Lunch Actually User Reviews

Top reviews

Be Warned! Where is the integrity of running a business? Do not waste your money & time.

Staffs there does not have the expertise in this area nor any knowledges on the dating industry. There isn’t any professionalism as well. They do not do people-to-people follow-up only via an email Q&A or client personally dropped a message in the app. Negative feedback they don’t bother to respond. As for the match, they are all bullocks. I’ve received so many bad reviews on LA from the matches arranged for me too—all complaints about LA way of handling their clients. The matches they’ve arranged does not seem to comply to clients requirements, needs & characters/personality. No compatibility match at all from LA hence utmost disappointment. If you sign up for the basic package (mind you it cost $3k +), they will not put you in priority nor effort unless you are a platinum/gold clients which cost close to $10k. So guys, be warned. My money seems to be like a donation already to them. Heart ache, untrustworthy & so much disappointment!!!
Show more

Scam app by scam agency

Do not download or sign up

This app is a scam , the company is a scam run by founder Violet , accomplice Andrea Tan,

They take your money the set up fake dates with made up profiles for you In the app and brig you along for the ride

Just google Lunch actually scam & you’ll see.

Also all victims of this scam are encouraged to report to the Singapore authorities , please report to hold them accountable
Show more

Don’t sign up for lunch actually - you have been warned

Initially will try to sweet talk you to try out their service. Be positive that they can get for you

Then after getting your criteria will try to go and “generate” a list for you and said have “MANY” matches for you based on your basic matches. If you want to your matches will need to pay

Try to make you upgrade to the max which is what I did. A BIG MISTAKE

After told her my criteria the first match is wrong. +1 years old older than my requirement. Then start telling me my requirements cannot find any (initially said have a lot? What happened?) After they realized they cannot force me change my requirements, they delay until i totally lose my will to fight with them. I am not even sure if I can get back my refund after more than 1 year.

I am confident I am neglected after I paid my money so have to say they are very very very unethical.

Just an update I am married on Jan 2025. I received a follow-up on 17 April 2025 saying they still trying to find match for me. To be honest, lunch actually is a joke. Just please don’t give them your hard earn money. Don’t believe me please go ahead and try their excellent service. I had 6 matches out of which only two are ok. I paid for 10 matches based on trust that they will help because they have “lots” of matches so paying 10 matches are good. Yeah 2 matches since 2022 till now 2025. I asked for refund of my money. Guess what? They said because is so long thus they cannot REFUND me. I am a pig getting slaughtered by them. You all have been warned.
Show more

FRAUD

They are fully fraud! Not a thrustable platform, liers, do not pay attention your needs, selling their product w/o giving full information, app not working, they do not respond, sales person, consultant, customer service is fully useless! DO NOT USE APP! They are fraud! Complained to authorities already!
Show more

Can’t even get past OTP

Tried several times but app kept saying error even though I entered the OTP. Got fed up and uninstalled it.

If you’re downloading this app, stop. Don’t waste your money.

I just saw ads of lunch actually on my ig and got reminded that I have to give them a 1 star review.
And save others from wasting money on this lousy dating agency.
I was a client in Apr 2023.
First and foremost, the way they price their package is a scam.
They have a highest tier package without consultation (cost $3999 or $4999 if I remember correctly) that is called “unlimited matches”.
They claim to have a very big clientele base and that they will be able to find someone suitable for you.
BUT, they only start matching me with someone in after 2 months, claiming that they need to filter the matches and need time. Nvm that’s fine.

You need to take note that they match you with only one person a month. So it’s not unlimited per se.
They use this word to entice you to get the highest tier package instead of the other tier packages.
If my memory serves me, the next tier is 5 matches for a year followed by 3 matches.
And the price point is a couple of hundreds lower than the “unlimited” package.
So i started the package in April, and after the 4-5 matches i mentioned above, it was October.
After October, the experience I had was so damn bad.
1. I had to ask for matches instead of them proactively sending me matches to select from. (I have screenshots of all these happening.)
So the service expected from paying a premium for this service is definitely not up to par. As per what they claim that they can provide.
2. I paid money for them to match me with someone according to my expectations, and the matches they matched me with was ridiculous.
2.1 - they matched me with someone who told me she does not want someone who is too tall, im 177 for that matter. And i was like, if the female party is looking for a 170cm and below guy, why did u match me with her?
2.2 - they also matched me with someone who was purely looking for a Christian guy. I’m definitely not a Christian as stated on my profile. But they still matched me with her.

