Drain battery like crazy
Aside from the numerous issues with the Luna band and the lack of all the promised features, the app is now causing excessive battery drain on my phone. Use the app for 1 minute and it will drain my iPhone 17 pro battery by 2%. I have to turn off background app refresh and make sure to close out the stop completely after I go in the app to view my stats.
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HHorache
Not ready yet
I’ve used the band for 6 weeks and have been totally frustrated. The software isn’t ready at all and many data aren’t believable. No updates for fixes in weeks and consequently I feel I’ve made a huge mistake buying this band. It looks nice but that’s it. Great potential but wasted effort.
Ffernywombat
Hate the new app
Really disappointed with the new updated app
SSahargg1361
Do not buy!!!
I used to tolerate the ring before the app update. Looking away at the lack of accuracy. But now with the new app it is pointless. Impossible to understand, impossible to read the data is Extremely confuse. My ring disconnect often.
But my mayor concerns are:
1. This morning my ring disconnect and trying to re-linking it. I click the option of “find my ring” and showed that my last location was “New Delhi” mind you I live in Texas. So why is my data showing in India? Hardly concern.
2. My period tracking, the whole reason i bought this ring was to track my period base in the basal temperature as they promise in the website. But I came to realize after going through a misscariage that they don’t use the basal temperature to measure my periods and ovulation period. Rather they predict this data based on the data you feed the app.
How do I know this? Because I noticed the predictions completely off so I asked the app IA and told me this. Which makes sense because according to the app my period last 50 days!!!!
How this app has 4 starts? No clue!
But my mayor concerns are:
1. This morning my ring disconnect and trying to re-linking it. I click the option of “find my ring” and showed that my last location was “New Delhi” mind you I live in Texas. So why is my data showing in India? Hardly concern.
2. My period tracking, the whole reason i bought this ring was to track my period base in the basal temperature as they promise in the website. But I came to realize after going through a misscariage that they don’t use the basal temperature to measure my periods and ovulation period. Rather they predict this data based on the data you feed the app.
How do I know this? Because I noticed the predictions completely off so I asked the app IA and told me this. Which makes sense because according to the app my period last 50 days!!!!
How this app has 4 starts? No clue!
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CCamilaMR1992
Response from developer
Hi, we’re really sorry for this experience, especially with the app changes, connection issues, and concerns around period tracking and the incorrect location shown for your ring. We understand how frustrating and concerning this can be. Please email us at support@lunazone.com with the details, and we’ll look into these concerns and work to resolve them for you.
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