Please remove old cards from the dashboard!
I’ve been with MagFedCU for 20 years and have been requesting the company to give customers the option to hide old cards, before MagFedCU even had an app.
The request was ignored then for the website and it’s still being ignored now for the app.
No other financial institution continues showing customers old cards that are no longer active, it causes confusion and serves no purpose. What purpose does it serve to continue showing me a non-active card in 2026 on my dashboard, that I lost back in 2007? The card was reported lost immediately and probably expired over 15 years ago. I don’t need to see this card, it’s not relevant to my account today in 2026.
Ignoring feedback like this for decades, has always been a problem at MagFedCU and has contributed to the company being ranked last behind other institutions on features, services, and a polished app and website experience. Ignoring feedback and not working to implement said feedback from customers and staffing, impacts EVERYONE.
The request was ignored then for the website and it’s still being ignored now for the app.
No other financial institution continues showing customers old cards that are no longer active, it causes confusion and serves no purpose. What purpose does it serve to continue showing me a non-active card in 2026 on my dashboard, that I lost back in 2007? The card was reported lost immediately and probably expired over 15 years ago. I don’t need to see this card, it’s not relevant to my account today in 2026.
Ignoring feedback like this for decades, has always been a problem at MagFedCU and has contributed to the company being ranked last behind other institutions on features, services, and a polished app and website experience. Ignoring feedback and not working to implement said feedback from customers and staffing, impacts EVERYONE.
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For the people
As long as I have been a member I have had the best care possible.My financial literacy has improved greatly.Very thankful.
Bank App
Awesome
If it ain’t broke don’t fix it
I used to be able to move money instantly from my checking to my savings but you have made it complicated now. The one button push them enter the amount is all that it needs to be. Change it back
Great customer service
Online banking at MFCU is very easy and convenient.
App Issues
I’ve been having issues unlocking my card. It’s not all the town but it’s pretty frequent.
Transfer
It’s on point and way less to time consuming!
Do not use bank or this app
This is is trash! It updated and now it wont let me unlock my card
Difficulties
It’s been difficult finding an ATM, depositing, or just doing business when there’s only one Credit union in whatever area I’m in. I’m having to drive too far.
Then, It’s closed when I get off work.
Then, It’s closed when I get off work.
Happiness
I’m so happy with MFC. Since I left Trustmark banking service is a hobby instead of a job. Don’t have a pay overdraft fees that they accidentally charges my account. Don’t have unexpected charges by mistakes. For example if I don’t use my debit card 10 times a month a 7.99 fee will be charged to my account. Customer service is a 100% at MFC.
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Simple and easy.
Title says it all. Really easy to use, transfers are instant.
Best financial institution around
Keep up the great work, I’m so glad I chose to move my banking to you guys!! Thanks
Thankful
Magnolia Federal Credit Union has been a great institution of service to veterans I love the banking staff that’s served me with professionalism
Horrible service
Service is horrible nowadays... it’s bad.
Donny
I really love this credit union been with them over 5 years
Mobile deposit
Having the ability to make mobile saves valuable time. The only thing I would change is to have the signature instructions at the beginning of the process.
MaroLee
Great app
The best bank in the whole wide world
I love Magnola credit union the best in the world
No log out feature
This is a very poor app. It looks great and the dashboard is fine but who develops an app- especially one with financial info- that does not have a session log-out? When I asked about this, I was told "
To log out of the app, you have to select the three bars at the top left of the screen, then select "Settings." It will then give you the option to "Remove Profile" which will fully log you out of the app. However, to log back in you will have to input all of your information again rather than just putting in the four digit code you set up at the beginning of logging in."
Why would anyone want to do that? Also, when trying to utilize the "Send Feedback" option, you can write the email but can't actually send it!
To log out of the app, you have to select the three bars at the top left of the screen, then select "Settings." It will then give you the option to "Remove Profile" which will fully log you out of the app. However, to log back in you will have to input all of your information again rather than just putting in the four digit code you set up at the beginning of logging in."
Why would anyone want to do that? Also, when trying to utilize the "Send Feedback" option, you can write the email but can't actually send it!
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Won’t allow me to sign in
I changed my mobile number with the back. I got a new phone and wanted to use the app. So I downloaded it on my new phone but it still trying to send a code to my old mobile number. My number has been change for some time now. I have even tried uninstalling and installing fresh. Not working..
