Lumus User Reviews

Lumus: Tarot & Psychic Reading
Lumus: Tarot & Psychic Reading
Codeyeti Software Solutions Private Limited

Customer Experience

Positive experience52.0% of reviews
Neutral1.5% of reviews
Negative experience46.5% of reviews

~ Based on 523 written reviews from the US App Store.

What users say

Is Lumus Safe?

Lumus: Tarot & Psychic Reading appears safe based on user ratings. AppsHunter Safety Score for Lumus is 94/100.

This assessment is based on 4,736 user ratings, with an App Store average of 4.7/5.

Safety Analysis

91.6% of ratings point to a safe experience
1.0% of ratings suggest some concerns
7.4% of ratings point to a risky experience

~ Based on 4,736 App Store ratings for Lumus.

Is Lumus Legit?

Lumus: Tarot & Psychic Reading appears to be a legitimate app. AppsHunter Legitimacy Score for Lumus is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Absolute Scam – Stole My Money Overnight!

Do not waste your money on this app! I loaded $10 onto my account, and while it initially showed a $20 balance, I logged back in the next morning to find my balance slashed to $2 before I was ever able to use it or speak to anyone.
Money was taken straight out of my account without me receiving a single service or reading. Worse, there is no way to reach customer support or get help within the app. This feels like an absolute scam. I am disputing the charges directly with my bank and reporting this app to store support. Save your money and stay far away from Lumus!
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Response from developer

We're sorry to hear about your experience. We understand how concerning it can be to see your balance reduced without receiving a consultation and to have difficulty reaching customer support. Please share your registered details with us at Support@lumusapp.com and mention the keyword "Review812-BalanceConcern". Our team will review your account balance, transaction history, and support concerns and assist you further.

Scam!

I put £10 credit on and it gave me £10 credit cash back so I had £20 credit. I messaged a psychic with questions, she took so long to answer all my credit drained. Money making scam. Avoid!!!

Response from developer

Hi, we’re really sorry that your experience left you feeling this way. if any conversation felt repetitive or didn’t address your questions properly, that’s not the experience we want for you. Please share your registered number and details of the chat with us at Support@lumusapp.com and we’ll review the session for you and help clarify things.

Zu KI-lastig

Hab’s ausprobiert und auch Geld raufgeladen.. reine Verschwendung! Es kamen nachrichten und Analysen obwohl ich noch nicht meine Frage gestellt habe. Bei meine zwei Fragen wurde nur auf eine eingegangen und das mit einem offensichtlichen KI Text.. auch die sprachnachrichten klingen rein automatisiert.. die App hat für mich nichts authentisches… da kauf ich mir lieber selber Tarotkarten und probiers selber!
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Response from developer

We're sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the consultation, message quality, and overall authenticity of the experience. We'd like the opportunity to review your case thoroughly. Please share your registered details with us at Support@lumusapp.com and mention the keyword "Review812-ConsultationConcern". Our team will investigate your concerns and assist you further.

Very bad experience

This app is run by AI, it’s hard to find which ones are real psychic and which are AI psyhic, they have mixed it up so that people keep wasting their money, in 10 minutes recharge you will find three generic lines written by AI. You come after three months the response remains the same.

Response from developer

We're sorry to hear that you feel this way. We take concerns about consultation quality and authenticity seriously and are committed to reviewing such feedback. If you believe your consultation did not meet your expectations, please share your registered details with us at Support@lumusapp.com and mention the keyword "Review812-ConsultationConcern". Our team will investigate your session thoroughly and assist you further.

Would not recommend

This app feels predatory and unsafe. The pricing is unclear, and it repeatedly charged my card through automatic top‑ups I did not consent to, even after I said I could not afford more charges. The chat system keeps sessions open so you continue getting billed, and screenshots are blocked, making it impossible to document what you’re paying for. Support initially offered only a tiny refund, and it took multiple messages before they acknowledged the issue. The overall experience felt manipulative, stressful, and financially exploitative. I do not recommend this app to anyone.
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Response from developer

We’re sorry to hear about your experience. If you have concerns regarding automatic top-ups, unexpected charges, billing during your consultation, or the resolution provided by our support team, please share the details with us at Support@lumusapp.com and mention the keyword “Review812-BillingAndSupportConcern” so our team can quickly identify your case and look into it on priority.

Scam

My mum was ill and sent to hospital. I asked about this this app said mum will recover and come home. But next day my died. Don’t believe this app. It’s taking 24 hours. It means it ai generated.

False info on ad

Ad says first chat is free. When clicked on, it says to recharge.
Misleading advertising

Response from developer

We’re sorry to hear about your experience. If you have concerns regarding the introductory offer or feel the promotional information was unclear, please share your concern with us at Support@lumusapp.com and mention the keyword “Review812-PromotionConcern” so our team can quickly identify your case and look into it on priority.

Great

Shannon was great I thought she connected when me really well and I got a lot out of it

Disappointed 🥵

I have spent a lot of money on this app, but my wallet balance keeps going to zero because it keeps asking me to recharge. It’s very disappointing and feels like I’m spending money without getting real value. The app should be more transparent about charges and wallet deductions. I cannot recommend this app based on my experience.
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Response from developer

We’re sorry to hear about your experience. If you felt your wallet balance was depleted too quickly due to repeated recharge prompts and the consultation did not provide the value you expected, please share your registered details and relevant transaction information with us at Support@lumusapp.com and mention the keyword “Review812-WalletChargesAndValueConcern” so our team can quickly identify your case and look into it on priority.

Reading

Very good

AI slop

The “psychic” that read me sent me AI audio messages. These readers are AI bots and and this app is a total scam.

DONT BUY INTO THIS

its fake ! All lies! Legit fake as can be !

Thank you

She was on point. Reading made me feel emotional.

DO NOT USE

Cringed psychics that charge you for your money without your permission..

Amazing

1010

Naomi is truly amazing

Im so grateful and received so much support from Naomi

AI. Bot

I used the promo for a free reading to see if I want to continue to use them but it was an AI bot. This is all AI

10/10 don’t recommend

Even with having my birth chart not one of the responses she gave me aligned in anyway with me. Don’t waist your time or money

Fake

Nothing I was told was true I was asked questions and then she used what I said and twisted it into something that wasn’t true and basically said the same thing I told her but in her own words and her voice clips are AI all the Psychic people are AI pictures this whole app is a scam and I tried getting my refund and got no reply from customer service DO NOT RECOMMEND AT ALL!!!! and I’m sure there are a bunch of fake reviews saying it worked cause there’s no way unless you’re that gullible
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Honest

The reason I return to Shannon is because she is in touch with her energy and will be honest with you. She won’t try to just make you feel good and tell you what you want to hear and she doesn’t chastise you for poor decisions either. If I had more money I’d be chatting with her 24/7