Does not work
I’ve installed, deleted, reinstalled the app, rebooted my phone… nothing I do gets the app to work. It says I’m logged into Spotify, but says it’s the free account. I have the premium account. I’m letting Spotify run for several minutes before opening Lyricly. I’ve kept Lyricly open several minutes before opening Spotify.
Also reached out to the developers and they don’t respond. Really disappointing.
Response from developer
Hi Shannon, following up on our earlier reply: we’ve fixed the Spotify connection issue, and the update is now available on the App Store. Please update Lyricly, reconnect Spotify, and try playing a song. We’re sorry it took this long, especially after you purchased Pro and spent so much time troubleshooting. Thank you for bringing this to our attention. If you still have trouble after updating, please let us know through the app’s support option so we can help. We’d really appreciate it if you could revisit your review to reflect your latest experience. Thank you for giving Lyricly another try.
I bought the lifetime plan and it doesn’t work
Response from developer
We’re sorry Lyricly didn’t work as expected after you purchased the lifetime plan. We’ve fixed a Spotify connection issue, and the update is now available on the App Store. Please update to the latest version and give it another try. If the update resolves the issue for you, we’d really appreciate you revisiting your review to reflect your latest experience. Thank you for your patience and for giving Lyricly another chance.
