To many notifications
They keep sending notifications/ annoying
All pizza tasty
All pizza very less price very tasty and delivery on time all staff JVC branch very good .
Paid app
Excuse me !! Why am i paying for downloading the app 🤔 ??
I wish I can give a negative rate
I preordered pizza and gave a specific time to deliver, they contacted me on whatsapp 30 min before the delivery time asking for location which was already given through their App. I clearly told the driver that it should be delivered at the requested time not before. I received a call from the kitchen asking why I sent the driver back, the driver was at home 30 min before which means the pizza was made minimum 15 min before, so I told I requested the pizza to be delivered after 30 min and please send me a hot one not the one you made 45 min ago. At the exact time the driver rang the bell and gave me the cold pizza which was made an hour and 15 min before. I called the same number they called from and the guy hang up while I was talking to him and dis not answer my call after. The call center guy that I complained to could not do anything and did not give me a reference number of the complaint he just said I will take up this with the management. I don’t know what service is this and how they think that they can fool customers and not face consequences.
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Promo not working
2LARGE25 promo code is not working at all
App download Bait
They tell that Large for 30 AED Medium for 20 AED and Small for 10 AED if you order from the app, but they are liars, when I downloaded the app and tried to order 1 Large pizza they are charging 86 AED. Shame on you liars. Never buy from them Yall.
Not good
Bait and switch
APP IS NOT WORKING
Once you DOWNLOAD their APP, you cannot do anything as it is NOT working and screen is either plain black or plain white, so no chance to even register as it is showing nothing.
We even tried to reach them out in IG but no response at all.
We even tried to reach them out in IG but no response at all.
Not working
This app is not working and a waste of time
Terrible
The restaurant makes good pizza for sure but their app is horrible
Bad app
You can’t even communicate with customer service! Very pooorrrly made app! And i put cash delivery yet they asked the delivery person to pay for it.
Pizza
Not good don’t order
?
I can’t create an account
Not making refund
I ordered and put a wrong address … after cancellation they didn’t refund my money… and never reaching them because the phone is always busy…
Ultra slow App
It took more than 20 minutes to order 2 pizzas. You need to work on speeding up your interface
Worst worst restaurant and app
The worst order i ever had in my whole life, first i order at night purchased my card and they called from the shop and said we are closed , then a day after i ordered again to use that amount that they said it is in my wallet in the app , so i ordered because i had no choice cause they didnt pay back my money to my card , and it is 40 minutes delay and the order is not coming !!
And there is no costumer support at alllll, no phone answering nothinng!!
Dont use this awful restaurant and app!
And there is no costumer support at alllll, no phone answering nothinng!!
Dont use this awful restaurant and app!
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Clumsy and Not Intuitive
Very Basic app with little functionality and uninspiring UI. Not very intuitive menu with confusing options how to go back and cancel screens. Address selection is very broad. Offer selection, discount and promos are very confusing displayed in the cart. I will probably switch back to Careem, Talabat etc..
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Worst experience
Even tough 6 aed shawarma from a Normal shop is much better than their whole so called branded pizza.. so much shame in the name of pizza First and last experience
Maestro needs lot of improvements
If you dont have staff , please dont accept the order. The online tracking never works.
Guy tells me that my location is Dubai hence it will be delayed. Be careful guys before ordering.
Its my last order on Maestro.
Guy tells me that my location is Dubai hence it will be delayed. Be careful guys before ordering.
Its my last order on Maestro.
Poor App
Need alot of develop , they are not cover all dubai !! What kind of service this!!! we are in 2024 !!!
