5 of 5 Star App
Ok
Result of AI video rendering is super su-standard un viewable
Response from developer
Thank you for your feedback, and we sincerely apologize for the frustration. We completely understand your concerns about the video quality and credit policy. Here’s what’s happening behind the scenes: Video Generation Costs: Due to the high computational expenses, we currently require purchased credits for AI videos. This helps us sustain and improve the feature. Quality Improvements: We’re actively testing new models to enhance video length and output quality – stay tuned for updates! We truly value your support and patience as we work through these challenges. For direct assistance, please reach out to support@magiceditapp.com – we’d love to help.
Fix this problem
Response from developer
Thank you for your feedback and for being a MagicEdit user! We truly appreciate your support. ❤️ We understand your frustration about the video generation changes. Due to high operational costs, video creation now requires purchased coins. This wasn't an easy decision, and we're actively working to reduce costs so we can offer more flexible options in the future. Regarding your coin balance: Could you please email us at support@magiceditapp.com with your account details? We'll investigate why your existing coins aren't working for videos and resolve this immediately.







