m8mit User Reviews

Name: m8mit - Ladestationen finden
Rating: 2.3 (3 reviews)

m8mit - Ladestationen finden

msu solutions GmbH

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Horrible Experience!

App doesn’t even work and there were no numbers on the charger station to identify which one was connected to our car. So we had to charge via QR code and the web version. 70 cent / kWh and a service fee of 1.99. Yuck! Oh and they block 80 Euros on your credit card. In the end we paid 15 Euros for a little energy. Welcome to Germany. 🤮 Never again! Even Tesla is cheaper.

ChrissieMcG

7 months ago

Response from developer

Thank you for your feedback – We're sorry to hear about your experience and understand the frustration. Regarding the pricing: The rates displayed are set by the respective charging station operators, not by us. Ad-hoc / direct pay rates (without prior registration) are typically higher than contract-based tariffs. The temporary hold of 80 EUR on your credit card is a standard pre-authorization used across the industry to ensure payment – only the actual charging amount is ultimately charged. We'd love to understand what went wrong with the app so we can improve. Please feel free to reach out to us at support@m8mit.de – we're happy to help. Best regards, Your m8mit Support Team

No remote access

This app and company will not allow you to start charging remotely. Once it gets to the charge level in your car, it turns off and cannot be restarted. Really bothersome if you use your sentry mode in the garage or only charge it to 60, as it will be sitting plugged up for days. I really wish FRA did not use this company with their eParking in the business garage.

sugasmile

2 years ago

Response from developer

Thank you for your feedback - could you please let us know which charging station and at which location this error occurred? You can also send us this information to the following e-mail address: support@m8mit.de Thank you. Best regards, your support team.