Lumo CX

Lumo is an AI-powered customer messaging platform that helps businesses build stronger customer relationships through conversations, automation, and customer insights. The Lumo mobile app brings your customer conversations wherever you go. Stay on top of your inbox, respond quickly to customers, and access important customer context from your phone. KEY FEATURES • Unified Inbox on the Go View and reply to customer conversations across your connected business messaging accounts from a single app. • Rich Messaging Send text messages, images, and saved message templates directly to customers. • Customer Profiles View customer information, manage tags and notes, and access data synced from connected services. • Multi-Account Management Switch between multiple workspaces and connected messaging accounts with ease. • Push Notifications Receive real-time notifications when customers send messages so you never miss an important conversation. • Connected to the Lumo Platform The mobile app works alongside the Lumo web platform, where teams can create campaigns, manage automation workflows, generate AI-assisted content, and analyze performance. Whether you're at your desk or on the move, Lumo helps you stay connected with your customers and respond faster when it matters most.