Slow
Very slow on ipad. Now crashing
Klarna
Make it so hard to pay klarna by hiding behind the Apple Pay
PayPal express integration broken on iOS
Tried Apple Pay afterwards with payment successfully taken but get timeout error on app. Buggy
Stock not accurate
Ordered a bed and it was listed as ‘express 5 day delivery’ but it actually wasn’t in stock in their warehouse. Wasted 2 week to find out what happened for them to just randomly cancelled my order. Not sure if it’s a bug between the app and their warehouse. In any case it’s not a reliable delivery time on the app. Avoid Made as they can’t deliver what they advertise.
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Doesn’t work with Strong Customer Authentication
If you leave the app to approve payment with your card provider, the order is lost and you have to start again and change payment methods.
Visa Payment processing doesn’t work
Tried several times to pay by card, each time the app froze.
Irritating
Irritating
Terrible Experience
When coming to make a payment by Mastercard, the app has crashed on me on three separate occasions. I had to contact customer services to confirm that they hadn’t processed the orders and I was informed that they could see the orders in the queue but were awaiting authorisation from my credit card company. I really wanted the item so have had to process the payment via another method. Really disappointed with the app experience.
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Response from developer
Hi rebeldc, Thank you for reporting this issue and we are truly sorry for the poor experience you had with us. Our team has fixed the bug and pushed the new update. Thank you for your patience
Latest update has got stuck
2.4 update has got stuck. You go into the app and it doesn’t let you do anything and instead says you must update to use…. you click on update and it takes you to the App Store, you click on open and it takes you right back. I even deleted and reinstalled the app and still can’t get in.
Issue with new update
Great app, but cannot get past the first loading page since the latest update. Please fix!
4 incorrect deliveries still no product
As the subject says. Bizzare.
Really good but slow response at check out
Really good but slow response at check out. I had to wait and try 3 times before it went through. Other functionalities are great.
Room visualiser app useless
Boasts a feature that allows you to visualise furniture in your room. No instructions and does not work. “Something went wrong”. Rubbish!
Good content, bad delivery
Some nice things in there but my order has taken 4 months to arrive!
It’s descent
It’s good but you have limited furniture, there should be more👍 I would still give it a five👍
No option for gift
Made is fab, some lovely items, easy to purchase etc.. but I wanted to send an item as a gift but there was no option to do so. So the recipient will also receive the invoice and no message.
Shame
Shame
First time user of this company
Wonderful and a pleasure to use.slightly too any items to choose from I wanted them all but managed to rein myself back and bought only what was shopping for,
My only gripe with the site was every time you go to shopping basket then return to your previous page it’s gone and you have to run through the whole page again,
Other than that it’s great
My only gripe with the site was every time you go to shopping basket then return to your previous page it’s gone and you have to run through the whole page again,
Other than that it’s great
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Portrait only 😖
This is one of those apps that assumes you’re on a phone. I’m not, I’m using an iPad + keyboard in landscape (Apple’s keyboard annoyingly doesn’t do portrait!). The app is therefore no use to me, as it’s stuck in portrait. Is allowing an app to switch between portrait and landscape so hard? Most manage.... App deleted.
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Nice products; poor app
Great products and design flourishes. Massively let down by the app though. The latest version constantly freezes and crashes. And the most ridiculous thing: it doesn’t have a landscape mode. Furniture and rooms are best viewed in landscape and so for the app to only work in portrait mode is an error so fundamental, it makes me question whether Made are capable of providing the service they’re selling.
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Response from developer
Hi! We are sorry to hear of this experience. We always monitor our users feedback and aim to fix any issues as promptly as possible. We have made many improvements amongst which, the launch of our the iPad landscape mode. We hope that you will give us another chance in the future.
Quality Products
Made is a fantastic company.
So far all the items I’ve bought, have been of exceptional quality, and superbly designed.
Definitely 5 stars.
So far all the items I’ve bought, have been of exceptional quality, and superbly designed.
Definitely 5 stars.
Nice interface but Difficult to find products
Overall the app is clean and easy to follow but the search does not always deliver the results you expect. For example not all of the things which match your criteria will be shown. Also it would be much easier to navigate if one product had all the combinations of material and shape available rather than listing them as separate products.
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