disappointed

To add to what everyone says, the app also likes to turn lights on whenever it pleases or disregard turn off time. Save your money and just get some regular smart switches!

Intensity of light won’t change in auto mode

I just got this light and installed the app. If I change it to auto I can’t change the intensity of the light for each time of the day. It just does what it is programmed to do.