MacFormat User Reviews

MacFormat
MacFormat
Future plc
📡 News
📰 Magazines & Newspapers

What users say

Summarized from real user reviews of MacFormat. Based on 86 reviews and a 4.6/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this News app.

Positive things

  • 🚀Fast and responsive app
  • 📚Excellent magazine content
  • 💻Well-designed for iPad
  • 👍Interactive and engaging format

Negative things

  • 🐛Crashes and stability issues
  • ⏱️Slow download speeds
  • 📱Compatibility problems on newer devices
  • 💰Expensive subscription price

Top reviews

Most RecentHighest RatedLowest Rated

Couple of issues - slow start-up and zoom scaling.

Horribly slow start-up has to load library every single time, doesn’t appear to cache anything locally for quick start up and referencing back issues - and worse returning to the current issue if you don’t read it all in one session. Needs this one thing looking at, otherwise is good. Screen scaling is odd with big black borders on iPadOS 26 doesn’t fill screen fully, needs to be zoomed.
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n1ckaln1ckal

Response from developer

Hi n1ckal, Thank you for your updated review. Can you please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots so we can investigate this behaviour further? Thank you in advance, The Digital Support Team

Need to ‘Restore Purchases’ every time!

The magazine content is good, helpful and relevant for UK readers…but the app is frustrating. I’ve been a digital subscriber for many years, but every time I want to download a new issue it asks for my payment details. I have to exit the payment dialogue box and search for the option to ‘Restore Purchases’. Every. Single. Month. Once I have selected the restore purchases option, the latest issue is available to download in accordance with my annual subscription. It’s been like this for a long time.
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AlexoutsideAlexoutside

Response from developer

Hi Alexoutside, many thanks for your review. We're sorry to hear that you have been experiencing problems with the app, it's always useful to receive any feedback from our customers; we can pass this information onto our developers to help improve things. We are currently in the process of working on an app update, which should be released in the next few weeks - we’re hoping that this should resolve the issues you have raised. Should you continue to experience the same problems once the app has updated on your device, please don't hesitate to contact apps@futurenet.com, and our support team will be happy to provide further assistance if needed. Thanks, The Digital Support Team

Works once you get your login sorted.

Had issues with login, but support solved it after a few emails.
App now does what I was hoping it would.
n1ckaln1ckal

Excellent

Macworld UK take note…this is how to run a digital version of a magazine. Excellent UK centric content, well formatted and relevant. Very good.
murrayalexmurrayalex

Can’t even download issues

The app is severely neglected. Cant download issues even after subscribing, thankfully it was a trial which was easily cancelled. The publisher would be as well deleting this and sticking to print.
cwpm1199cwpm1199

Response from developer

Thanks for your review, and we're really sorry to hear you've experienced difficulties with the app. Should you need any further assistance in the future, please email apps@futurenet.com, including a brief description of the problem you're facing and any relevant details or screenshots, and our app support team will be happy to assist further. Thanks, The Digital Support Team

Great response from the help team

Having experienced problems with setting up the subscription the help team well truly brilliant. Now all is well. Great work
mgctedmgcted

Fed up with subscription issues!

I have to delete, reinstall and restore purchases every month to try and get the latest issue. And even though I have a subscription it still tries to charge me for each issue. I won’t be renewing my subscription when it ends in February!
Coaster Crazy!Coaster Crazy!

Unable to access - cancelled

App no longer accessible. Doesn't recognize my subscription, even though paid up until May.
>ARG>ARG

Mac Format

Lacks content.
Poor interaction.
R S BangaR S Banga

Cannot log in

I have subscribed but this does not allow me to log in
DazzamattazzDazzamattazz

Rubbish app

Can’t open my subscription
Steve from BathSteve from Bath

Latest app version is useless

Content is fine but version 6.0.6 now compresses all content into the area the size of an iPad mini in the centre of the screen. Which looks ridiculous on an iPad Pro. Not to mention being very difficult to read. Which means there’s no point in keeping a subscription any more.
All the sensible nicknames are takenAll the sensible nicknames are taken

Disastrous upgrade - hard to read now!

The magazine now has a cropped perspective which you can’t enlarge to full screen. It’s very distracting to have another layer underneath which detracts from the eye and makes the whole thing look very messy. Fix it or I will probably end my subscription
Smart 101Smart 101

June 2020 update breaks it!

Was working fine during trial period so I subscribed for a year. Then they updated it. Now on iPad Pro the magazine is much smaller than the screen and can’t be enlarged, the app frequently hangs and you’re left with a black rectangle in the middle of the screen obscuring the magazine you’re trying to read.

No response from app support. Discussing refund with Apple.
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DasymdasDasymdas

Latest Release

You seem to have broken the app with the latest release. The content pages on my iPad Pro appear in a window over the front page. If you touch outside the windowed display the whole app locks up and you need to reload. I have tried reinstalling the app. All the magazines are the same.
Busby-JBusby-J

Total rubbish and really poor customer service

I have just updated the app and now I can’t view any mags on my iPad Pro. I am going to cancel my subscription through iTunes as this is a total waste of money.
The mags down load then the app crashes. I have written to the customer service and only had some crap generated response!
Truly awful app and service!
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UpthehillUpthehill

Not intuitive at all

I get the print version as well and I’m really disappointed with how hard the iPad version is to use by comparison. Nothing seems intuitive and the screen just hangs dead. Currently waiting in the hope that it’s just slow...
Giant JamboGiant Jambo

Simple and efficient

An easy and elegant way to buy, read and store a favourite magazine. Especially like the restore previous purchases, even when you unsubcribe permanently or for a time.
yearofthebluesyearoftheblues

Does not work

The most useless app out there, took my money but will not download new issues, just keeps asking me to subscribe
what nickname isnottakenwhat nickname isnottaken

Seriously how can you not update this app?

I just bought a new issue thinking, hey the app is old but at least I’ll be able to read the content after full screen, but no, you can’t and although I have an iPhone max I have to view the magazine on an iPhone 5 size...Shameful guys, this update wouldn’t cost much and should be your top priority, as I think things are going digital lol...
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GyveGyve
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