Yesterday I was prompted to download the new app to read my paid subscription to the electronic edition. When prompted to long in I submitted my login credentials. It then gave error message not knowing if it was on my end or theirs. If they do not get this fixed many subscribers will cancel the subscription and I will be on the top of the list. You should test your new software before putting it on the marked.
Disappointed Customer Here
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Response from developer
We are sorry to hear that you are having trouble accessing your subscription through our mobile app. For log-in help, please go to the settings menu in the app, which can be found under the gear icon, and scroll down to the Support section. There you will find our Login FAQs, or you can email our support team directly using the Get Login Help option.