Enjoying Luna band
I have had the band now for a week and a day. I wear it most places, but not for vigorous activities….it’s a little fragile, I think. It certainly is not waterproof. However, after a week and a day, it is at 41% battery! I find that extraordinary! Also, it picks up my sleep, my naps and all my walks. I have small wrists and it looks attractive on me.
I believe it is a work in progress, but find it very informative. I am still learning the app, but I find it interesting and mostly accurate as I compare it to my other trackers.
Looking forward to continuing good things from this band.
I believe it is a work in progress, but find it very informative. I am still learning the app, but I find it interesting and mostly accurate as I compare it to my other trackers.
Looking forward to continuing good things from this band.
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absolutely terrible.
ring was bad & inconsistent before but the new app just makes it pointless. not intuitive at all. no home page that breaks down sleep times vitals cycle and steps. bounce around all over and have to read everything in a circle which makes zero sense. why would i want to have to count dots on a circle to see when i ovulate? whose idea was that? a man’s? bring back a basic calendar and a functional app our eyes can actually read. literally doesn’t even tell you what time you fell asleep. i don’t have a clue of how i slept anymore either. they’re trying to do something different w their squares and circles but created an entirely new language our brains can’t compute. surely i can’t be the only one extremely dissatisfied w this switch. no idea how stressed i am ever or how well i’ve slept. it would take me weeks to sit on the app nonstop to even have a clue what was happening but app is now missing basic measurements … which i thought was the whole point.
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Response from developer
Hi, I’m really sorry for how frustrating this experience has been, especially after waiting for updates and still not seeing reliable sleep and step tracking. I completely understand why that would make the data feel pointless. I’d like to personally review your case and help resolve this properly. Please email me at vinayak.suneja@lunazone.com so I can look into this for you. Vinayak, Product Experience Manager, Luna.
New update is slow
Like not even loading properly, wasted of money
Response from developer
Hi there, sorry it's been slow/freezing. We've pushed a couple of updates since (v2.0.1, v2.0.2) with stability and performance fixes, and we're still working on enhancing user experience. If the issue persists, please support@lunazone.com with your device details and we would like to sort it for you.
Support
Outstanding support
Luna ring never works
Ring stopped working and then after updating everything the app crashes









