Macey's User Reviews

Macey's
Macey's
Associated Food Stores, Inc.

Customer Experience

Positive experience13.2% of reviews
Neutral0.0% of reviews
Negative experience86.8% of reviews

~ Based on 38 written reviews from the US App Store.

Is Macey's Safe?

Macey's does not appear safe based on available data. AppsHunter Safety Score for Macey's is 46/100.

This assessment is based on 75 user ratings, with an App Store average of 2/5.

Safety Analysis

22.7% of ratings point to a safe experience
1.3% of ratings suggest some concerns
76.0% of ratings point to a risky experience

~ Based on 75 App Store ratings for Macey's.

Is Macey's Legit?

Macey's appears to be a legitimate app. AppsHunter Legitimacy Score for Macey's is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t create an account

Can’t even create an account because the request times out.

Horrible bugs

This app is truly so bad. Just moved close to a Maceys and have tried to use the app to make an order multiple times. One time I was able to check out and my order was randomly canceled right after. And then I’ve tried to do a pickup order multiple times and when I click on “checkout” after filling up my cart it does not take me to the checkout page. It just glitches and takes me back to the home page. After a few times of trying it, it will delete my whole cart.
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Where’s Pharmacy?

I cannot find Pharmacy access in the new app. I need to reorder meds and it seems it’s not part of the new app. Very disappointed.

Can’t accept new terms

On an iPhone, I try to tap the Accept button but nothing happens and I can’t do anything.

Mid

Works fine for me.

Try hards gonna hate

It's an app for a local grocery store and people expect the world for a free app lol. Too much negativity.

App works fine. Good way to see local deals.

Worst shopping app

I have used several other store apps and this one is by far the worst!

Would be nice if it worked

I noticed an ad for some groceries that expires “today” (the current day I’m writing). And it won’t let me add some of the coupons to my account. How sad, and I can’t find the coupons in any other search function.

0 star because they have years of feedback with no seemingly visible improvement.

I’m sick of Apps for groceries

What a terrible idea. The last thing I need is to manage an app while I’m trying to shop and handle kids. So what? You’re going to charge me for not using it? Being a part of “the club” isn’t enough anymore. With the app it also requires much more personal information. No thanks.

Didn’t save my registration info

Made an account for delivery and when I tried to log in it says I don’t have an account. Also, trying to order something for delivery for the app just takes you to a clunky website. This is the way apps used to work 12-13 years ago. Its 2023, this should be updated.

Stupid process

Such a stupid process. Just give me the discount if something is on sale.

Is it supposed to work?

Looks decent. Can’t interact with it at all though. Kinda makes it useless. I’d give it zero stars but that’s not an option unfortunately

Trying to create an account

Trying to create an account but when I try to scroll down to the agreement toggle, it won’t let me stay down that far on the screen unless I try to pull it up with one hand and try to switch the toggle in order to agree to the terms but toggle won’t activate when I try it that way

Can’t create account

Tried to create an account but due to a system issue,the app is larger than the display window and it is not possible to scroll down to accept the terms.

Sure wish that were not the case

Sticking with the competition

App does not work

Downloaded app and put in my information. It said checking, then froze at the updating account, showing the spinning sprocket.

Online shopping

The online shopping never works. I would love to use it if it did work.

App won’t work - can’t online order

I’m sick and wanted to do online shopping but the app won’t even let me select a location to do so. Disappointed.

Nothing works

After you create an account and click on anything nothing happens. What is this 2002??

Worst grocery app ever

I can’t even start my online order. I choose a store and click the Shop this Store button and it doesn’t do anything. I like Maceys but need to be able to order online and have it delivered. I guess I’ll stick with Harmons or Smiths- the two best grocery apps I’ve ever used.

Software app problems unresolved

Whenever I try to use the app, it either freezes or says ”loading” forever. I have tried to use it several times on different days but it never works correctly. It’s just an exercise in frustration!