m User Reviews

m-zaba
m-zaba
Zagrebačka banka d.d.

Customer Experience

Positive experience36.0% of reviews
Neutral12.0% of reviews
Negative experience52.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Is m Safe?

m-zaba appears safe based on user ratings. AppsHunter Safety Score for m is 95/100.

This assessment is based on 1,001 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
1.4% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 1,001 App Store ratings for m.

Is m Legit?

m-zaba appears to be a legitimate app. AppsHunter Legitimacy Score for m is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good job

Excellent service and easy to use your credit cards
Thank you

Response from developer

Dear Madam/Sir, thank you for the compliment and for using m-zaba. Your Zaba

Biometry activation bug

i had biometry login activated, but update disabled it and now every time I want to activate it it says only "Deactivate biometry" (app thinks it is activated). I went to iPhone settings and disabled biometry for Zaba, killed the app, came back and then it said "Activate biometry" in the Zaba settings. Clicked on it, accepted terms, popup shows leading to iPhone Zaba settings to enable faceId for the app, go back to app - app is on login screen again and biometry is not activated. Very annoying loop. Test better.
Show more

Response from developer

Dear Marlon7678, we apologise for the inconvenience and would kindly ask you to contact us on 01 3789 785 (Monday-Friday from 8:00 a.m. to 8:00 p.m. and Saturdays from 8:00 a.m. to 1:00 p.m.) or m-zaba@unicreditgroup.zaba.hr. Your Zaba

Mfoto plati

Ne radi

Petar

ZABA Aplikacija šŸ‘

Response from developer

PoŔtovani Klokane, hvala Vam na visokoj ocjeni i na tome Ŕto se koristite m-zabom. VaŔa Zaba

AB

Super i jednostavno.
Racuni placeni u sekundi.
Excellent service

Povratak u proŔlost

Jedini razlog zaÅ”to koristim aplikaciju je kredit koji imam u banci. Aplikacija je zapela u 2005. Nepregledan UI. Navigacija nepostojeća. Kao da sam na terminalu iz 70ih. Teletekst je intuitivniji od ovoga.

Ne radi na ios 16.3.1

Aplikacija se otvori ali se ne moze pritisnuti nista unutar nje na najnovijem ios.

Response from developer

PoÅ”tovani, žao nam je Å”to ste naiÅ”li na poteÅ”koću te Vas molimo da nas kontaktirate na 01 3789 785 (ponedjeljak-petak od 8 do 20:30, a subotom od 8 do 13:30 sati). VaÅ”a Zaba

ViŔe ne radi

App viŔe ne radi s novim IOSom na Iphone 14

Response from developer

PoŔtovana/PoŔtovani, molimo da nam se javite na 01 3789 785 (ponedjeljak-petak od 8 do 20:30, a subotom od 8 do 13:30 sati) kako bismo utvrdili problem. VaŔa Zaba

Prebacivanje m-zabe na novi iPhone ne radi

Postovani,

Verzija m-Zabe za iOS 16.0.2 se blokira kod pokretanja, pa ju je nemoguce aktivirati jer se kodovi ne mogu unijeti.

Response from developer

PoŔtovani, žao nam je Ŕto ste naiŔli na problem te molimo da nam se javite na 01 3789 785 (ponedjeljak-petak od 8 do 20:30, a subotom od 8 do 13:30 sati). VaŔa Zaba

excellent

As I am based in UK, the app makes it so easy for me to pay my bills. Hvala!

Ocaj!

Ocajna aplikacija, u danasnje vrijeme takvu ne efikasnu aplikaciju napraviti je sramota.

Response from developer

PoŔtovana, hvala Vam na povratnoj informaciji. Cijenili bismo detalje o nedostacima s obzirom da ih niste naveli. Slobodno nam se javite na na 01 3789 785 (ponedjeljak-petak od 8 do 20:30, a subotom od 8 do 13:30 sati) ili na m-zaba@unicreditgroup.zaba.hr. VaŔa Zaba

Hvala

Thanks!

Response from developer

PoŔtovana/PoŔtovani, hvala Vam na visokoj ocjeni. Veseli nas Ŕto koristite m-zabu! VaŔa Zaba

Nova m zaba

Prvo mi je zablokiralo aplikaciju nakon updatea. Kad sam je napokon otvorio-katastrofa. Sitna slova, nečitko nemoze se uvećati. nepregledne transakcije, opcije, neintuitivno i nelogično. Ona stara verzija se čini 10 puta bolja. Na žalost….

Lose poboljsanje

Zasto pojednostaviti, kada se može zakomplicirati radi bolje vitualnog iskustva.

Response from developer

PoÅ”tovani, žao nam je Å”to prvi dojam nije zadovoljavajući, no vjerujemo da ćete s vremenom prepoznati prednosti nove m-zabe. U slučaju poteÅ”koća s koriÅ”tenjem aplikacije pozivamo Vas da nam se javite na 01 3789 785 (ponedjeljak-petak od 8 do 20:30, a subotom od 8 do 13:30 sati) ili m-zaba@unicreditgroup.zaba.hr. VaÅ”a Zaba

Apple Pay?!

When ?!
Its been promised over two years now.
Also, the app update was announced for the summer 2021, then within October 2021
Stil no update

Response from developer

Dear Madam/Sir, as of yesterday, 15 March, contactless payment is even easier and faster with Apple Pay. Find out more at https://www.zaba.hr/home/apple-pay. Your Zaba

search for previous transactions

thing that can be improved is : to enable to change dates when you need to find previous payment (it’s default is set to 25, but you can not change the date on mobile application)

Bravo za biometriju ali...

Zasto trazite pin za ulaz u token?!?

Koristim jer nemam alternativu

App sluzi svrsi, ali po funkcionalnostima i UXu je dinosaur naspram modernih finance appova poput Revoluta, ili cak nekih domacih banaka.

Face ID ne radi, tj. iako je enablean, ne promta se prilikom logina i moram unositi pin...

zaostala za kompeticijom

nema apple pay, face ID, izipay nepotrebno ograničen na 3000kuna po transakciji, ruzna svjetlo plava pozadina ko iz 2002., jedina korist je m-foto plati,
tužno da ljudi plaćaju ovo dok postoji Revolut ili aplikacije drugih banki koje nude mnogo vise

NOVA m-zaba

Aplikacija ima suvremeni i sjajan dizajn.