LyonIQ Live

LyonIQ Live is Lyon Living's tour companion for leasing agents and site teams. It turns every apartment tour into a coaching opportunity — record the tour, get live answers to prospect questions as they come up, and receive detailed AI-powered feedback minutes after you finish. And now it walks the property with you: record zone walks by voice and keep every patio finding on track until it's corrected. LIVE ANSWERS, MID-TOUR As you walk and talk, LyonIQ Live listens for prospect questions and instantly surfaces the right answer card from your property's knowledge base — pet policies, pricing specials, amenity details, application steps. No more "let me get back to you." You can also search the knowledge base directly at any time. AI TOUR COACHING When the tour ends, your recording is transcribed and scored across six coaching categories. You'll see an overall score, category-by-category breakdowns, your strengths, specific improvements to work on, and highlight-reel moments pulled straight from your own tours. Your coaching history lives in the app, so you can track your progress tour over tour and chase your personal best. ZONE WALKS BY VOICE Pick your zone on the site map and head out. Just say what you see — "apartment 214 has a grill and storage boxes on the patio" — and LyonIQ Live turns it into a finding card with the apartment number and the issue already filled in. Confirm it with a tap, snap a photo if you want, and keep walking. When a resident has fixed something, say "214 is corrected" or tap it on the list of open findings for that zone. • See the zone's open findings before you start, so you know what to check on • Every photo is stamped with the date, time, property, and zone • Review every card before the walk saves — nothing is recorded without your confirmation • Interrupted walks resume where you left off • Works fully offline and syncs to the LyonIQ Zone Walks tracker when you're back online BUILT FOR THE LEASING DESK • Multi-agent sign-in designed for a shared front-desk iPad — each agent gets a private, PIN-protected profile • Take timestamped notes during the tour and email them to yourself afterward • Interactive site map with live unit availability • Practice mode for training and role-play tours that never touch your real stats • Works offline — tours, notes, and outcomes sync automatically when you're back online • Tour history with scores, outcomes, and full coaching detail for your last 50 tours FOR LYON LIVING TEAMS LyonIQ Live is exclusively for Lyon Living employees and requires a company-issued account. Tour recordings are used for coaching and performance development, zone walk findings feed the property's compliance tracker, and knowledge-base content is managed by your property team through the LyonIQ platform.