There might be some people who managed to find someone good and got tgt/married etc.
But im pretty sure the success rate is much lower as compared to what they claim they can do for you.

They will ask you to go down to the agency to do a profiling test. AND they will sales talk you on the spot to sign the package.
If you read the reviews, those that says that their service is good are profiles that looks pretty fake.
Those that gave them 1 star are legit profiles like mine with screenshots.
And if u read the reviews carefully, the reviews are praising date coach Rene (which I agree is good) but not the service provided by LA.
Something you should be aware of if you read it till this point.
If you have money to burn, then i guess you can try this service. If not I would say not to waste money on this scammy dating agency.

*Go to google review for screenshots that i posted.
Show more

Dating scam

Had a traumatising experience. Wasted 10k HKD with the result of termination of my account, without giving me any matches that matched my requirements. In Korea, if something like this happened for dating consulting firm, they will apologise and refund full price. I don't want this experience for others!
Show more

Unresponsive in the App

Supposed to have a scheduled lunch appt last month, but requested to reschedule 4 days prior to the appt date via the Chat in App, but was not responsive. Follow-up with calls (no one answer the calls during working hrs), then follow up via the sms which I recd from about the appt schedule then a day before just gotten reply. And I was told that to request rescheduling via Chat in App or call directly will be more efficient (well I did but my requests were not attended).
Then, on 2/Apr, I got contacted by the Consultant via Chat in the App, asked about which dates will be available for rescheduling, I provided 3 dates on 2/Apr unfortunately I don’t not receive any acknowledgment from the Consultant about my proposed dates till today.
I personally feel that it could give a bad impression to the match, or others whom also have same experience like me, are disappointed as we believed LA could be a trusted platform.
Show more

LA Peerage service review

The curation process is flawed and the matches I have gotten are not truly genuinely looking for a partner, they range from just looking for experience / meal or looking for an arrangement

Disappointed experience

Didn’t provide you a right candidate, very disappointing experience, suggest don’t waste money and time

Only in Singapore?

Didn’t realize needed to be in Singapore to use. Why is this even available to others if it’s so limiting?

Response from developer

Dear OrgandBlkMan, Lunch Actually is actually available in six countries—Singapore, Malaysia, Hong Kong, Indonesia, Thailand, and Taiwan. If you're located in one of these regions, we'd love to help you on your dating journey! Let us know where you're based, and we’ll be happy to share more details on how we can assist you.

Simple UI

Love the UI so it's easy for me to use this app. Can chat my date 1 hour before the date also. Interesting

Tired with whatsapp group

Man, I'm so tired with group flooded my whatsapp. Thank god I don't need to create another group with my matchmakers. I can communicate easily with them through this app

A lovely date after years

Thank you Lunch Actually, finally I had a great date. We had fun conversation and he's very funny too. And without us realize, we just talked for 4 hours. Oh my my. Good news is we'll meet again this week yeay!

Kinda surprise me

Well, I download this app to find match. Turns out it's very different from dating app out there, in a good way! They'll ask you few questions to verify your profile

Not like traditional app

I think it's a safer option for singles who want to find love as it requires verification

Good matchmakers

The matchmakers are super nice, they also fast response especially when I chat them with the app. I can see my match here after I got one, good and convinience to start the chat here cz it less awkward hahaha

Light

Light app, not took too much of my storage. so far so good

Nice service and discount

At first I thought I can see beautiful womens by downloading this app, but I dind't find any single's profile. But I talked with the consultant, they offer me discount. so happy!

Helpful

The apps is very straight forward and there are a lot of helpful articles on the front page. I can read and learn something while waiting for my appointment. Ok