Most confusing site ever
Review
Difficult
Horrible app
Great updates
Love the latest improvements
Worst ever
Good when it works
Tens of thousands of dollars in a light system and a half baked app.
Lighting Gurú
Endless Control
Terrible
Wish I had read app reviews first
The Luxor app treats “Programs” as independent schedules with no priority or conflict resolution. If two programs are active on the same day, they both run and silently override each other based on timing. The app gives no warning, no explanation, and no way to designate a single active “scene” or preset.
Saving a program requires at least one day highlighted, even if the user intends to store it for later use. This forces users into accidental overlaps. Some programs appear saved with no days at all, which suggests inconsistent or buggy logic.
There is also no clear way to enable or access “Seasons” (the only viable workaround), and documentation is essentially nonexistent. The result is lighting behavior that feels random, even when the user is being careful.
This is not a beginner mistake — it’s a fundamental design problem. The hardware is excellent, but the app needs a complete rethink around scenes, modes, or program priority.
What Happened?
Awful
There is no excuse for the app being this bad. They need to hire engineers and start over.
I promise you that if you buy their product you will be disappointed. Demand that your contractor to use a different product or find a new contractor. Whatever you do, do not spend a single dollar on LUXOR products.
Awful
There is no excuse for the app being this bad. They need to hire engineers and start over.
Response from developer
Thank you for the feedback. Please contact our Technical Service department (760-591-7383) so we can assist you in getting your system up and running. If needed, a local sales manager is also available for on-site assistance. For questions regarding the app, please email LuxorFeedback@hunterindustries.com and your questions or concerns will go directly to our development team.
