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Couple of issues - slow start-up and zoom scaling.
Horribly slow start-up has to load library every single time, doesn’t appear to cache anything locally for quick start up and referencing back issues - and worse returning to the current issue if you don’t read it all in one session. Needs this one thing looking at, otherwise is good. Screen scaling is odd with big black borders on iPadOS 26 doesn’t fill screen fully, needs to be zoomed.
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Need to ‘Restore Purchases’ every time!
The magazine content is good, helpful and relevant for UK readers…but the app is frustrating. I’ve been a digital subscriber for many years, but every time I want to download a new issue it asks for my payment details. I have to exit the payment dialogue box and search for the option to ‘Restore Purchases’. Every. Single. Month. Once I have selected the restore purchases option, the latest issue is available to download in accordance with my annual subscription. It’s been like this for a long time.
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Works once you get your login sorted.
Had issues with login, but support solved it after a few emails.
App now does what I was hoping it would.
App now does what I was hoping it would.
Excellent
Macworld UK take note…this is how to run a digital version of a magazine. Excellent UK centric content, well formatted and relevant. Very good.
Can’t even download issues
The app is severely neglected. Cant download issues even after subscribing, thankfully it was a trial which was easily cancelled. The publisher would be as well deleting this and sticking to print.
Great response from the help team
Having experienced problems with setting up the subscription the help team well truly brilliant. Now all is well. Great work
Fed up with subscription issues!
I have to delete, reinstall and restore purchases every month to try and get the latest issue. And even though I have a subscription it still tries to charge me for each issue. I won’t be renewing my subscription when it ends in February!
Unable to access - cancelled
App no longer accessible. Doesn't recognize my subscription, even though paid up until May.
Mac Format
Lacks content.
Poor interaction.
Poor interaction.
Cannot log in
I have subscribed but this does not allow me to log in
Rubbish app
Can’t open my subscription
Latest app version is useless
Content is fine but version 6.0.6 now compresses all content into the area the size of an iPad mini in the centre of the screen. Which looks ridiculous on an iPad Pro. Not to mention being very difficult to read. Which means there’s no point in keeping a subscription any more.
Disastrous upgrade - hard to read now!
The magazine now has a cropped perspective which you can’t enlarge to full screen. It’s very distracting to have another layer underneath which detracts from the eye and makes the whole thing look very messy. Fix it or I will probably end my subscription
June 2020 update breaks it!
Was working fine during trial period so I subscribed for a year. Then they updated it. Now on iPad Pro the magazine is much smaller than the screen and can’t be enlarged, the app frequently hangs and you’re left with a black rectangle in the middle of the screen obscuring the magazine you’re trying to read.
No response from app support. Discussing refund with Apple.
No response from app support. Discussing refund with Apple.
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Latest Release
You seem to have broken the app with the latest release. The content pages on my iPad Pro appear in a window over the front page. If you touch outside the windowed display the whole app locks up and you need to reload. I have tried reinstalling the app. All the magazines are the same.
Total rubbish and really poor customer service
I have just updated the app and now I can’t view any mags on my iPad Pro. I am going to cancel my subscription through iTunes as this is a total waste of money.
The mags down load then the app crashes. I have written to the customer service and only had some crap generated response!
Truly awful app and service!
The mags down load then the app crashes. I have written to the customer service and only had some crap generated response!
Truly awful app and service!
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Not intuitive at all
I get the print version as well and I’m really disappointed with how hard the iPad version is to use by comparison. Nothing seems intuitive and the screen just hangs dead. Currently waiting in the hope that it’s just slow...
Simple and efficient
An easy and elegant way to buy, read and store a favourite magazine. Especially like the restore previous purchases, even when you unsubcribe permanently or for a time.
Does not work
The most useless app out there, took my money but will not download new issues, just keeps asking me to subscribe
